Netcom has been Nigeria’s main Internet Service Provider since 2004, staying forward of the competitors with innovative platforms in VSAT, WIMAX, Radio, and Fiber expertise. Now, a pioneer in Business Transformation Solutions, we empower organizations to guide their market house by protecting tempo with the fast adjustments in IT improvements, guaranteeing relevance to particular enterprise initiatives required to maximise income technology.
We are recruiting to fill the place under:
Deadline Date: 21st March, 2019
Specialization: Accounting / Audit / Finance
Job Position: Account Manager
Job Location: Victoria Island, Lagos
Department: Business Development
Reports to: Head Business Development
Objective & Summary
Reporting to the Head, Business Development this position is liable for producing leads, initiating and creating consumer relationships.
Key Duties & Responsibilities
Service current accounts, obtains orders, and establishes new accounts by planning and organizing day by day work schedule to name on current or potential purchasers.
Manage relationship with all purchasers and preserve Zero churn at all time
Meet and exceed month-to-month, quarterly and annual set goal
Liaise with enterprise analyst, administration workforce and account executives to collaborate and win offers
Periodically conduct the Know Your Customer train to maintain updated with adjustments and actions together with your purchasers.
Research and Reports:
Keep administration knowledgeable by submitting exercise outcomes and experiences, reminiscent of day by day name experiences, weekly work plans, month-to-month and annual exercise experiences.
Monitor competitors by gathering present market data on pricing, merchandise, new merchandise, supply schedules, merchandising strategies, and so on.
Recommend adjustments in merchandise, service, and coverage by evaluating outcomes and aggressive developments.
Internal Relationship Management – liaise & collaborate with:
Finance – on the work stream of Service Activation Requests – new offers, upgrades, demos, downgrades, modifications, change administration, and so on.
Billing -to negotiate pricing inside permitted margin
Day to day operational enterprise options interface between departments
Legal – to make sure the points of contract, signing, service contracts, revisions are achieved.
Ensure SLA’s are all adhered to and all documentations are updated.
Education and/or Professional Qualifications
Graduate degree qualification important.
Accreditation to skilled our bodies
Desirable Skills / Knowledge:
General data of ICT options
Knowledge of Nigerian Telecoms Market
Strong administrative abilities
Good understanding of Microsoft working methods.
Able to make use of correctly MS Word, Excel and Power-point
Essential Skills / Knowledge:
Experience with each Microsoft working system and Apple working system
Strong verbal and written communication.
Good presentation abilities for enterprise experiences.
Ability to prepare and conduct purposeful Departmental/ Unit conferences
Ability to develop and preserve enterprise relationships with inside and exterior stakeholders.
The very best candidate ought to haven’t lower than 5 years’ expertise ideally promoting expertise options
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