Customer Center Agent job for Graduate
Strada media is another media & OOH promoting company that connects manufacturers with on a regular basis people, their way of life, the surroundings they interact with, the place they commute back and forth, the place they store, and the place they spend leisure.
Our objective is to hyperlink what issues to your prospects with what`s worthwhile for your corporation.
We are at the moment recruiting to fill the place beneath
Job Title: Customer Center Agent
Reports to: Client Service Manager
About the Role
- The candidate will probably be chargeable for inbound and outbound calls, tele-marketing, stay chats, and normal client administration for the supply of enterprise goals.
Duties and Responsibilities
Essential duties / key job roles and duties embrace however usually are not restricted to the next:
- Answer courteously inbound calls.
- Respond to buyer inquiries.
- Manage and replace buyer databases with the standing of every buyer.
- Work with different departments for client on request from client.
- Provide prospects with proposal and knowledge packages on companies.
- Generate buyer curiosity within the companies supplied by the corporate.
- Provide personalised customer support by responding to the wants of the purchasers.
- Ensure suggestions from the shopper to additional enhance the shopper companies.
- Any different obligation as could also be assigned.
- Minimum of OND in associated subject.
- 1-Three years of related expertise.
- Previous expertise in a buyer help/name middle agent position.
- Excellent knowledge entry and typing expertise
- Knowledge of customer support practices and ideas
- Proficiency in related pc functions
- Superior listening expertise
- Time administration expertise
- Good Interpersonal Relationship
- Verbal and written communication expertise
- Creative and Innovative expertise
- crew participant
- Attention to element
- Ability to be versatile and adaptable
- Ability to work underneath stress and minimal supervision.
- Results orientation
- Sound ethics and integrity
N50,000 / month with name allowance.
How to Apply
Interested and certified candidates should send their CV to: firstname.lastname@example.org utilizing the Job Title as topic of the mail
Application Deadline 10th August, 2020.
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