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The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organisation that provides important worth to our shoppers and society.

We are recruiting to fill the place beneath:

  APPLY FOR  

Job Title: Store Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

  • The Store Manager is liable for guaranteeing that every one branches, coordinating workers to make sure supply of top notch customer support and guaranteeing easy total operations of retailer/outlet they’re liable for.

Key Objectives
The Key of aims of the Shop Manager place embrace:

  • Coordinating day by day back and front finish operations of all retailers
  • Supervising workers and space to make sure buyer satisfaction inside retailers
  • Monitoring and coaching workers to make sure uniformity in service and presentation throughout all retailers

Duties / Responsibilities
Daily Shop working:

  • Coordinating day by day Front of the House and Back of the House restaurant operations
  • Coordinating and liaise with exterior retailer suppliers
  • Overseeing upkeep of shops and testing services
  • Monitoring the standard of merchandise
  • Seeking and receiving buyer suggestions

Staff Coordination:

  • Monitor workers performance and supply suggestions to enhance productiveness
  • Ensuring workers compliance with uniform and appearance guidelines
  • Organize and supervise outlet worker shifts .
  • Training new and present staff
  • Ensure workers compliance with sanitation and security laws

Customer Service Interaction:

  • Delivering superior service and maximize buyer satisfaction
  • Responding effectively and precisely to buyer complaints and escalat-ing the place wanted
  • Upselling and promote merchandise to clients
  • Managing restaurant’s good picture and counsel ways to enhance it

General Shop Operations:

  • Estimate future wants for items, kitchen utensils and varied merchandise
  • Ensuring availability of retailer provides via well timed requisition via F&B Manger
  • Compile detailed reports on merchandise and gross sales

Key Performance Indicators:

  • Consumer suggestions
  • Stock availability at retailers
  • Timely and correct reporting
  • Restaurant workers performance
  • Restaurant outlet upkeep

Reporting Relationships

  • Functional Reports to: F&B Manager
  • Supervisees: all Restaurant front-end workers

Job Requirement
Required Qualifications:

  • B.Sc. degree or Equivalent with 3-18 years work expertise
  • Experience as a restaurant, Service or Hospitality area supervisor

Preferred Qualifications:

  • Hospitality administration coaching

Key Skills and Experience:

  • Leadership expertise
  • Internal motivation
  • Attention to element
  • Ability to implement suggestions
  • Coordinated
  • Ability to work underneath strain
  • Wiliness to study

How to Apply
Interested and certified candidates should send their CV utilizing the function as the topic of the e-mail to: careers@workplacecentre.com

Application Deadline  twenty fifth January, 2021.

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Company
Name
Jobs in Nigeria Today
Same as (Website / Social Media)
Job Location
Street
Any City
Postal Code
234
Locality
Nigeria
Country ISO Code
Nigeria
Region ISO Code
Nigeria
Salary
Unit
Hourly
Currency ISO Code
NGN
Value
85,000.00
Job Meta
Employment Type
Full Time
Valid Through
31st December , 2021.
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