MTN Nigeria Outage :, Apologises To Customers

MTN Nigeria compensates subscribers for outages

MTN has issued an apology to its Nigerian customers after outages were reported in many parts of the country on Saturday.

Calls and data services were disrupted as a result of the outage.

Read Also: MTN Nigeria Network Crashes, over 77 million people stranded

“No single network in my MTN and that’s where I have data,” a user, Morris Favour, wrote on Facebook. “I’m using my Airtel and enjoying free mode in peace.”

Another user bemoaned,  ”  , This is terrible; in fact, I had switched and turned off my phone countless times.”

“Some of our customers are having difficulty connecting to the network today,” the telco firm said on its Facebook page. We’re looking into it and apologise for any inconvenience this has caused.

began in the afternoon, just days after the social media behemoth, Facebook, experienced a global outage that disrupted online activities.

MTN, a South African company, is the largest telecoms provider in Nigeria, the company’s largest market.

MTN had 280 million subscribers as of December 2020, making it the eighth largest mobile network operator in the world and the largest in Africa.

It operates in over 20 countries and generates one-third of its revenue in Nigeria, where it has a 35 per cent market share.

What caused MTN Nigeria Outage? 

At the time of this report, the actual cause of the problem was not disclosed


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