Vacancy for Field Operation Officer at Workforce Group

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has constructed an enviable popularity because the main indigenous administration {and professional} providers consulting agency in Nigeria. Drawing from its Deep Domain Expertise, within the space of organizational effectiveness and worker efficiency, the Company is positioned to help companies throughout various sectors of the financial system of their quest to create sustainable worth for their stakeholders.

We are recruiting to fill the place beneath:

Job Title: Field Operation Officer

Location: Lagos
Reports to: Field Operations Manager

Job Summary

  • To supervise the employees and services at Bus Stations inside the area to supply an efficient, secure and nice expertise for the travelling public and bus operators.

Job Responsibilities

  • Supervise the every day actions of a workforce of Field Operations Assistants.
  • Supervise the services at Bus Stations. Ensure that they’re maintained and inspected to supply a secure, nice and efficient atmosphere for bus operations and the travelling public.
  • Strive to realize, or exceed, targets set towards such measures as Customer Satisfaction and quantity journeys by Bus Captains
  • Oversee each the validation and invalidation of the tickets
  • Ensure that head depend of the passengers is precisely carried out
  • Oversee adherence to bus arrival and take off schedule
  • Attend common conferences as required by the operation division relating to Bus Stations and stands. Urge and escalate issues if they don’t seem to be accomplished satisfactorily.
  • Undertake common security inspections and take part in threat assessments and obligatory security checks. Strive for a excessive stage of security in and round services for the good thing about all customers.
  • Ensure that bus station procedures and emergency plans are adhered to at all instances.
  • Undertake line administration accountability for the Station Assistants; this can embrace coaching, efficiency administration and self-discipline.
  • Ensure all related publicity is on the market and posted inside the Bus Station and that it’s updated and of excellent high quality.

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Job Requirements

  • 2 years’ expertise in transport administration, or some other associated area for B.Sc/HND
  • Excellent interpersonal expertise
  • Pleasant persona
  • Good workforce participant
  • Courteous providers
  • Effective written and verbal communication
  • Flexibility to work outdoors regular working hours

Deadline: 26th October, 2019.

How to Apply

Interested and certified candidates ought to:
Click here to apply online

 

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