Job Recruitment in Lagos for Call Centre Agents in a Top-flight Finance Company

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Job Recruitment in Lagos for Call Centre Agents in a Top-flight Finance Company 

Dominion Consulting Nigeria – Our client, a top-flight Finance Company in Lagos State is recruiting appropriate candidates to fill the place under:

Job Title: Call Centre Agent

Location: Ogba, Lagos
Slots: 3

Job Description

  • Reliable and skilled name centre agent who will signify the corporate in a skilled and cost-effective method to extend the corporate’s profitability and buyer satisfaction by answering incoming calls from prospects about merchandise, reply to inquiries, handle complaints, troubleshoot important customer support issues, and supply normal details about the corporate to prospects.

Job Recruitment in Lagos for Call Centre Agents in a Top-flight Finance Company

Responsibilities

  • Answer incoming calls and reply to buyer’s emails.
  • Sell merchandise and place buyer orders in the pc system.
  • Provide product and repair info to prospects.
  • Recognize, doc, and alert the administration staff of tendencies in buyer calls.
  • Follow up buyer calls the place needed.
  • Upsell services and products.
  • Complete name logs and reports
  • Management of buyer complaints.
  • Process orders and purposes.
  • Route calls to applicable sources the place needed.
  • Document all name info in keeping with commonplace working procedures.
  • Other duties as assigned.

Requirements

  • Minimum of OND or equal.
  • Excellent information entry and typing abilities.
  • Superior listening, verbal, and written communication abilities.
  • Ability to deal with tense scenario appropriately.
  • Proficient in related laptop purposes.
  • Knowledge of customer support practices and ideas.

Compensation

  • Attractive Salary
  • Health Insurance Scheme

How to Apply
Interested and certified candidates should send their CV to: hr@dominionconsulting.com.ng utilizing the “Job Title” as the topic of the e-mail.

Note: Qualified and shortlisted candidates will probably be contacted for interview through electronic mail and SMS textual content, and will probably be required to renew instantly

Application Deadline  twenty fifth January, 2021.
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