CornerStone Staffing – Our shopper, an enormous participant within the FMCG Industry is recruiting suitably certified candidates to fill the place under:
Job Title: Telesales Agent – Internship
Location: Lagos, Nigeria
Job Description
- We wish to recruit a Telesales Agents. This is a 2-month paid studying expertise with the crew of passionate, enjoyable and energetic people who save the day for 150 million clients one name at a time.
Your job as a Telesales Agents is to:
- Give clients one of the best choices on their buy
- Give product data
- Increase our gross sales through diverse communication channels
Responsibilities
- Respond to buyer questions in a well timed method both through telephone, e mail and chat
- Attract potential clients by answering questions/suggesting details about our services
- Include a sale speech in each interplay with buyer and call proactively clients to extend bookings
- Resolve services or products issues by clarifying the client’s criticism; figuring out the reason for the issue; choosing and explaining one of the best answer to resolve the issue; expediting correction or adjustment; following up to make sure decision
- Challenge and affect resort to enhance service degree and operational requirements
- Build and keep sturdy working relationships with employees
- Completion of service stories by amassing and reporting on name log data
- Managing each day targets and monitoring progress with instrument reminiscent of Excel, Google Spreadsheet and varied ticketing methods
- Building and main cross-functional teams-able to anticipate and ship options to shopper points
Knowledge, Skills, and Experience
- Effective communication and interpersonal abilities (each written and verbal)
- Highly persuasive and comfy with dealing with buyer’s objections
- Thrive in a fast-paced setting to constantly meet or exceed gross sales targets
- Minimum B.Sc /HND required in any area.
- At least 1 year of Call Centre and/or Telemarketing/ Telesales expertise
- A confirmed observe report of working in a customer support setting is required
- Flight Ticketing ability is an added benefit
- Eloquent and customer-oriented, with expertise in chilly calling
Check this Job : Federal Civil Service Commission (FCSC) 2019 Massive Job Recruitment
How To Apply
Interested and certified candidates ought to:
Click here to apply
Application Deadline 30th June, 2019.
