Recruitment at Cargill

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gives food, farming, economic as well as commercial services and products to the globe. Together with farmers, consumers, federal governments as well as areas, we aid people flourish by applying our understandings as well as over 150 years of experience. We have 150,000 staff members in 70 nations that are dedicated to feeding the globe in a liable method, decreasing ecological effect as well as boosting the areas where we live as well as function.

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id=”1_Job_Title_Nigeria_Customer_Service_Specialist”> 1. Job Title: Nigeria Customer Service Specialist

Ref Id: LAG00007
Location: Lagos
Job: Supply Chain Management
Schedule: Full-time
Job Type: Standard
Shift: Day Job

Position Purpose & Summary

  • To lead Customer Service Operations in relevant Region.

Principal Accountabilities
40% Order / Contract as well as Operation Management:

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  • Monitoring as well as coverage of the items as well as import expenses regularly as well as keeping an eye on the coverage of nonconformities to the appropriate devices right away
  • Customer orders / modifications / terminations to be taken care of based on the treatments.
  • To make certain that the gathered consumer orders that have actually not been delivered in a timely manner can be dealt with within the structure of FIBI Operations Department duties.
  • preparation / need planners/customer solution in various BUs/ Account Managers
  • Ensure that the consumer data source as well as logistics blocks correspond as well as current with various BUs
  • In instance of absence of supply as well as item appropriations of consumer orders coronation should be finished with manufacturing
  • Follow-up / assistance consumer agreements stockpiles in the system every 2 weeks with sending out a mail to all Account Managers / Sales Managers

30% Customer Management:

  • Leading the execution of technologies as well as growths in the division’s service as well as procedures
  • Measurement as well as continual enhancement of performance with KPIs
  • To take all essential steps as well as activities in order to have a high degree of significance to the division in routine consumer complete satisfaction studies.
  • Owning as well as boosting the consumer issues administration process
  • Responsibility for going into, handling as well as surveillance of issues in a prompt as well as total fashion

30% Strategy as well as Planning:

  • Play an energetic duty in the advancement of systems as well as devices made use of
  • Keeping the Department Process flow sheet as well as treatments current
  • To assistance projecting documents to be loaded by Account Managers / Sales Managers in a timely manner regular monthly.
  • Development of great experiment option ways to boost effectiveness of import logistics

Required Qualifications:

  • At the very least 3-4 years function experience in the appropriate area
  • Detailed info concerning import, personalizeds regulations, international profession, banking regulation as well as sea / land transportation
  • A grad of Business Administration, Economics, Engineering, International Relations, Foreign Trade or relevant areas.

Preferred Qualifications:

  • Strong interaction
  • Having great English & mom language (talking & creating)
  • Be knowledgeable about altering guidelines as well as continuously upgrade as well as enhance in their area.
  • Cost estimation info as well as logical viewpoint
  • We likewise supply affordable wage as well as advantages integrated with impressive occupation advancement possibilities in among the biggest as well as most strong personal firms worldwide.
  • In return for your experience as well as dedication, we will certainly supply a quick paced revitalizing international setting, which will certainly extend your capacities as well as direct your skills.

How to Apply
Interested as well as certified candidates should:
Click here to apply online


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