Ericsson is a world-leading supplier of telecommunications tools & providers to cellular & mounted community operators. Over 1,000 networks in additional than 180 international locations use Ericsson tools, & greater than 40 p.c of the world’s cellular site visitors passes by way of Ericsson networks. Using innovation to empower people, enterprise & society, we’re working in direction of the Networked Society, by which every thing that may profit from a connection may have one. At Ericsson, we apply our innovation to market-based options that empower people & society to assist form a extra sustainable world.
We are recruiting to fill the place beneath:
Job Title: Solution Architect-BSS
Req ID: 291269
Location: Lagos, Nigeria
- We are actually wanting for a Solution Architect, who might be accountable for analyzing, and troubleshooting end-to-end technical options for the shoppers.
- In this position, additionally, you will be accountable for proactively supporting buyer options, and main buyer help groups to resolve advanced issues at buyer community.
- Education: B.Sc in Engineering or Computer Science or related expertise
- Minimum years of expertise: 5 years of working as a help engineer
- Domain expertise: space of experience Business help techniques, charging, EMM and ECM/EOC
- Experience from technical job roles is required, e.g. expertise from work as an Integration Engineer or Software Developer or help engineer
- Understanding and driving end-to-end technical troubleshooting in buyer community
- Analyze buyer know-how, lead in issues isolation.
- Work with help groups on listing of potential actions and options
- Develop technical shows and root trigger evaluation, and carry out buyer shows
- Provide suggestions to R&D
- Participate in information switch, documentation, and data sharing
- Stay abreast of on new know-how/technical areas and share details about resolution to allow buyer competence construct
What’s in it for you?
- With over 90,000 staff throughout 180+ international locations, now we have a tradition that respects and helps your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extraordinarily targeted on studying and growth, helps mobility and versatile working hours. We are additionally dedicated to variety and inclusion and to be a accountable and related driver of optimistic change.
- We additionally supply some superior advantages, wonderful profession growth and coaching applications to supply an empowered profession in a linked world.
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How to Apply
Interested and certified candidates ought to:
Click here to apply online
- What occurs subsequent when you apply? Read concerning the subsequent steps here
- For your interview preparation, listed here are a couple of “Tips & Tricks” from our recruiters
- For your prep and reference, right here is our total Brand video and a few insights about our innovations in 5G
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