Recruitment at British Council, Abuja for a Commercial Manager (Exams)


The is the UK’s worldwide organisation for cultural relations and academic alternatives. We create pleasant data and understanding between the people of the UK and different nations. We do that by making a optimistic contribution to the UK and the nations we work with – altering lives by creating alternatives, constructing connections and engendering belief.

We work with over 100 nations the world over within the fields of arts and tradition, English language, training and civil society. Each year we attain over 20 million people face-to-face and greater than 500 million people on-line, by way of broadcasts and publications. Founded in 1934, we’re a UK charity ruled by Royal Charter and a UK public physique.

Nigeria Customs Service Massive Recruitment. ( Apply Here)

We are recruiting to fill the place beneath:

Job Title: Commercial Manager (Exams)
Role Type: BD, Opportunity & Pursuit
Pay Band: Pay band 7
Duration: Indefinite
Reports to: Director, Exams
Role Purpose

  • The goal of this position is to develop the 2-3-year Large Country Commercial plan, drawing collectively Regional targets, market insights and market intelligence to agree priorities and focus with Country Business Development and enter into the 3-5-year Regional Commercial Strategy.
  • This position is finally accountable for overseeing Demand Planning for the nation, assessing and monitoring high quality of pipeline fill, industrial viability, gross sales forecasting and capability fill.
  • The position additionally ensures the event/tailoring of options/worth propositions to fulfill market wants along with Country Operations Manager and Regional Commercial Manager.
  • Co-ordinates help for the event of large-scale tenders and manages contract governance, the place relevant. Handles venue negotiation and pricing in nation.

Geopolitical/SBU/Function overview

  • The English and Examinations Strategic Business Unit (E&E) is certainly one of three strategic enterprise models within the (the others being Arts and Education & Society) all of which have the remit to construct belief for the people of the UK by constructing relationships by way of elements of our language and tradition.
  • E&E achieves this by enabling people the world over to entry the life-changing training and work alternatives which can be created by studying English or gaining beneficial UK {qualifications}.
  • Promoting the English language additionally supplies a medium for communication, serving to break down boundaries of confusion or distrust between cultures.
  • The ’s 2020 imaginative and prescient for English & Examinations is to be the world authority in prime quality English language educating, studying and evaluation, in addition to the International distributor of selection for UK skilled and college {qualifications}.
  • The Examinations enterprise makes a important contribution to monetary sustainability, and as such, it’s important that the enterprise evolves as a way to keep its place in a fast-changing working context.
  • There is a must standardise and automate actions throughout the globe to ship efficiencies, and there may be additionally a requirement to develop new digital services to fulfill altering buyer calls for and aggressive pressures.
  • In a value and resource-constrained setting, balancing the on-going necessities and allocation of funds will likely be vital, as will the combination and planning of the implementation of the totally different modifications throughout a world community of 110+ nations charged with the on-going supply of influence and earnings while altering key components of the supporting operational platform.

Main alternatives/challenges for this position:

  • Working in a new self-discipline throughout a advanced enterprise, working with the Country Operations Team, Country Head of Business Development and Regional Commercial Development Manager to arrange industrial and demand planning processes, new methods of working,
  • Harnessing insightful market knowledge on particular section /alternatives
  • Managing pipeline and efficiency reporting
  • Adapting to shifting situations within the industrial setting within the cluster
  • Handling in-country industrial negotiations with exterior venues for examination supply
  • Support enterprise planning below upcoming new Status and Tax laws for Nigeria

Main Accountabilities
Commercial planning:

  • Develops Country BD & Sales Strategy cross product/section
  • Works with Country Team and Regional Commercial Development Manager on detailed Commercial Plan, undertakes common high quality checks, supplies suggestions and implements plans and targets for merchandise/companies relative to Market want with Commercial Development Manager as main focus is enterprise pursuit.
  • Put in place contract governance that aligns with Global necessities, assess industrial feasibility and assessment exceptions.
  • Define the bodily footprint technique (what, to whom, the place at what value) with enter from BD/Exams leads, Marketing and Head of Operations
  • Put in place proper technical help and contract administration for giant scale tenders working with Regional Commercial Manager (when relevant)
  • Monitor and make suggestions for pricing technique. Monitor financial setting and FX modifications. Provide knowledge and perception to world client and pricing groups. Work with native finance group on evaluation
  • Develop and help venue technique and administration. Provide technical help to Operations Planning group.
  • Supports Director Exams in Exams marketing strategy nation actions to fulfill (month-to-month, quarterly, annual) agreed targets.
  • Contributes to the event and supply of customised, native enterprise improvement initiatives
  • Pull collectively the Commercial image, brief lists alternatives and validate, monitor & report on pipeline plan and efficiency.

Market & buyer intelligence:

  • Pulls collectively and supplies Customer and Market intelligence to establish alternatives and works to prioritise lead technology
  • Assesses and develops footprint technique (what/the place/when/who) and handover to Head of Operations
  • Keeps up to date and has intensive data of the market from each a provide and demand perspective.

Winning enterprise:

  • Analyses shoppers’ wants and tailors worth propositions with professional help the place wanted. Input into Global Innovation and Business Development methods working with Regional Commercial Manager
  • Advises and permits nation industrial to pursue key industrial actions and removes obstacles. Highlights any problems with non-compliance
  • Develops proposals and huge scale tenders drawing from Regional Commercial Development Manager
  • Put in place the Global Demand Planning framework in Country & embeds constant, efficient Demand Planning practices built-in with Operations and adjoining supporting features;
  • Oversees capability fill and necessities to extend Demand
  • Develops tangible earnings producing plans and alternative shortlists primarily based on market intelligence and Marketing Insights/Analytics.
  • Assesses industrial feasibility and Contract governance as much as sure degree together with contract approval escalation with enter from Finance on Cost modelling

Account & stakeholder administration:

  • Business Pursuit, RO influencing, networking and key account relationships plan and supply agreed with Country Lead and with CD/BC colleagues on shared alternatives
  • Identifies and shares examples of course of/procedural greatest follow with colleagues within the nation/area to drive steady enchancment in key account administration and stakeholders.

Analysis & Reporting:

  • Undertakes Commercial and demand reporting to the Region
  • Provides B2B/Sales forecast at cluster degree, actively manages pipeline and drives demand in year and for the next year.
  • Builds efficient working relationships, and a vary of information-gathering strategies, to keep up a full and present understanding of product/programme/sector developments and priorities.

Leadership & administration:

  • Motivates and encourages group efficiency.
  • Plans and prioritises nation’s operational actions, and helps group improvement in direction of efficient enterprise improvement.
  • Manage each day efficiency of group, coping with illness, self-discipline, motivation and so on., to make sure prime quality service supply is maintained at all occasions (tbc on direct reviews)
  • Shares intelligence and concepts with Country Exams lead and Regional colleagues

Key Relationships

  • Exams Operational Teams, Business Development Managers
  • Head of Business Development, Director Exams, Country Director and Senior Leadership Team
  • Regional Commercial Manager
  • Customer Services
  • Finance
  • Exams Regional Management Team
  • Other Nigeria SBUs
  • Country/Regional/Global Marketing
  • Global Exams Product groups
  • Status and Tax Project Team


  • Country and Regional (B2B/C/G) companions, companies, receiving organisations (RO’s),regulators and key companions in BC checks

Role Requirements
Threshold necessities – Assessment stage

  • Passport necessities/ Right to work in nation: You should have current rights to dwell and work the place position is predicated.
  • Ability to work within the area with out restrictions: Shortlisting
  • Direct contact or managing employees working with kids?: No: N/a

Person Specification: Assessment stage
Minimum / important – Desirable – Assessment Stage:

  • Commercial and Financial Planning expertise and expertise working in a related discipline
  • Degree in any topic or related qualification
  • Shortlisting

Role Specific Knowledge & Experience
Minimum / important – Desirable – Assessment Stage:

  • Significant expertise of conducting demand planning processes and pipeline administration.

Experience of:
Business Development:

  • Contract administration and creating bids, costing and pricing for giant scale alternatives
  • Market analysis and horizon scanning of sector
  • Experience in exams setting (or companies associated discipline)
  • Experience in contract negotiation
  • Shortlisting
  • Working with regulatory our bodies and constructing and sustaining stakeholder relationships
  • Demonstrated analytical potential and industrial acumen

Role Specific Skills (if any)- Assessment Stage:

  • N/A
  • Shortlisting AND Interview

Core Skills – Assessment Stage:

  • Communicating and influencing (degree 3). Is artistic and adaptable in communications
  • Able to make use of a vary of non-standard and artistic approaches to tell, and persuade others, extending past logical argument to affect selections and actions in a approach which is inclusive and fascinating.
  • Managing tasks (degree 3). Leads smaller tasks
  • Commercial and enterprise improvement (degree 3) Develops viable enterprise
  • Defines and develops merchandise/programmes/companies which ship targets on influence, earnings and surplus inside a outlined space of enterprise that responds to market alternatives and aligns to wider company methods.
  • Account and partnership administration (degree 3) Builds account groups
  • Identifies and deploys groups of employees whose attributes match the stakeholder/ buyer/companion’s wants, and adapting proposals to accommodate the wants of the opposite occasion.
  • Analyses necessities with the sponsor/stakeholders, defining the specification with consciousness of equality and variety influence, planning, revising, implementing and evaluating on small-to-medium scale and/or low danger tasks
  • Finance and useful resource administration (degree 3) Supports funds administration Monitors and controls an agreed funds inside a outlined space, producing reviews and analyses and contributing to planning.

Behaviours: Assessment Stage

  • Creating shared goal (extra demanding):
  • Working collectively (extra demanding):
  • Ensuring that others profit in addition to me
  • Being accountable (extra demanding):
  • Putting the wants of the group or forward of my very own – Interview.
  • Creating power and readability in order that people need to work purposefully collectively
  • Connecting with others (extra demanding):
  • Actively appreciating the wants and considerations of myself and others

How to Apply
Interested and certified candidates ought to:
Click here to apply

Click here to download Job Details (Pdf)

Click here to download BC Behaviour (pdf)

Click here to download BC Core Skills (pdf)

Note/Important Information

  • You ought to solely fill out the application after totally studying by way of the complete Role Profile & Guidance Notes.
  • As that is a enterprise vital position, candidates that don’t embody examples that meet minimal necessities is not going to be shortlisted.
  • Details of any mobility package deal supplied (if applicant is eligible) – International mobility package deal:
    • If you’re at the moment on a UK contract you’ll obtain the UK residence–primarily based mobility package deal (IMP).
    • If you’re at the moment employed on a nation contract aside from a UK contract, additionally, you will obtain a mobility package deal if shifting to a different nation. The particulars of the mobility package deal and the place it’s paid will rely on a variety of components together with your present residence nation and the brand new nation location you’re intending to maneuver to – it could be that you simply stay in your present residence nation contract or switch to a host county contract.
    • All mobility packages will embody lodging, training for kids (if the posting permits accompanying households) and switch help.
    • No mobility package deal is paid:
      • if you’re returning or shifting to your private home location nor
      • if you’re not at the moment on a mobility package deal and you’re altering to a new position inside the similar nation nor
      • if you’re shifting to the UK

Application Deadline 25th August, 2019 (23:59 UK time)

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