Vacancy for Customer Service / Front Desk Officer at Stern & Kay Consulting Limited

Stern & Kay Consulting Limited – We are within the enterprise of offering Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services. At Stern and Kay Consulting we accomplice along with your organisation to make sure we obtain most effectivity, and deal with growing the core enterprise values of your organisation by offering our experience mixed with our expertise to ship a uniquely efficient service.

We are recruiting to fill the place of:

Job Title: Customer Service / Front Desk Officer

Location: Lagos

Responsibilities

• Operate phone switchboard to reply, display, or ahead calls, offering info, taking messages, or scheduling appointments.
• Hear and resolve complaints from prospects.
• Answers incoming enquiries by cellphone and e-mail with a pleasant tone and an accurate perspective.
• Issues cross and indicators in guests to the workplace.
• File and keep information.
• Transmit info or paperwork to prospects utilizing pc.
• Schedule appointments, keep and replace appointment calendars.
• Collect, kind, distribute, or put together mail and messages.
• Greet individuals coming into institution, decide nature and goal of go to, and direct or escort them to particular locations.
• Provide details about companies supplied.
• Makes calls and information messages for the respective workers as requested.

Qualifications/Requirements

• An excellent HND/ B.Sc degree in related discipline
• 1-Three years’ expertise related entrance desk or customer support expertise.
• Proximity of candidates to Lekki Phase 1 will likely be added benefit.
• Candidates have to be feminine.

Skills and Competencies:

• Excellent pc expertise (Microsoft Office Suite).
• Excellent administrative expertise and expertise.
• Proactive, sensible and consequence oriented.
• Proficiency in spoken and written English Language.
• Friendly, heat and compassionate character.
• Proficiency in phrase construction and composition.

How to Apply
Interested and certified candidates should send their CV to: recruitment@sternandkay.com.ng utilizing the “Job Title” as the topic of the e-mail