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Home Banking Job Vacancies in Nigeria Nationwide Vacancies for Graduate Customer Care Officers in a Reputable Commercial Bank

Nationwide Vacancies for Graduate Customer Care Officers in a Reputable Commercial Bank

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Nationwide Vacancies for Graduate Customer Care Officers in a Reputable Commercial Bank

Nationwide Vacancies for in a Reputable .


 

Inguest Global Partners Limited – Our client, a respected is trying to recruit suitably certified candidates to fill the place under:

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Job Title: Customer Care Officer

Job Location: Nationwide

Job Description

  • Our client is a respected Commercial Bank, in search of to urgently rent Customer Care Officers to be deployed nationwide.
  • They will assist clients with complaints and questions, give clients details about services and products, take orders, and course of returns.

Job Functions

  • Deliver immediate {and professional} options for buyer inquiries through cellphone, electronic mail, on-line chat and many others.
  • Maintain documentation of buyer inquiries and responses for future reference.
  • Direct or route buyer calls to applicable personnel for help.
  • Identify and implement new course of plan to enhance buyer help service.
  • Manage giant quantity of buyer calls in pleasant and courteous method.
  • Provide excellent and distinctive customer support.
  • Greet and handle clients in a pleasant and respectful means.
  • Handle dissatisfied clients in a well mannered {and professional} trend.
  • Track and follow-up all buyer requests in a well timed method.
  • Maintain broad information of all firm merchandise, providers and promotions.

Requirements
Experience, Qualification and Required Skills:

  • Minimum of HND/BSc degree from a respected establishment
  • Must have accomplished NYSC
  • Candidate have to be very sensible
  • Excellent communication abilities (each written & oral)
  • Good interpersonal abilities
  • Professional, in a position to preserve confidentiality and moral habits
  • Minimum of 1 year of related expertise
  • Not greater than 28 years

Salary

  • Attractive

Other Benefits:

  • HMO, Pension, thirteenth Month and Annual Leave Allowance.

How to Apply
Interested and certified candidates should send their up to date CV to: jobs@igpl.com.ng utilizing “Customer Care Officer” as the topic of the e-mail

Application Deadline  thirtieth September, 2020.

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Nationwide Vacancies for Graduate Customer Care Officers in a Reputable Commercial Bank

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