Nokia is a world chief within the applied sciences that join people and issues. With state-of-the-artwork software program, {hardware} and providers for any sort of community, Nokia is uniquely positioned to assist communication service suppliers, governments, and enormous enterprises ship on the promise of 5G, the Cloud and the Internet of Things.

Serving prospects in over 100 international locations, our analysis scientists and engineers proceed to invent and speed up new applied sciences that can more and more remodel the way in which people and issues talk and join.

We are recruiting to fill the place under:

Job Title: NSW – Cluster Business Group Delivery Manager – MTN

Ref No: 20000003Z8
Location: Lagos

General Purpose

  • MTN Cluster Business Group Delivery Manager (Cluster BGDM) owns inside one Cluster the supply course of for all points of Nokia SW Application Service and Care enterprise associated to contracts execution together with HW, SW and Services.
  • Cluster BGDM is accountable for income and revenue according to Nokia MoO for his/her perimeter inside the Cluster and is the reference supervisor in direction of Customer and inner companions for all points associated to supply of BG tasks, together with small scopes from different BGs tightly associated to essential tasks.

Mission

  • Cluster BGDM owns the supply of all the Customer contract execution scope – services – for his/her Cluster
  • Cluster BGDM is accountable for BG P&L for his/her perimeter
  • Cluster BGDM is accountable for E2E planning and administration of economic and operational performance.
  • Cluster BGDM ensures Customer contract execution administration based mostly on PMI/PBM rules in full alignment with Nokia Mode of Operations and relevant BG tips
  • Cluster R BGDM represents Nokia on an task foundation and is the first contact for the assigned scope for planning and execution, useful resource allocation, prioritization and escalation subjects for all the providers and supply course of.
  • Cluster BGDM is accountable for the contract execution performance with respect to monetary and operational (non-monetary) KPIs (e.g. value, timelines, income recognition, venture belongings, and Customer satisfaction) and requisite planning to allow profitable execution.

Key Activity Descriptions:

  • Customer Relationship Management
  • Monitoring & Controlling Customer Contract Execution
  • Risk Management
  • Stakeholder Management
  • Closure and handovers
  • Financial and non-monetary Performance Management
  • Contribution to Service Business/Solution Creation
  • Ensuring Governance in Customer Contract Execution Management Planning

Additional Skills/Qualification

  • Customer Relationship Management
  • Managing monetary and operational (non-monetary) Performance
  • Risk Management
  • Stakeholder Management
  • Leading the Customer Program Management Team
  • Closure and handovers
  • Contribution to Service Business/Solution Creation
  • Customer Contract Execution Management Planning
  • Monitoring and Controlling Customer Contract Execution
  • Change Management

How to Apply
Interested and certified candidates should:
Click here to apply

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