United Nigeria Airlines has issued a statement addressing the recent incident involving flight NUA 0504, which was en route from the Murtala Muhammed International Airport 2 (MM2) in Lagos to Abuja on Sunday, November 26, 2023.
The flight was temporarily diverted to Asaba International Airport due to adverse weather conditions at the intended destination.
According to the airline’s statement, the pilot of the aircraft, at all times, was aware of the temporary diversion and had been properly briefed on the situation. The decision to divert the flight was made in response to poor destination weather conditions, prioritizing the safety of passengers and the crew.
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Despite the temporary diversion, a miscommunication occurred when the cabin crew made an incorrect announcement upon safely landing in Asaba. This led to confusion among the passengers regarding the unexpected change in plans.
The airline assured the public that the aircraft subsequently landed safely in Abuja after there was an improvement in the weather conditions at the original destination. The incident underscores the airline’s commitment to prioritizing passenger safety and adhering to stringent operational standards.
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United Nigeria Airlines expressed regret for any confusion caused by the erroneous announcement and emphasized its dedication to transparency and accountability in all operational matters. Measures will be taken to ensure better communication and avoid such misunderstandings in the future.
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The airline concluded its statement by reiterating its unwavering commitment to the safety and well-being of its passengers, assuring the public that all necessary protocols and precautions are consistently followed to guarantee a secure travel experience.
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