Ongoing Recruitment at IpNX Nigeria Limited

ipNX Nigeria Limited is one in all Nigeria’s quickest rising Information and Communications Technology corporations. In our enterprise, we join all the pieces – people, info, and companies.

We are specialised in community connectivity, and supply of web, telephony, tv in addition to cloud-based software program application companies to company and residential clients.

We are recruiting to fill the place beneath:

Job Title: Talent Scoping Specialist

Job ID: 80
Location: Lagos
Department: Human Capital Management
Function:  Service Delivery & Support
Reporting to:  Recruitment Talent Sourcing & Pipeline Mgt​
Travel Frequency: Occassional

Purpose of the Job

• The Talent Scoping Specialist (TSS) is accountable for sourcing, constructing, managing the ipNX recruitment expertise pool and pipeline; and are tasked with the target of sourcing out hard-to-find expertise on-line and at recruitment occasions.
• The TSS is accountable for looking out and figuring out potential workers by way of direct engagement and related on-line expertise hubs for potential workers who match the outline of the vacant function profiles.
• S/He will handle the recruiting social media platforms and the expertise pipeline database. embody sourcing candidates by varied channels, planning interview and choice procedures and internet hosting or collaborating in profession occasions.

Expected Key Results

• Talent Scoping
• Online & Social Media Platform(s) Management
• Talent Pool & Talent Pipeline Database Management  

Educational Qualifications

• BA / B.Sc / HND in Employment / Labour Relations & Human Resource Management or related area (2.1/Upper Credit Minimum)

Functional Skills:

• Excellent ICT abilities of data of functions and databases to attach and attain out to potential candidates
• A working information of human assets useful areas, labor rules and practices
• Must have complete information of moral {and professional} recruitment requirements related to employment within the labour workforce
• Background and/or understanding of gross sales acquisition technique is crucial
• Excellent verbal and written communication abilities
• Excellent eye for element
• Strong Analytical abilities.

Work Experience:

• Minimum 2 years of confirmed expertise in expertise sourcing and acquisition
• Previous expertise growing and executing recruiting advertising and branding methods
• Hands-on expertise with job screening, hiring practices and expertise acquisition.
• Familiarity with social media, resume databases {and professional} networks (e.g. LinkedIn, Facebook, Naira Land,Stack Overflow and Github)
• Strong networking, good references and lengthy relationship with the candidates is crucial
• Experience within the continuous growth of expertise pipelines and sourcing potential candidates
• Excellent understanding of full cycle recruitment processes.

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Confident
• Resilient
• Drive outcomes
• A self-starter
• Cultivate Innovation
• Ability to optimize work processes
• Nimble Learning
• Ensures Accountability
• Drives Engagement
• Excellent Decision Quality
• Ability to multitask and prioritize day by day workload.

Interested and certified candidates should:Click here to apply

Job Title: Systems Administrator

Job ID: 90
Location: Lagos
Department: Information Systems and Technology
Function: System Administration
Reporting to: Head, System Operations
Travel Frequency: Occassional

Purpose of the Job

• Responsible for efficient provisioning, set up/configuration, operation, and upkeep of techniques ({hardware} and software program) and associated infrastructure to allow steady innovation inside the info techniques panorama

Expected Key Results:

• Network Infrastructure Uptime/AvailabilityAdminister server infrastructure in accordance with requirements and mission/operational necessities
• Identify and promote best techniques administration practices and patterns
• Perform steady system/community monitoring
• Provide Tier II/different help
• Participate in catastrophe restoration planning and testing
• Identify approaches that leverage assets and supply economies of scale

Educational Qualifications

• Minimum 2.2/Upper Credit Bachelor’s degree in Engineering / Information Technology / Computer
• Science
• Professional Qualification (CCNA, ITIL, LPIC/CompTIA, and so forth.) an added benefit

Functional Skills:

• Ability to leverage expertise to develop and improve useful competencies
• Systems Administrative function in Linux atmosphere
• Knowledge of networking and community monitoring/administration
• Database Management – MySQL, MSSQL, PostgreSQL, Oracle an added benefit.

Work Experience:

• Linux, Windows Server, Solaris administration expertise obligatory, in that order of choice
• Experience with scripting, set up and migration ideas – in Bash, Perl, Python
• Virtual Infrastructure administration expertise with KVM or VMware extremely desired. Storage Area Network administration expertise a plus
• Experience administering a centralized information backup and restoration infrastructure, together with set up and configuration of open source information backup options like Bacula, BareOS, and so forth.
• Experience deploying and administering internet servers – Apache/Nginx/Tomcat
• Working information of cloud applied sciences like Ovirt, OpenStack a plus
• Experience with Dev/Ops tooling to construct, configure and deploy, a plus
• Experience with configuration administration instruments (Chef, Ansible, Salt Stack or Puppet) a plus
• Working information of WHM/cPanel (web site admin panel) and Relational Database Management Systems like MySQL, PostgreSQL, and so forth.
• Experience supporting a excessive site visitors customerfacing web site infrastructure
• Experience administering and troubleshooting load balancing home equipment in a manufacturing atmosphere
• Sound understanding and intensive expertise in community administration
• Previous years of expertise working in an ISP atmosphere, a plus.

Other Requirements:

• Ability to doc and implement processes to extend effectivity, productiveness, reliability and scalability
• Project administration abilities a particular asset
• Strong understanding of the organization’s objectives and targets
• Problem solver
• Ability to work underneath strain
• Customer Focus
• Tech savvy
• Team Work
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning.

Interested and certified candidates should:Click here to apply

Job Title: Account Manager

Job ID: 75
Location: Bompai Road, Kano
Department: Business Operations
Function:  Account Management
Reporting to:  Regional Sales Head, North
Travel Frequency: Occassional

Purpose of the Job

• The Account Manager is accountable for defending income, securing new income inside ipNX’s present purchasers’ portfolio in addition to in search of / looking out new purchasers & companies inside the assigned Strategic account sub-portfolio.
• The function ensures a superb client expertise / service supply satisfaction at all occasions and works in collaboration with the account groups to make sure clean transition of accounts into the enterprise.

Expected Key Results:

• Achieve set income development.
• Deliver a superb client expertise at all occasions, making certain client wants are met or exceeded.
• Work intently with enterprise growth workforce, sharing information, discussing concepts and serving to the workforce to attain targets
• Ensure compliance with ipNX values, insurance policies and requirements, and ensures compliance will all native statutory necessities.

Educational Qualifications

• B.Sc Engineering / Computer Science / Marketing / Sales / associated disciplines (2.2/Upper Credit Minimum)

Functional Skills:

• Understanding communications Network, Experience in a Business & Retail gross sales environments;  constant observe document of success in attaining product effectiveness and buyer expertise targets. Demonstrates a excessive stage of organization and high quality with Multitasks effectivity & precedence setting.
• Good Microsoft workplace suite competence, CRM competence, together with Visio.
• Exemplary communication abilities each nose to nose and over the phone.
• Ability to speak successfully at all ranges of an organization.

Work Experience:

• At least 3 years’ expertise inside the telecoms house; information of the market, competitor conduct and technique, together with associated product dynamics and product administration.
• Must reveal interpersonal capabilities.

Other Requirements:

• Customer Focused
• Action Oriented
• Result Oriented
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality.

Interested and certified candidates should:Click here to apply

Job Title: Team Lead, Planning & Design, Wireline

Job ID: 81
Location: Lagos
Department: Infrastructure
Function: Planning and Design
Reporting to: Head, Planning & Design
Travel Frequency: N / A

Purpose of the Job

• To produce designed documentation that helps the OSP infrastructure deployment.

Expected Key Results:

• Timely supply of out of doors plant design
• First stage help to workforce members
• Resource administration
• Vendor supply supervision
• Deliver cost-efficient outdoors plant designs.

Educational Qualifications & Functional Skills

• Degree in Electrical / Electronic Engineering / Computer Engineering and different associated disciplines (Minimum of Second Class Lower / Upper Credit)
• Fibre Certifications: CFOT with emphasis on FTTh Technologies could be an added benefit
• Competent in working with geospatial info system functions – QGIS, ArcGIS
• Competent in using spreadsheet functions to carry out wide-ranging evaluation – LibreCalc, Microsoft Excel
• Competent in using Computer Aided Design instruments – AutoCAD, FreeCAD
• Knowledge of design methods, instruments and precept concerned in manufacturing or precision technical plans, blueprints, drawings, and fashions.
• Programming information and expertise or should have a powerful predisposition for programming – Python, Java, VisualBasic, and so forth
• Conversant with rules, guidelines and conventions as stipulated by National and native Regulatory Authorities – LASIMRA, FCDA, NCC, and so forth
• Hands-on information of GIS functions – QGIS.

Work Experience:

• A Team Lead with at least 2 years’ expertise in managing sizeable and numerous groups.
• Proficient use of fibre testing and dealing with instruments – OTDRs, splicing machines, and so forth.
• Experience in working by the planning and design life cycle with inside groups  – conceptualization, plan, surveys, design, design documentation.
• Experienced in supervising third-party contractor groups by the planning & design life cycle.
• Experience in conducting Demographic Survey and evaluation for out of doors plan protection.
• Experience in Technical Site Survey for fibre Outside Plant deployments.
• Knowledge of planning for Central Office & Inside Plant deployment.
• Ability to provide and report web site survey outcomes.
• Ability to translate outcomes of Demographic and Technical Site surveys into planning situations.
• Experience in producing Outside Plant and Inside Plant enlargement designs and all related reports as could also be required.
• Hands-on expertise in managing third occasion Outside Plant design contractor groups.
• Spatial appreciation and dimensioning of constructed atmosphere and use.
• Proficiency in use of GIS functions – Google Earth, Open Street Map, Open Street View.
• Thorough understanding of fibre cable applied sciences.
• Data acquisition abilities utilizing area notes and cellular e-form functions.
• Fibre plant upkeep & buyer activation

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality.

Interested and certified candidates should:Click here to apply

Job Title: Service Fulfillment Engineer

Job ID: 78
Location: Port Harcourt, Rivers
Function: Service Delivery & Support
Travel Frequency: Occasional
Reporting to: Team Lead, Network Core & Service Delivery
Employment Type: Full-time

Purpose of the Job

• Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is accountable for deploying provider grade and dependable community infrastructure and companies for ipNX enterprise clients in accordance with set SLAs.
• He can be accountable for planning, directing and coordinating actions required to fulfil and help community companies to enterprise clients. These embody the administration of present and growth of latest community infrastructure and techniques, in addition to overseeing system & community administration duties.
• He may even act because the 2nd stage contact for buyer faults regarding community connectivity & techniques by taking possession of reported buyer points and seeing these issues by to decision. Your key help duty consists of researching, diagnosing, troubleshooting, figuring out and implementing options to resolve all community connectivity & system points.
• He is equally tasked with making certain excessive ranges of buyer satisfaction and operational excellence throughout all ranges of engagements with clients – together with pre-sales help, service supply (set up & configuration) in addition to help calls or visits.
• In addition to the above, he’s additionally required to supply routine in-house coaching and mentoring for decrease stage employees and different models the place required.

Expected Key Results:

• Install, configure, optimize and preserve community connectivity infrastructure & techniques for the ipNX Network in addition to for enterprise clients as per agreed set requirements and SLAs.
• Safeguard performance, capability, availability (>99.9%) and high quality of the ipNX community by monitoring rising incidents and initiating preventive actions.
• Recommend areas of enhancements, product enhancements incl. new platforms, options and companies that meets current and future wants of the voice communications enterprise.Offer pre-sales help and supply accompanying proposals and design paperwork with probably the most optimum and cost-effective options that meets the enterprise targets.
• Reporting
• Asset Management

Educational Qualifications

• B.Sc in Computer Science / Computer Engineering / IT Related Disciplines (2.1 / Upper Credit Minimum).

Functional Skills:

• Understanding of Communications Networks. Cisco community certification is required.
• A very good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
• Fluent English
• Exemplary Communication Skills [Face to Face and over the telephone]; Ability to speak successfully at all ranges of an organization

Work Experience:

• At least 1 year expertise inside the telecoms house as a Network / Communications Engineer
• A very good understanding of pc networks in addition to some facets of mission administration (Cisco Certification | PMP is a bonus)
• A very good grasp of technical (wi-fi & wireline) installations and willingness to be taught extra
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• Experience with LAN / WAN Network Design and Configuration
• Good working information of Microsoft Office Suite [including MS Project &Visio]

Other Requirements:

• Customer Focused
• Hardworking and Tenacious
• Action Orientation
• Tech Savvy
• Result Driven
• Excellent Decision Quality
• Attention to Detail
• Problem Solving
• Excellent troubleshooting and evaluation abilities
• Impeccable Customer Service and Support Skills
• Customer Focus
• Self-Development

Interested and certified candidates should:Click here to apply

Job Title: Network Administrator

Job ID: 63
Location: Lagos
Department: Information Systems and Technology
Function: Network Administration and Security
Reporting to: Head, System Operations
Travel Frequency: N/A

Purpose of the Job

• The function of the job is to primarily help extremely complicated techniques together with the general administration, security, redundancy of our enterprise community infrastructure.

Expected Key Results:

• Overall uptime of community techniques
• Maintain safe and compliant community processes and procedures
• Reporting
• Other obligations as assigned

Educational Qualifications & Functional Skills

• Minimum 2.2 / Upper Credit, Bachelor’s degree in Computer Science, Computer Engineering, or Computer Information Systems or any associated area.

Work Experience:

• Minimum of two years of expertise as an IT Network Engineer
• An in-depth and up-to-date information of System Network design and administration.
• Implementation and administration of information and VOIP networks (LAN, WAN, Wi-Fi).
• Experience in an enterprise atmosphere.
• Previous expertise working in a Cyber/Network Security function could be a plus.
• Experience with superior community ideas and applied sciences: QoS, CoS, VoIP, move management.
• Relevant hands-on expertise with the next expertise or equal: Cisco switches, routers, VPN, VOIP, and wi-fi entry.
• Experience working in a multi-platform (LINUX, Mac-OS and Windows) atmosphere.
• Possession of CCNA certification; CCIE and/or CISSP an added benefit.
• Knowledge of software program growth course of, high quality management, and influence evaluation is a plus.

Other Requirements:

• Excellent analytical, conceptual pondering, strategic planning, and execution abilities to drive organizational chang
• Strong workforce participant
• Ability to mentor much less skilled engineers
• Solid drawback solver
• Ability to rapidly be taught and apply new instrument units, expertise and ideas
• Proven potential to prepare, prioritize, and handle a number of tasks successfully; take care of altering priorities, and to fulfill deadlines in a quickly altering, fast-paced atmosphere.
• Effective communication and interpersonal abilities to current info and concepts clearly and succinctly and to elucidate varied application software program and {hardware} to finish customers.

Interested and certified candidates should:Click here to apply

Job Title: Account Manager

Job ID: 36
Location: Lekki / Ikeja / Victoria Island / Apapa, Lagos
Job Type: Full Time
Department: Network Services Division
Function: Business Development
Reporting to: Territory Manager
Travel Frequency: Rarely

Purpose of the Job

• The Account Manager is accountable for defending income, securing new income inside ipNX’s present purchasers’ portfolio of in addition to in search of/looking out new purchasers & companies inside the assigned Strategic account sub-portfolio.
• The function ensures a superb client expertise/service supply satisfaction at all occasions and works in collaboration with the account groups to make sure a clean transition of accounts into the enterprise.

Expected Key Results:

• Achieve set income development.
• Deliver a superb client expertise at all occasions, making certain client wants are met or exceeded.
• Work intently with enterprise growth workforce, sharing information, discussing concepts and serving to the workforce to attain targets.
• Ensures compliance with ipNX values, insurance policies and requirements, and ensures compliance will all native statutory necessities.

Educational Qualifications & Functional Skills

• B.Sc in Engineering / Computer Science / Marketing / Sales / associated disciplines
• Understanding communications Network, Experience in a b2b, B2C gross sales atmosphere; constant observe document of success in attaining product effectiveness and buyer expertise targets.
• Demonstrates a excessive stage of organization and high quality of Multitasks effectivity & precedence setting.
• Good Microsoft workplace suite competence, CRM competence, together with Visio
• Exemplary communication abilities – each nose to nose and over the phone. Ability to speak successfully at all ranges of an organization.

Work Experience:

• At least 3 years’ expertise inside the telecoms house; information of the market, competitor conduct and technique, together with associated product dynamics and product administration
• Must reveal interpersonal capabilities

Requirements:

• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality.

Other Requirements:

• Customer Focused
• Action-oriented
• Result Driven
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development.

Interested and certified candidates should:Click here to apply

Job Title: Team Lead, Procurement

Job ID: 59
Location: Lagos
Department: Supply Chain Management
Function: Procurement
Reporting to: Head, Supply Chain Management
Travel Frequency: N/A

Purpose of the Job

• Provide and drive procurement (acquisition of products and companies) actions with a purpose to present efficient help to consumer departments, getting the best worth, high quality and impacting the underside line positively by price discount.

Expected Key Results:

• Procurement Management
• Expediting
• Stakeholders Relationship administration
• Sourcing and tender analysis
• Team growth.

Educational Qualifications & Functional Skills

• Minimum of two.2 / Upper Credit, Bachelor’s Degree in Social and Management Sciences or different associated fields.
• MBA / M.Sc in associated fields (added benefit)
• Certified Professional in Supply Management (added benefit)
• Chartered institute of buying and provide certification (added benefit)
• Knowledge of Contract administration can be an added benefit
• Strong negotiation abilities.
• Conduct employees coaching and establish growth wants.
• Excellent drawback fixing and analytical potential.
• Ability to put in writing insurance policies and procedures
• Knowledge of SUN system application or some other accounting software program.
• Project and time administration.
• Sound judgment and initiative.

Work Experience:

• 4-5 years related expertise.

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learner
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality.

Interested and certified candidates should:Click here to apply

Job Title: Head, Marketing

Job ID: 83
Location: Lagos
Department: Retail Division
Function: Head Marketing
Reporting to: Head, Sales and Marketing
Travel Frequency: Occasionally

Purpose of the Job

• The Head, Marketing can be accountable for driving the implementation of ipNX’s advertising and communications technique.
• This would come with administration of initiatives to boost iPNX’s model consciousness and market share.
• He/she would creatively talk the worth of ipNX’s companies to the shopper and could be accountable for buyer perception, analysis, media shopping for and growth of a powerful workforce.

Expected Key Results

• Develop & Implement a Robust Marketing Strategy
• Lead and Execute Marketing Operations
• Stakeholder Management
• Successful Partnership with Sales for Revenue Growth and Sustainability
• Realignment of Marketing Strategies viz a viz Organisation’s Positioning and Reputation
• Media/PR Communication
• Benchmarking
• Customer Retention

Educational Qualifications & Functional Skills

• A Bachelor’s degree in Sales, Business Administration, Marketing, Public Relations, International Relations, Information Technology, Business Administration or a associated area. (2.2/ Upper Credit Minimum).
• Professional qualification with the Chartered Institute of Marketing or its equal.
• Excellent interpersonal, written and oral communication abilities.
• Has an professional understanding of the advert tech panorama, together with the totally different merchandise and corporations.
• Ability to be Technologically savvy which is critical for today’s enterprise to realize a wider shopper attain.
• Proven track-record of managing a complete advertising price range.
• Ability to construct good working relationships throughout numerous enterprise areas and capabilities and be a workforce participant with a optimistic and versatile angle to work.
• Ability to steer a multi-cultural/multi-country workforce.
• Ability to be a part of and likewise lead a TEAM.
• Strong enterprise acumen and organizational consciousness.
• Must be eager in conducting analysis and data-driven insights, having an in-depth information of the enterprise’s product, strategic, analytical and advertising ideas.
• Must possess interpersonal abilities that may encourage openness and belief each internally and externally.
• Proficiency in Microsoft Office Suites together with Word, Excel, EnergyPoint and so forth that are obligatory for creating each visually and verbally participating reports and displays.
• Good interpersonal, work move administration and communications abilities

Work Experience:

• 8 years’ expertise in Sales/ Marketing perform  or associated area with at least 5 years in a managerial function.
• Extensive advertising expertise throughout all advertising and communications channels and a broad information of marketing campaign planning, execution, company administration & post-event evaluation.
• Experience with digital advertising varieties akin to social media advertising and content material advertising.
• Strong expertise of stakeholder administration.
• Experience in budgeting, forecasting and planning expertise in an operational atmosphere.
• Experience in utilizing information for instance enterprise conclusions.
• Proven observe document of attaining targets and driving gross sales development in a enterprise.
• Prior expertise in product administration.
• Previous expertise efficiently managing Marketing workforce ideally from an analogous trade.
• Strong expertise as a line supervisor and a coach main numerous groups.

Other Requirements:

• Customer Focus
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality

Interested and certified candidates should:Click here to apply

Job Title: NYSC, Pre-service and I.T Internship

Job ID: 18
Location: All Branches
Department: Human Resource, Finance, Wifi and Voice, Network Infrastructure uni, Information Systems & Technology
Reporting to: Supervisor
Function: As relevant to requesting unit
Travel Frequency: Occasional

Introduction of the Job
The ipNX internship program affords college students in tertiary establishments in Nigeria the chance to realize work expertise and offering college students the chance to work straight with inspiring and skilled professionals. The insights and abilities gained by the tip of the programme could be invaluable for future careers to the next class of candidates:

• Students present process the necessary SIWES (Student Industrial Work Experience Scheme) program (INDUSTRIAL TRAINEE).
• Graduates who’ve accomplished their Higher National Diploma packages for Polytechnics, Colleges of Education & Bachelor Degree for college establishments .and are awaiting NYSC deployment (PRE-SERVICE).
• Corp members presently present process their National Youth Service Corps (NYSC).

Purpose of the Job

• To be taught new abilities and add to their information base whereas gaining confidence of their skills.
• To provide the chance to work with somebody who can turn into a mentor for you – not solely within the internship however all through their profession.
• To study a profession area from the within and determine if that is the correct profession area for them.
• To provide the chance to apply communication and teamwork abilities.
• To achieve trade information first hand from the organization and professionals.
• To achieve worthwhile expertise and accomplishments so as to add to their resume.
• To present proof that they’ve initiative, are dependable, and have a way of duty.
• To apply a number of the concepts realized at school and supply a bridge between college and the skilled world.   

Deliverables:

• This part requires the highest 5 accountabilities that function is to ship personal. Written in end result language, this isn’t a list of duties however a grouping of duties to find out outcomes required from the duties.

Expected Key Results (Detailed KPIs)

• Communications
• Dependability
• Initiative
• Job Knowledge
• Use of Technology
• Overall Job Performance

Demonstrate (Key competencies):

• This part requires an outline of the schooling, expertise, and abilities required to do the job at a passable stage. It is just not a listing of the jobholder’s qualification.

Educational Qualifications & Functional Skills

• CGPA ( 2.50 minimal) / BSC(2.2 minimal) / HND(Upper Credit minimal).
• WAEC (Minimum 6 B’s & C’s)

Work Experience:

• Little or no work expertise

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience

Note

• Interested and certified candidates should handle their Cover Letters to “The Human Resource Manager, Human Capital Management, ipNX Nigeria”.
• All Pre-service & I.T Internship cowl letters should state the period of the internship.

Interested and certified candidates should:Click here to apply

Job Title: Solutions & Research Engineer

Job ID: 84
Location: Lagos
Department: Engineering
Function: Solutions & Research
Reporting to: Head, Operations & Maintenance
Travel Frequency: Yes

Purpose of the Job

• To guarantee environment friendly service supply to the shopper and guarantee buyer satisfaction for all new companies and help associated service.

Expected Key Results:

• Corporate/FOS Incident Management; *Corporate Customers: Restore service failures inside 4 hours of its occurrence- Implementation and integration of latest tasks.
• Retail Customers: Restore service failures inside 24 hours of its prevalence.
• Preventive Maintenance: Identify,plan and excute nodes/section that require preventive upkeep on the community.
• Implement an FTTH Monitoring application to enhance MTTR for faults.
• Report Management: Ensure weekly help standing reports are finished and submitted well timed for evaluation.

Educational Qualifications

• BSc in Computer Science / Computer Engineering / IT associated disciplines (2.1/Upper Credit Minimum)
• Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)

Functional Skills:

• Customer centric and stakeholders administration.
• Good LAN/WAN community design and implementation abilities.
• Ability to unravel complicated issues within the shortest accessible time utilizing honed analytical abilities
• Good interpersonal abilities with clients, distributors and members of workforce.
• Design and analytical troubleshooting of LAN, WAN community and Internet-data structure with good information of routing protocols (EIGRP, OSPF, RIP and so forth).
• Good information of set up and configuration of core community gadgets and its related integration to the community (LAN, MAN & WAN).
• Ability to make use of community monitoring/optimization gadgets (software program/{hardware}) to proffer options to community associated drawback and optimize community performance the place obligatory.
• Strong telecommunications, IP design abilities, in depth information of IP Network Troubleshooting.
• Candidate should possess wonderful buyer interface, analytical and presentation abilities and be capable to affect inside and exterior organizations.
• Hardworking and Tenacious.
• Performance pushed.
• Sharp analytical and logical reasoning.
• Work successfully with personal initiative and minimal supervision, and likewise as part of a workforce.

Work Experience:

• At least 3 years expertise inside the telecoms house as a Network/Communications Engineer
• A fingers on expertise with the next is a should: IP Routing, MPLS, QOS, VPN.
• Experience with main inter-departmental negotiations, consensus constructing to succeed in frequent technical options.
• Understanding of the bottom station energy provide (dc and ac) structure and interconnectivity of related energy gadgets/parts.
• Experience with Wireless Point-to-Point and Point-to-Multipoint applied sciences is fascinating
• Good working information of Microsoft Office Suite [including MS Project &Visio]

Other Requirements:

• Customer Focused
• Hardworking and Tenacious
• Action Orientation
• Tech Savvy
• Result Driven
• Excellent Decision Quality
• Attention to Detail
• Problem Solving
• Excellent troubleshooting and evaluation abilities
• Impeccable Customer Service and Support Skills
• Customer Focus
• Self-Development

Interested and certified candidates should:Click here to apply

Job Title: Network Support Engineer

Job ID: 22
Location: Lagos
Department: Enterprise Service Management
Function: Technical Support
Reporting to: Team Lead, Enterprise Service Management,
Work Schedule: Shift
Travel Frequency: Seldom

Purpose of the Job

• Provide first stage off-site technical help for all ipNX companies: Voice, Data connectivity, Internet companies, WiMAX companies and so forth.
• To constantly present a excessive stage of wonderful customer support and help making certain clients satisfaction.  

Expected Key Results (Detailed KPIs):

• Incident Management (First Call Resolution)​​​
• Prompt Response to inbound calls and emails
• Follow up on unresolved criticism / open tickets to closure
• Timely Escalation / suggestions to related models.
• Preparing Technical Reports

Educational Qualifications & Functional Skills

• (B.Sc / B.Eng) in Computer Science / Computer Engineering / Electrical-Electronics Engineering
• CCNA, CCNP (Desired)
• Strong telecommunications, IP design abilities, & in-depth information of IP Network.
• Excellent enterprise communication abilities each verbal and written.

Work Experience:

• Hands-on expertise with the next is a should: IP Routing, MPLS, QOS, VPN.
• Knowledge and expertise with community security (IPSec Firewalls) are fascinating.
• Experience with Wireless Point-to-Point and Point-to-Multipoint applied sciences is fascinating
• Candidate should possess wonderful buyer interface, analytical and presentation abilities and be capable to affect inside and exterior organizations

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning

Interested and certified candidates should:Click here to apply

Job Title: Network Services Engineer

Job ID: 69
Location: Lagos
Department: Retail Division
Function: Network Services
Reporting to: Network Services Lead
Travel Frequency: N / A

Purpose of the Job

• The Network Services Engineer is accountable for pro-actively performing community fulfilment actions throughout all community merchandise.
• Assists in troubleshooting buyer impacting points affected by the fulfilment course of, diagnose issues and troubleshoot inside Data Centre/LAN/WAN/Wireless, or Firewall/Load Balancing/Threat Protection.
• Providing design and implementation in keeping with best practices and requirements and help in deploying and supporting Network companies and Security for purchasers.

Expected Key Results:

• Network Service Monitoring
• Network Service Support Analysis
• Network Service Management
• Customer Service
• Perform Monitoring, Backup and Recovery Procedures
• Stakeholder Management

Educational Qualifications & Functional Skills

• Bachelor’s degree in Computer Science, Computer Engineering, MIS, Electrical Engineering or different technical disciplines (2.2/ Upper Credit Minimum)
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
• Requires robust information of Cisco routers and switches and of firewalls and internet filtering options
• Keen curiosity in rising applied sciences Cloud, SD-WAN
• Good verbal and written communication abilities required for interplay with business-users.
• Strong problem-solving abilities required for technical subject decision.
• Organized and structured work habits
• Strong private time administration to coordinate a number of duties concurrently
• Ability to confidently talk with personnel at all ranges of the organization.
• Extensive technical information deploying and managing community and infrastructure atmosphere
• Well organized, articulate and has numerate abilities
• Knowledge of community {hardware} configuration and administration, together with routers, firewalls, switches and so forth.
• Ability to rapidly be taught, perceive, and work with new rising applied sciences, methodologies and options within the cloud/IT expertise house
• Excellent analytical and quantitative abilities; potential to make use of exhausting information and metrics to again up assumptions and develop enterprise instances
• Have an entrepreneurial spirit
• Pre-Sales & Post-Sales Management
• Demonstrable communication, interpersonal and relationship administration abilities
• Environmental / Industry evaluation
• Documentation and Strategic planning abilities
• Project administration abilities additionally fascinating

Work Experience:

• 5 years plus expertise with Fiber to the Home (FTTH) infrastructure, and expertise in development on new inside and outside plant (OSP/ISP) fiber infrastructure.
• Experience with fundamental configurations of enterprise or provider grade networking gear akin to routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing (DWDM)
• Working information of well being, security, and environmental safety practices and procedures as they apply to frequent development processes
• Experience working inside a Service Provider atmosphere on the core community structure
• Experience working inside a multi-vendor community atmosphere – Cisco and so forth
• Good expertise of incident decision, requests, modifications and problem-solving actions delivered to agreed SLAs in an enterprise organisation
• Extensive expertise interacting with purchasers in each pre- and post-sales capacities
• Experience utilizing information for instance enterprise conclusions
• Experience working in a Service Provider atmosphere and offering technical help to finish buyer options
• Knowledge and understanding of the Nigerian and world Information Technology Industry particularly Telecommunications

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality

Interested and certified candidates should:Click here to apply

Job Title: Head, Data Centre (Engineering)

Job ID: 85
Location: Lagos
Department: Facilities
Function: Infrastructure Data Centre Operations Management (Engineering)
Reporting to: Divisional CEO, Infratsructure Division
Travel Frequency: Occassional

Purpose of the Job

• The publish holder can be accountable for growing and executing ipNX’s Infrastructure Asset Management Plan and making certain that key stakeholders and customers are reassured by robust communication that asset failures are each mitigated and managed in an expeditious method till repairs are accomplished.
• Provide operations and upkeep management by controlling, managing, auditing, supporting day by day Data Centre operations and Network amenities actions that guarantee achievement of highest attainable KPI targets, operational excellence in addition to effectivity in community operations processes and price. Responsible for acquisition, administration and upkeep of Network amenities and bodily/civil infrastructure together with however not restricted to Data facilities and Base Transceiver Station (BTS) websites.

Expected Key Results:

• Install, configure, oversee the event and proactive administration of the Infrastructure Asset Management Strategy & Plan.
• Successfully handle Data Centre structure and Environment.
• Capacity and Property Management.
• Strategic Business Continuity Plan (BCP).
• Stakeholder administration and Disaster Recovery Plan (DCP).
• Timely subject administration of amenities

Educational Qualifications

• University degree in Telecommunications/ Electrical/ Civil Engineering (2.1/Upper Credit Minimum)
• MBA or Master’s degree in engineering, Management, or Technology

Functional Skills:

• Hands-on experience in lots of disparate applied sciences, usually starting from front-end consumer interfaces by to back-end techniques and all factors in between
• 3+ years’ expertise in Telecommunications Operations administration
• 3+ years’ in operation help, installations and commissioning
• Proven expertise of working with a number of suppliers/distributors/ companions
• Advanced information of cellular telecommunications community structure/applied sciences
• Sound understanding of mission administration
• Proficient at report writing, creating and presenting displays
• Strong communicator and capable of clearly articulate complicated points and applied sciences.
• Ability to suggest techniques design and configuration enhancements
• Curious and publicity in new and rising applied sciences
• Negotiation, facilitation and consensus constructing abilities
• Ability to work independently, be self-motivated and deal with a number of priorities
• Capable of supporting a whole lot of techniques each digital and bodily
• Ability to plan, manage and doc complicated system designs
• High consideration to particulars and powerful potential to resolve techniques points
• Good communicator and capable of clearly articulate complicated points and applied sciences
• Advanced information of cellular telecommunications community structure/applied sciences
• Sound understanding of mission administration
• Knowledge of Data Centre administration can be a bonus

Work Experience:

• At least 5years’ expertise in Telecommunications Operations administration
• Minimum of seven+ years’ in operation help, installations and commissioning
• Proven expertise of working with a number of suppliers/distributors/ companions
• Experience of supporting a enterprise contract and/or offering help to knowledgeable perform
• Significant expertise in growing and implementing new FM technique, plans and techniques
• Experience of Safety Management techniques
• Experience in writing Asset Management Strategy, processes, procedures, Business Cases and Strategy Papers
• Strong potential to collaborate with friends and stakeholders round system designs, capability, highway maps and useful resource allocation
• Significance management expertise within the planning and supply of constructing and companies upkeep
• Experience working within the Telecommunications trade with a observe document of technical achievement
• Experience with massive scale infrastructure automation
• Knowledge and understanding of the Nigerian and world Information Technology Industry particularly Telecommunications
• Strong expertise as a line supervisor and a coach main numerous groups

Other Requirements:

• Customer Focused
• Hardworking and Tenacious
• Action Orientation
• Tech Savvy
• Result Driven
• Excellent Decision Quality
• Attention to Detail
• Problem Solving
• Excellent troubleshooting and evaluation abilities
• Impeccable Customer Service and Support Skills
• Customer Focus
• Self-Development

Interested and certified candidates should:Click here to apply

Job Title: Team Lead, Customer Advocacy Center

Job ID: 82
Location: Lagos
Job Type: Full Time
Department: Retail Division
Function: Team Lead, Customer Advocacy Center
Reporting to: Head, Customer Experience & Advocacy
Travel Frequency: Minimal

Purpose of the Job

• To supervise all actions of the Customer Advocacy Centre, to plan, direct and coordinate within the areas of help, incident, change and drawback administration.

Expected Key Results:

• Customer Satisfaction.
• Quality Assurance Monitoring.
• Implement Service Standards.
• Advocate for Customers.
• Service Delivery Performance Measurement.
• Workforce Management.
• Any different duties assigned by supervisor.

Educational Qualifications & Functional Skills

• University Degree in Sciences, Social Sciences acceptable (2.2/Upper Credit)
• Post Graduate degree (MBA, M.Sc., and so forth.) an added benefit.
• Professional Qualification in Customer expertise administration an added benefit.

Work Experience:

• Minimum of 5 years of assorted expertise in customer support with a confirmed document of driving buyer expertise enchancment and growing buyer satisfaction
• Teamwork – candidate will must be a powerful workforce participant, who helps their colleagues and share their abilities.
• Good interpersonal, work move administration and communications abilities.
• Experience in comparable roles inside IT or Hospitality atmosphere, ideally each.  
• Excellent analytical abilities and talent to personal issues by to decision in addition to with the ability to analyse statistical information.
• Ability to reveal a mature understanding of key Business wants.
• Excellent documentation and EnergyPoint presentation abilities.
• Good mission and time administration abilities – Ability to work independently and handle one’s time.
• Verbal and written communication abilities, drawback fixing abilities, consideration to element and interpersonal abilities.
• Knowledge of enterprise and administration rules concerned in strategic planning and useful resource allocation.

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality.

Interested and certified candidates should:Click here to apply

Job Title: Wi-Fi Project Engineer

Job ID: 73
Location: Lagos
Job Type: Full Time
Department: Business Division
Function: Wi-Fi Project Engineer
Reporting to: Service Fulfilment & Support
Travel Frequency: As required

Purpose of the Job

• Reporting to the Team Lead, Wi-Fi, the Wi-Fi Project Engineer is accountable for designing and deploying provider grade and dependable Wi-Fi community infrastructure for enterprise clients in accordance with set SLAs. He/she can be accountable for overseeing the ‘support and maintenance’ of the put in Wi-Fi community infrastructure inside ipNX (Core) in addition to deployments for Enterprise Customers (Access).
• He can be accountable for planning, directing and coordinating all actions required to fulfil and preserve enterprise Wi-Fi Services to clients. These embody: finishing up intensive surveys to initially establish the optimum gear and options for delivering the requested companies, creating the design diagrams, initiating and finishing the procurement course of, finishing up the precise installations as tasks in addition to the upkeep of those installations.
• He is equally tasked with making certain excessive ranges of buyer satisfaction and operational excellence throughout all ranges of engagements with clients – together with throughout surveys, service supply (installations) in addition to throughout help calls/visits.
• In addition to the above, he’s additionally required to supply routine in-house coaching the place required.

Expected Key Results:

• Network Infrastructure& Customer Management
• Reporting
• Asset Management
• People Management
• Training.

Educational Qualifications & Functional Skills

• Education: B.Sc in Computer Science / Computer Engineering / IT associated disciplines (2.2/Upper Credit Minimum)
• Technical: Understanding of Computer Networks and facets of Project Management.
• Cisco Network Certification/PMP is a bonus
• Technical: Practical Experience with  Network Connectivity Installations (Routers & Switches)
• Technical: Practical Knowledge of Wireless Technology and Installations (any of: RF, Radio, Microwave, GSM, LTE or Wi-Fi and Base Stations)
• Technology: Microsoft Office Suite competence [Bonus: Visio, MS Project]
• Language: Fluent English
• Communication: Exemplary Communication Skills [Face to Face and over the telephone]; Ability to speak successfully at all ranges of an organization.

Work Experience:

• At least 1 year expertise inside the telecoms house
• A very good understanding of pc networks in addition to some facets of mission administration (Cisco Certification/ PMP is a bonus)
• A very good grasp of technical installations (wi-fi & wireline), using relevant instruments and willingness to be taught extra
• Good understanding of related wi-fi expertise ({hardware}) and different community connectivity gear together with routers and switches
• Good understanding of Microsoft Office Suite together with MS Project
• Must be comfy with MS Visio for drawing survey and community design diagrams.

Other Requirements:

• Hardworking and Tenacious
• Resilience
• Action orientation
• Tech Savvy
• Result Driven
• Excellent Decision Quality
• Attention to Detail
• Problem Solving
• Analytical
• Ability to work with groups
• Customer Focus
• Self-Development.

Interested and certified candidates should:Click here to apply

Job Title: System Analyst / Developer – OSS / BSS

Job ID: 72
Location: Lagos
Department: Information Systems and Technology
Function: System Analysis and Software Development
Reporting to: Head, Application Development
Location: Lagos
Travel Frequency: Occassional

Purpose of the Job

• Primary duty for the event and help of the OSS / BSS platform and its integration with different techniques and functions.

Expected Key Results:

• Develop and construct software program and functions
• Ensure feasibility and usefulness of tasks
• Reporting

Educational Qualifications

• Minimum of two.1 / Upper Credit Bachelor’s Degree in Computer Science, Computer Engineering, or Computer Information Systems or any associated area or a mixture of associated expertise and schooling.

Functional Skills:

• Strong system integration abilities
• Good understanding of internet application growth utilizing HTTP REST, software program requirements, software program growth life cycle and methodologies
• Knowledge of software program growth course of, high quality management, and influence evaluation
• Demonstrated information in cellular platforms, web applied sciences and consumer interface.

Work Experience:

• Hands-on expertise with Perl programming, Linux, Postgres RDBMS, and Apache internet server required
• Demonstrated expertise growing databasedriven internet functions utilizing PHP, Python, Ruby on Rails, or Java, a plus
• Previous expertise with Telco OSS/BSS software program, akin to Freeside and FreeRadius, a giant benefit
• Experience with software program growth (consumer expertise) utilizing JavaScript together with libraries akin to JQuery, Angular, React, Vue and so forth. XML, CSS3.0 (with dynamic, responsive internet design with cellular gadgets), and different associated UI applied sciences (HTML5, )
• Experience working in a multi-platform (LINUX, Mac-OS and Windows) atmosphere.
• Experience working with model management techniques (Subversion, Git).

Other Requirements:

• Strong workforce participant
• Ability to mentor much less skilled engineers
• Solid drawback solver
• Ability to rapidly be taught and apply new instrument units, expertise and ideas
• Proven potential to prepare, prioritize, and handle a number of tasks successfully, take care of altering priorities, and to fulfill deadlines in a quickly altering, fast-paced atmosphere
• Effective communication and interpersonal abilities to current info and concepts clearly and succinctly and to elucidate varied application software program and {hardware} to finish customers.

Interested and certified candidates should:Click here to apply

Job Title: Operations & Maintenance Lead

Job ID: 91
Location: Lagos
Department: Engineering
Function: Operations & Maintenance
Reporting to:  Head, Engineering
Travel Frequency: Occassional

Purpose of the Job

• Responsible for growing an Operations and Maintenance plan and making certain that the plan is examined, documented and carried out in accordance with accepted procedures and security requirements.
• Direct the performance of deliberate and contingency Operations and Maintenance (O&M) companies to make sure that ipNX’s infrastructure are correctly configured.
• Responsible for threat administration and mitigation, corrective and preventative upkeep of crucial infrastructure, vendor administration and metric reporting.
• Deliver and function companies inside agreed performance requirements and contractual agreements while working inside agreed timescales and budgets.

Expected Key Results:

• Facility and Infrastructure Maintenance
• Ensure environment friendly Operations
• Business Continuity and Disaster Recovery
• Planning and Documentation
• Team Leadership, Coordination and Supervision
• Stakeholder Management and Research

Educational Qualifications

• Bachelor’s degree in Engineering, Computer Science, or an equal (2.2/Upper Credit Minimum)

Functional Skills:

• Ability to confidently talk with personnel at all ranges of the organization.
• Extensive technical information deploying and managing community and infrastructure atmosphere
• Well organized, articulate and has numerate abilities
• Knowledge of community {hardware} configuration and administration, together with routers, firewalls, switches and so forth.
• Demonstrable functionality to type and lead tactical response groups to resolve particular technical points by delivering root-cause remediation and profitable well timed implementation
• An potential to ship leads to extremely complicated, technically difficult conditions the place collaboration throughout a number of groups is required
• Experience of managing operations at scale
• Excellent analytical and quantitative abilities; potential to make use of exhausting information and metrics to again up assumptions and develop enterprise instances
• Have an entrepreneurial spirit
• Knowledge of enterprise and administration rules concerned in strategic planning, useful resource allocation, management method, manufacturing strategies, and coordination of people and assets
• Aptitude in decision-making and problem-solving
• Demonstrable communication, interpersonal and relationship administration abilities at professional stage.
• Demonstrable management and influencing abilities at a senior stage
• Environmental / Industry evaluation
• Documentation and Strategic planning abilities
• Excellent communication abilities
• Project administration abilities additionally fascinating

Work Experience:

• 5-7 years’ related expertise within the IT/Telecommunications area with atleast 4-5 years in FTTH Rollout / Operations
• Fundamental information of community design and structure in addition to low voltage (copper/ fibre) cabling.
• Experience in Vendor Management
• Experience utilizing information for instance enterprise conclusions
• Experience working in a Service Provider atmosphere and offering technical help to finish buyer options
• Experience in creating and delivering community designs and buyer options primarily based on a set of necessities
• Experience working within the Telecommunications trade with a observe document of technical achievement and P&L enchancment
• Knowledge and understanding of the Nigerian and world Information Technology Industry particularly Telecommunications
• Strong expertise as a line supervisor and a coach main numerous groups

Other Requirements:

• Ability to doc and implement processes to extend effectivity, productiveness, reliability and scalability
• Project administration abilities a particular asset
• Strong understanding of the organization’s objectives and targets
• Problem solver
• Ability to work underneath strain
• Customer Focus
• Tech savvy
• Team Work
• Action orientation
• Drive outcomes
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality

Interested and certified candidates should:Click here to apply

Application Deadline thirty first August, 2021.

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