Pinnah Foods Limited (The Ice Cream Factory & Yin Yang Express) is a restaurant chain with 6 shops working within the metropolis of Lagos and we're at present searching for to make use of suitably certified candidates to to affix our vibrant staff within the place under:
Job Title: Restaurant Manager
Summary of Position
- We are a restaurant chain with 6 shops working within the metropolis of Lagos and we're at present searching for to make use of Restaurant Managers to affix our vibrant staff.
- Understand all firm insurance policies, procedures, requirements, specs, pointers and coaching applications and administer immediate, truthful and constant corrective motion for any and all violations of firm insurance policies, guidelines and procedures in step with given pointers.
- Ensure workers compliance with the corporate insurance policies, requirements and procedures.
- Ensure that every one clients really feel welcome and are given responsive, skilled and courteous service at all occasions.
- Ensure that the corporate’s mission and values are understood, embraced and complied with by all workers.
- Responsible for the induction, coaching, improvement and training of all staff members in accordance with the laid down requirements and coaching schedule
- Responsible for general enterprise efficiency of the restaurant by way of environment friendly operations, efficient value controls, scheduling labour, stock and revenue administration
- Ensures compliance to HACCP and Health and security requirements
- Responsible for making certain that every one tools, home equipment and fittings are stored clear and in wonderful working situation by way of common private inspection.
- Responsible for the upkeep of apparatus, becoming and services and ensures immediate restore within the occasion of any fault or breakdown.
- Responsible for planning and organising native retailer advertising actions.
- Achieve firm aims in gross sales targets, meals prices, service, high quality, appearance of restaurant and sanitation and cleanliness by way of steady coaching of workers and making a constructive, productive working atmosphere.
- Arranging and organizing the rota, tasks for all workers by anticipated enterprise exercise and planning ample cowl for absence to make sure the sleek operating of enterprise operations.
- Adequate planning and co-ordination of staff members to make sure and that every one orders are accomplished in a well timed method to fulfill our “customer waiting time standards”.
- Ensure that ALL stock obtained and remaining product meet the required QUALITY requirements.
- Ensure that every one meals and merchandise are persistently served based on the restaurant’s portioning and serving requirements.
- Responsible for minimizing wastage by making certain the environment friendly use of sources (e.g. packaging, stationery, disposables, and so on).
- Responsible for making certain that every one required data (gross sales, stock, meals value, inventory, wastage and so on) are correctly up to date each day or as and when required.
- Providing day by day and weekly gross sales, meals value and different administration reports to Management.
- Responsible for dealing with and resolving buyer complaints
Qualifications & Requirements
- Possess at the minimal HND certificates or equal (college degree most popular)
- Strong written and oral communication abilities.
- Proven management abilities.
- At least 2 years managerial/supervisory expertise in a restaurant or retail atmosphere (ideally a worldwide model).
- Proficient in MS Office.
- Strong planning and organisational abilities.
- Energy and stamina.
Job Title: Marketing & Content Specialist
- We are in search of a artistic Marketing & Content Specialist to take full accountability of our advertising methods and campaigns throughout all channels – offline, social media, blogs and lead era.
- Your tasks embody monitoring and analyzing the efficiency of promoting campaigns, managing the advertising finances and making certain that every one advertising materials is in step with our model identification. You ought to have hands-on expertise with net analytics instruments and be capable to flip artistic concepts into efficient promoting initiatives (each on-line & offline). It can be important to be up-to-date with new applied sciences and advertising tendencies.
- You may also be liable for creating authentic textual content and video content material, managing social media posts, develop partaking content material to draw/retain clients and responding to followers. You ought to have wonderful communication abilities and be capable to categorical our firm’s views creatively.
- You ought to be capable to oversee all advertising initiatives with the goal of constructing and sustaining a robust and constant model by way of a variety of on-line and offline advertising channels with the final word aim of enhancing enterprise efficiency.
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- Develop and execute concepts for artistic advertising campaigns aimed at growing gross sales and driving enterprise efficiency
- Translate model components into plans and go-to-market methods
- Develop, plan and execute all advertising actions, together with search engine optimization/SEM, advertising database, e-mail, social media and show promoting campaigns.
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- Manage and monitor the advertising finances effectively on a quarterly foundation and allocate funds correctly to make sure worth for cash and ROI.
- Design and implement advertising technique to align with enterprise objectives, making certain model consistency
- Oversee and monitor all advertising and promoting actions
- Suggest and implement new initiatives to develop model consciousness, like promotions and competitions
- Manage content material distribution to varied channels (on-line and offline) social media platforms to extend net visitors and drive foot visitors to all our shops
- Oversee and handle all social media accounts
- Maintain and construct our social media presence throughout all digital channels
- Communicate with followers, reply to queries in a well timed method and monitor buyer evaluations
- Generate, edit, publish and share partaking content material (e.g. authentic textual content, photographs, movies and information)
- Measuring and reporting on the efficiency of all advertising campaigns and assess towards firm objectives (KPIs) to make sure profitability
- Utilize robust analytical means to guage end-to-end buyer expertise throughout a number of advertising channels and buyer contact factors
- Build and develop strategic relationships and partnerships with key business gamers, businesses and vendor companions
- Responsible for liaising with and offering path to graphics designer to develop partaking and artistic content material in step with the corporate’s model technique
- Analyze net visitors metrics
- Oversee and approve all advertising/promotional materials, from on-line graphics to arduous copy fliers/banners, making certain model consistency
- Analyze client behaviour and modify promoting and advertising campaigns accordingly
- Receive buyer suggestions and generate concepts to extend buyer engagement.
- Thorough understanding of selling components (together with conventional and digital advertising) and market analysis strategies
- Demonstrable expertise in managing search engine optimization/SEM, advertising database, e-mail, social media and show promoting campaigns
- Highly artistic with expertise in figuring out goal audiences and devising advertising campaigns that interact, inform and inspire
- Strong industrial consciousness with the power to suppose strategically and analytically
- Proven working expertise in content material administration & digital advertising
- Strong undertaking administration abilities and a spotlight to element
- Experience in organising and optimizing Google Adwords and social media advertising campaigns
- Ability to ship artistic content material (textual content, picture and video)
- Self pushed particular person with confirmed means to work with minimal supervision
- Excellent verbal and written communication abilities
- BA/Bsc degree in Marketing or related subject (fascinating)
- Vibrant and outgoing character
- An avid meals lover with a real love for desserts
How to Apply
Interested and certified candidates ought to send their Applications to: [email protected] utilizing the Job Title as topic of the e-mail.
Note: Only shortlisted candidates might be contacted.
Application Deadline: 4th November, 2019.
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