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United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) Job Recruitment

The United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) is the half of the United Nations Secretariat accountable for bringing collectively humanitarian actors to make sure a coherent response to emergencies. OCHA additionally ensures there’s a framework inside which every actor can contribute to the general response effort.

We are recruiting to fill the positions under:

Job Title: ICT Officer
Job ID: 32817
Location: Abuja, Nigeria
Practice Area – Job Family: Management – Information and Communication Technology
Grade: NOB
Vacancy Type: FTA Local
Posting Type: Common System
Contract Duration: 1 Year with risk for extension


  • OCHA’s mission is to mobilize and coordinate efficient and principled humanitarian motion in partnership with nationwide and worldwide actors in an effort to:
    • Alleviate human struggling in disasters and emergencies
    • Advocate for the rights of people in want
    • Promote preparedness and prevention
    • Facilitate sustainable options.
  • In December 1991, the General Assembly adopted Resolution 46/182 designed to strengthen the United Nation’s response to each complicated emergencies and pure disasters.
  • In addition, it aimed toward bettering the general effectiveness of the UN’s humanitarian operations in the subject.

Duties and Responsibilities

  • Under the steerage and direct supervision of the Administrative Officer or Head, Admin & Finance, the ICT Officer manages ICT companies, develops and implements ICT administration programs, gives info administration instruments and expertise infrastructure in medium and huge Country Offices.
  • The ICT Officer is accountable for evaluation of and recommendation on the use of new applied sciences that may improve the CO productiveness. The ICT Officer promotes a client-oriented method.
  • The ICT Officer heads the ICT Team and supervises employees in the group. The ICT Officer works in shut collaboration with the Front Office, Management Support and Business Development, Programme and Operations groups in the CO and OCHA sub workplace employees for resolving complicated ICT­ associated points, liaises with OCHA HQ IMB-ISS varied Teams and in principal with ISS Field Support Unit (FSU).
  • The ICT Officer is receiving ICT technical steerage and requirements to be utilized from OCHA HQ-IMB-ISS.

Summary of Key Functions:

  • Implementation of ICT methods and introduction/implementation of new applied sciences
  • Development of info and documentation administration system
  • Management of CO {hardware} and software program packages
  • Networks administration
  • Provision of internet administration companies
  • Facilitation of information constructing and information sharing

Ensures implementation of ICT methods and introduction and implementation of new applied sciences, specializing in achievement of the following outcomes:

  • Full compliance with company info administration and expertise requirements, pointers and procedures for the CO expertise setting.
  • Analysis of the requirement and elaboration of inner insurance policies and procedures on the use of ICT.
  • CO ICT enterprise processes mapping and elaboration/institution of inner Standard Operating Procedures (SOPs) in ICT administration, management of the work/lows in the ICT group.
  • Participation in the workplace enterprise course of re-engineering actions and make sure that enterprise wants drive IT options associated to company useful resource administration.
  • Provision of recommendation on and help in procurement of new ICT gear for the CO and initiatives, provision of technical specs and data on best choices in each native and worldwide markets.
  • Development and replace of the ICT annual plan and street map. Development and replace of the enterprise continuity plan, catastrophe restoration plan, ICT infrastructure and coaching plans. Follow up on their implementation.
  • Leadership of the ICT group for efficient and client-oriented companies.

Ensures the growth of info and documentation administration system specializing in the achievement of the following outcomes:

  • Development and implementation of CO info and documentation administration system through the use of OCHA’s company functions and instruments.

Manages CO {hardware} and software program packages, specializing in the achievement of the following outcomes:

  • CO {hardware} and software program platforms meet OCHA’s company requirements.
  • Provision of recommendation on upkeep of gear and acquisition of {hardware} provides
  • Supervision of the implementation of company OCHA programs.
  • Ensures environment friendly networks administration, specializing in achievement of the following outcomes:
  • Monitoring of the computing sources to supply a steady and responsive setting.
  • Operation of community utility procedures defining community customers and security attributes
  • Establishing directories, , configuring community printers and offering person entry.
  • Timely improve of LAN infrastructure and Internet connectivity to satisfy OCHA necessities as per company normal.

Impact of Results:

  • The key outcomes have an effect on the general effectivity of the Country Office together with improved enterprise outcomes and client companies.
  • Forward-looking ICT administration has an influence on the organization of workplace administration, information sharing, and data provision.

Corporate Competencies:

  • Demonstrates dedication to OCHA’s mission, imaginative and prescient and values.
  • Displays cultural, gender, faith, race, nationality and age sensitivity and adaptableness.

Functional Competencies:
Knowledge Management and Learning:

  • Shares information and expertise and gives useful recommendation to others in the workplace.
  • Ability to develop programs for structuring, codifying and offering entry to info and information.

Development and Operational Effectiveness:

  • Ability to steer planning and reporting
  • Strong analytical expertise
  • Ability to supply ICT assist companies together with ICT {hardware}/infrastructure assist, , different IT functions assist and upkeep,
  • Excellent information of PC/LAN working programs, Microsoft Office 365, company ICT security and viral safety programs, information of community administration and upkeep.
  • Ability to supply enter to enterprise course of re-engineering, elaboration and implementation of new programs.
  • Excellent supervisory expertise

Leadership and Self-Management:

  • Focus on outcomes for the shoppers and reply positively to suggestions.
  • Consistently method work with vitality and a optimistic, constructive angle.
  • Demonstrate openness to vary and talent to handle complexity.

Client Orientation:

  • Reports to inner and exterior shoppers in a well timed and acceptable trend
  • Organizes and prioritizes work schedule to satisfy client wants and deadlines
  • Establishes, builds and sustains efficient relationships inside the work unit and with inner and exterior shoppers
  • Respond to client wants promptly

Promoting Accountability and Results-Based Management:

  • Gathers and disseminates info on best follow in accountability and results-based administration programs

Required Skills and Experience

  • Master’s Degree in Information Systems, Information Management or Bachelors with 4 years of expertise in, Computer Science or associated self-discipline.
  • Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE) is required.


  • 2 years of related working expertise, together with growth and implementation of ICT methods, administration and supervision of ICT companies and groups, {hardware} and software program platforms, telecommunications services, information of Windows-based packages/application ns, expertise in Share Point
  • Experience in the UN Common System or different worldwide organization is fascinating

Language Requirements:

  • Fluency in English is a requirement.
  • Knowledge of one other UN official language and nationwide language of the responsibility station could be fascinating

Interested and certified candidates should:
Click here to apply

Job Title: National Public Information Officer

Job ID: 32816
Location: Abuja, Nigeria
Practice Area – Job Family: Crisis Prevention and Recovery – Public Information
Grade: NOA
Vacancy Type: FTA Local
Posting Type: Common System
Contract Duration: 1 Year with risk for extension


  • This place is situated in the Office for the Coordination of Humanitarian Affairs (OCHA) in Abuja, Nigeria. The Public Information Officer reports to the Head of Public Information and Spokesperson for the Humanitarian Coordinator.
  • OCHA is the half of the United Nations Secretariat accountable for bringing collectively humanitarian actors to sort out the most urgent humanitarian crises, and do no matter it takes to assist humanitarians save lives.
  • OCHA works to make sure humanitarians have the information, funds and sources they should ship very important help. OCHA ensures there’s a framework inside which every actor can contribute to the general response effort.
  • Communicating present, dependable info from the subject to numerous audiences is the focus of the public info unit, in addition to advocacy and supporting donor relations. Using info and speaking strategically in an effort to obtain the organization’s goals, requires technical expertise, skilled information, creativity, good judgement and resourcefulness. Because communications actions fluctuate vastly in the subject, the job additionally calls for a realistic and dynamic method.
  • The Public Information Officer must possess wonderful written and spoken communications expertise and an excellent understanding of media practices in Nigeria. Experience with social media instruments and platforms, or expertise in storytelling will probably be related property.

Duties and Responsibilities
Communications coordination:

  • The Public Information Officer will assist different group members in coordinating communications that replicate the pursuits and efforts of the complete humanitarian neighborhood.
  • Provide secretarial assist to the Humanitarian Communications Working Group (HCWG) by facilitating and managing the HCWG actions together with assembly schedules, follow-up on motion factors, drafting minutes of conferences, and dissemination of key info to make sure a coordinated method to humanitarian response.
  • Support the growth of country-level messaging beneath the steerage of the Head of Unit
  • Contribute to the growth and implementation of joint communications methods in coordination with senior management and key stakeholders round precedence advocacy points  
  • Clarify company, cluster, NGO and different system focal factors for communications and sustaining contact lists
  • Support a fluid circulation of info and shared evaluation of developments in the nation/area, together with monitoring tendencies and sharing reports with HQ, and key companions.
  • Facilitate engagements with key actors together with related ministries, NEMA, SEMA, army excessive command and different stakeholders to ease nationwide and worldwide media entry to operational areas to advertise visibility of the disaster and response actions of the UN and companions
  • Organize or assist joint media subject journeys, press occasions, interviews and different outreach initiatives
  • Work with companions on advocacy initiatives to make sure coherence of protection

Media Relations:
Communications Officers promote media protection at native, regional and world ranges

  • Monitor and analyze present occasions, public opinion and press, determine points and tendencies, and assist the Head of Unit in advising the RC/HC, the DHC and OCHA Head of Office on media developments and approaches for media relations
  • Build and keep relationship with nationwide and worldwide media to advertise visibility of the humanitarian scenario together with the gaps and response actions of humanitarian companions
  • Build and replace contact lists of main nationwide and worldwide media businesses and influencers
  • Write public statements, press releases and op-eds
  • Arrange supplies and logistics for press briefings and making certain full participation of main media businesses at press briefings; and reasonable press briefings at any time when required
  • Follow up to make sure large and correct dissemination of OCHA press releases/reports in nationwide and worldwide media;
  • Arrange interviews and briefings for high-level delegations with main media;
  • Organize common conferences for humanitarian management with editors of main nationwide media to advertise understanding and visibility of key points referring to the disaster and response
  • Organize common media dialogues to advertise understanding and reporting on the disaster by nationwide media suppliers.
  • Support the Public Information Head of Unit in representing OCHA and the RC/HC or DHC and in offering on-the-record info to journalists and media  
  • Produce and disseminate media supplies corresponding to press kits, Q&As, background briefings
  • Organize strategic media protection of key points and occasions, together with assist for high-level missions  
  • Conduct common media monitoring

Content Production:

  • The Public Information Officer develops and disseminates high quality communications materials to broaden public consciousness of precedence humanitarian points and response and the function of OCHA
  • Make common subject journeys to work together and collate info from a number of sources together with companions and affected populations
  • Facilitate missions for nationwide and worldwide media businesses to make sure world visibility for the disaster and response.
  • Propose concepts and assist the manufacturing of text-based supplies together with characteristic articles, blogs, opinion items and explainers
  • Prepare, on the foundation of official UN documentation and different sources, preliminary drafts of articles or chapters for inclusion in UN newsletters, periodicals, reports and books.
  • Support the manufacturing or commissioning of high quality visible content material together with pictures, picture galleries (with captions), infographics, social-media graphics and movies  
  • Manage local-language translations of key communications supplies
  • Work carefully with OCHA info officers (reporting, info administration) to leverage accessible info for public communications
  • Under the steerage of the Head of Unit, assist different items in enhancing, proofreading, producing and disseminating varied OCHA merchandise and data

Digital Media:
The Public Information Officer helps the growth and upkeep of OCHA internet platforms and social media initiatives:

  • Open/keep related social media accounts at nation degree  
  • Plan and coordinate participating social content material, together with awareness-raising campaigns  
  • Identify new alternatives and modern ways to repeatedly interact supporters and/or enhance notion of assist employees
  • Monitor social media initiatives by different UN businesses, non-profit organizations at nation degree, Governments and different stakeholders, and look for alternatives to collaborate, together with with opinion influencers
  • Liaise and work with graphic designers as wanted to supply visuals and infographics for use in social media campaigns
  • Produce written, picture and audio-visual tales and different content material and publish on related platforms

Corporate Communications:
The Public Information Officer helps inner and HQ-led communications actions:

  • Conduct day by day reporting and develop humanitarian updates at any time when vital
  • Collect, collate and analyze info on key humanitarian, security and political points from a number of sources together with sub-offices, media reports, coverage paperwork from authorities and reports from companions to replace senior management and headquarters on key developments in the operational context.
  • Ensure coherence between country-level communications initiatives and OCHA Communications Strategy
  • Propose story concepts, undertake analysis and source materials for OCHA company communications
  • Support HQ communication, advocacy and media relations actions
  • Provide content material for OCHA company internet platforms and different merchandise
  • Promote and implement OCHA company campaigns and initiatives corresponding to the World Humanitarian Day (19 August) at subject degree with native companions, media, artistic neighborhood and humanitarian stakeholders
  • Promote the visibility of the Nigeria Humanitarian Fund and assist advocacy, useful resource mobilization and donor visibility efforts.
  • Support company fundraising and advertising
  • Contribute to drafting, enhancing and offering inputs for donor reporting and useful resource mobilization efforts
  • Support efforts to focus on the value-added function of OCHA to Member States in addition to the media and the public, in assist of fundraising and model consciousness and visibility of OCHA

Communications Capacity:

  • The Public Information Officer ensures communications actions assist the general humanitarian response
  • Provide assist in organizing coaching, seminars and workshops to construct writing/reporting capability of colleagues and companions
  • Perform another duties assigned by the supervisor and/or the Head of Office.

Impact of Results:

  • Contribute to robust and analytical communications merchandise by way of good analysis and evaluation of assigned matters, and thru well-reasoned written contributions, efficient and well timed liaison and interplay with colleagues and anxious parties internally and externally.
  • Play a strategic function in figuring out tendencies associated to humanitarian points.
  • Develop modern approaches to cope with technical reporting points.
  • Ensure well timed high-quality supply of outputs, in accordance with general goals and insurance policies.
  • Serve as an efficient spokesperson and type robust partnerships with humanitarian actors to assist meet OCHA’s goals with respect to general coverage initiatives and coordination of humanitarian and emergency help.

Functional Competencies:

Preparing info for advocacy:

  • Identifies and communicates related info for a range of audiences for advocating UN’s priorities
  • Maintains a functioning community of contacts with a range of stakeholders to advertise a greater understanding of OCHA’s work and to assist advocacy efforts

Building Strategic Partnerships:

Maintaining a Network of Contacts:

  • Maintains a longtime community of contacts for normal info sharing and to stay up-to-date on partnership associated points
  • Analyzes and selects supplies for strengthening strategic alliances with companions and stakeholders
  • Promoting Organizational Learning and Knowledge Sharing

Basic Research and Analysis:

  • Documents and analyses modern methods and new approaches
  • Innovation and Marketing New Approaches

Enhancing Processes or Products:

  • Generates new concepts and proposes new, simpler ways of doing issues
  • Documents and analyses modern methods/best practices/new approaches

Job Knowledge/Technical Expertise
Fundamental information of personal self-discipline:

  • Understands and applies elementary ideas and ideas of knowledgeable self-discipline or technical specialty referring to the place
  • Possesses fundamental information of organizational insurance policies and procedures referring to the place and applies them constantly in work duties
  • Strives to maintain job information up-to-date by way of self-directed research and different means of studying
  • Demonstrates good information of info expertise and applies it in work assignments
  • Demonstrates in-depth understanding and information of the present

Client Orientation:
Establishing efficient client relationships:

  • Researches potential options to inner and exterior client wants and reports again in a well timed, succinct and acceptable trend
  • Organizes and prioritizes work schedule to satisfy client wants and deadlines
  • Establishes, builds and sustains efficient relationships inside the work unit and with inner and exterior shoppers

Core Competencies:

  • Demonstrating/safeguarding ethics and integrity  
  • Demonstrate company information and sound judgment
  • Self-development, initiative-taking
  • Acting as a group participant and facilitating group work
  • Facilitating and inspiring open communication in the group, speaking successfully
  • Creating synergies by way of self-control
  • Managing battle
  • Learning and sharing information and encourage the studying of others. Promoting studying and information administration/sharing is the accountability of every employees member.
  • Informed and clear decision making

Required Skills and Experience

  • A Master’s Degree or equal in International Relations, Communications, Journalism or a associated subject or;
  • A primary-level college Degree with related tutorial {qualifications} with a mix of 4 years of related work expertise could exceptionally be accepted in lieu of the superior college degree.

Experience and Aptitude:

  • Minimum of two years of related skilled expertise, ideally in humanitarian/growth reporting and communications work.
  • Candidates with expertise working in media and/or reporting vastly most popular.
  • Excellent communication, drafting and analytical expertise, with consideration to element.
  • Good group participant and talent to work beneath strain to satisfy deadlines.
  • Willingness and talent to journey to north-east Nigeria.
  • Ability to work with initiative (minimal supervision), effectivity, competence, integrity and people of completely different nationwide backgrounds.

Language Requirements:

  • Fluency in oral and written English required.
  • Fluency in oral and written Hausa will probably be an asset.

Interested and certified candidates should:
Click here to apply

Special Notice

  • The submit is funded for a finite interval of one year and could also be topic to extension. Extension of the appointment is topic to extension of the mandate and/or availability of the funds. Staff members are topic to the authority of the Secretary-General and to task by her or him. In this context, all employees are anticipated to maneuver periodically to new features of their careers in accordance with established guidelines and procedures.
  • The United Nations Secretariat is dedicated to reaching 50/50 gender steadiness in its employees. Female candidates are strongly inspired to use for this place.

Application Deadline  seventh October, 2020.


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