Stanbic IBTC Bank is a major African financial team targeted on climbing markets around the world. It has actually been a pillar of South Africa’s financial system for 150 years, and currently covers 16 countries throughout the African continent.
Stanbic Bank is a agency follower in technological technology, to help us ensure distinct client service and center financial alternatives. Our climbing globe success shows our devotion to one of the most current alternatives, the best people, and a uniquely functional and lively functioning practice. To help us drive our success right into the longer term, we’re desiring for clever people to fasten our dedicated team at our workplaces.
We are hiring to fill up the location under:
Job Title: Private Client Service Officer – SIPML
- The placement is to see to it that Private Clients within the location get a kick out of firms that could ensure their commitment, as High Net cost and VIPs of the device, by offering and supplying service quality to those buyers.
- Work intently with local Coordinator that will likely be responsible for guaranteeing that every one governing visitors to the location are successfully addressed and doing as the business’s consultant the location a solitary certain individual is needed to act in behalf of the location as a whole.
- Work intently with the RSMs, RCSMs, Compliance and Admin Officers inside the location
Key Responsibilities / Accountabilities
- Driving and Coordinating 100% marvelous service supply among COMPUTER buyers within the location.
- Implementation of Information Technology largely based campaigns to prolong turn-around time and fulfillment among COMPUTER buyers.
- Oversees the every day working of the device throughout the South South location
- Ensures that every one Service Level Agreements are purely complied with in all venture locations
- Collation of all details on these buyers. E.g. DOB of all nuclear connections, wedding wedding anniversary, many favored sporting activities tasks, subscription associations (Liverpool), home town, confidence and all various details which could be considered associated
- Organization of certain celebrations for COMPUTER buyers within the location
- Weekly confirm of RSA and RSA Retiree Fund to figure out buyers as they drop inside the HNI/VIP metrics
- Ensure application of commitment campaigns and circulation year coating offers to all COMPUTERS buyers inside the location
- Assist HNI Clients to settle e-channels linked factors and motivate them to take on e-channels
- Providing steering and assistance to team participants within established purposes.
- Align to pertinent SLAs established for COMPUTER buyers
- Ensures straight telephone calls and gos to by a participant of SIPML Exco annual.
- Visit to new and present COMPUTERS buyers inside the location
- Place phones call to COMPUTER buyers and crucial calls within the location no much less than as quickly as inside the quarter.
- Ensures priority treatment on handling of Benefit functions and charge
ADDITIONALLY EXAMINE THIS TASK : Vacancy Announcement at Nasarawa State University, Keffi – January 2020
- Group: BU heads in Stanbic IBTC and GIA
- Influence their service supply; Impact the whole Group
- Description or instances: Approval and payment to Policies
Preferred Qualifications and Experience
- Minimum of a 2.2 BSc. degree from a recognized University
- Wealth Management – Up to 5 years set up NYSC proficiency;
- Expertise in customer proficiency management
- Minimum of 2 years associated proficiency in Banking preferably in relationship/transactional financial.
Knowledge / Technical Skills / Expertise:
- Excellent details of the characteristics and technological attributes of fund management and financial markets
- Understanding of insurance coverage and treatments; customer firms in a superior oriented facility is interesting
- Thorough understanding of the Pensions Reforms Acts.
- Training on offering Excellent Customer Service and Financial Management. Experience in functioning among a Solution-Oriented team
- Experience in Customer Care tasks and reacting to Client Enquiries.
- Good logical /mathematical / interaction capacities
- Excellent usage and details of NAV, MS Office functions, and various customer linked tools.
How to Apply
Interested and accredited candidates should:
Click here to apply
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