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The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organisation that provides important worth to our shoppers and society.

We are recruiting to fill the place beneath:


Job Title: Store Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

  • The Store Manager is liable for guaranteeing that every one branches, coordinating workers to make sure supply of top notch customer support and guaranteeing easy total operations of retailer/outlet they’re liable for.

Key Objectives
The Key of aims of the Shop Manager place embrace:

  • Coordinating day by day back and front finish operations of all retailers
  • Supervising workers and space to make sure buyer satisfaction inside retailers
  • Monitoring and coaching workers to make sure uniformity in service and presentation throughout all retailers

Duties / Responsibilities
Daily Shop working:

  • Coordinating day by day Front of the House and Back of the House restaurant operations
  • Coordinating and liaise with exterior retailer suppliers
  • Overseeing upkeep of shops and testing services
  • Monitoring the standard of merchandise
  • Seeking and receiving buyer suggestions

Staff Coordination:

  • Monitor workers performance and supply suggestions to enhance productiveness
  • Ensuring workers compliance with uniform and appearance guidelines
  • Organize and supervise outlet worker shifts .
  • Training new and present staff
  • Ensure workers compliance with sanitation and security laws

Customer Service Interaction:

  • Delivering superior service and maximize buyer satisfaction
  • Responding effectively and precisely to buyer complaints and escalat-ing the place wanted
  • Upselling and promote merchandise to clients
  • Managing restaurant’s good picture and counsel ways to enhance it

General Shop Operations:

  • Estimate future wants for items, kitchen utensils and varied merchandise
  • Ensuring availability of retailer provides via well timed requisition via F&B Manger
  • Compile detailed reports on merchandise and gross sales

Key Performance Indicators:

  • Consumer suggestions
  • Stock availability at retailers
  • Timely and correct reporting
  • Restaurant workers performance
  • Restaurant outlet upkeep

Reporting Relationships

  • Functional Reports to: F&B Manager
  • Supervisees: all Restaurant front-end workers

Job Requirement
Required Qualifications:

  • B.Sc. degree or Equivalent with 3-18 years work expertise
  • Experience as a restaurant, Service or Hospitality area supervisor

Preferred Qualifications:

  • Hospitality administration coaching

Key Skills and Experience:

  • Leadership expertise
  • Internal motivation
  • Attention to element
  • Ability to implement suggestions
  • Coordinated
  • Ability to work underneath strain
  • Wiliness to study

How to Apply
Interested and certified candidates should send their CV utilizing the function as the topic of the e-mail to: careers@workplacecentre.com

Application Deadline  twenty fifth January, 2021.

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