MTN Nigeria – The chief in telecommunications in Nigeria, and part of a various group in Africa and the Middle East, our model is immediately recognisable. It is thru our compelling model that we’re capable of appeal to the correct abilities who we fastidiously nurture by repeatedly enhancing our employment choices even past reward and recognition.

We are recruiting to fill the vacant place under:

Job Title: Sales Representative – Mobile Financial Services (North Central Region)
Locations:
Bauchi, FCT, Kaduna, Gombe, Kogi, Nasarawa, Niger & Plateau

Job Description

  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Provide Informal coaching in retailers on merchandise, companies and promotions being run referring to monetary companies  and  perform on the spot coaching/teaching of all visited shops in territory ( 100% of all visited shops in name cycle)
  • Manage occasions and promos, generate sub-dealer particular promo specification and carry out post-promo analysis
  • Provide weekly/month-to-month gross sales exercise report, market intelligence report and preliminary report back to Field Service Engineers on state of community in territory
  • Monitor and report again on community high quality and different gross sales impacting indices in territory lined
  • Ensure name cycle time of 8-10 go to a day per territory or as enterprise requires
  • Identify, classify and help all gamers in channels of distribution and guarantee  weekly / month-to-month database replace
  • Ensure availability of monetary companies  product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure info from Team lead, Sales & Trade Development on Financial Services associate  and Retail Agent product distribution is confirmed and related sellers adopted up and supply weekly / month-to-month report
  • Oversee market activation/storm for monetary companies  inside your territory
  • Oversee actions of recruitment companies for acquisition of shoppers for monetary companies
  • Ensure recruitment companies allocate the suitable variety of canvassers as assigned throughout the territory
  • Oversee actions of canvassers for buyer acquisition and guarantee there are sufficient boots on the bottom for buyer acquisition
  • Establish constant channel requirements together with branding as per channel advice.
  • Increase model consciousness – Signage, POS distribution and goal 65% visibility within the channel of distribution (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Manage inventory in channel and supply applicable studies as follows;
  • Direct shops with inventory challenges to recognized Financial Services  Partners to make sure there isn’t any inventory out inside assigned territories
  • Manage liquidity of at agent outlet to make sure there are ample float ( Physical money and E-money)
  • Ensure QoS at agent and service provider shops
  • Obtain and report information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) and report weekly / month-to-month.
  • Provide coaching on web site to Increase product data
  • Ensure product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure information from Team Lead on Financial Partners  product distribution is confirmed and related brokers adopted up and supply weekly / month-to-month report
  • Ensure all visited shops give information on the place, when, worth and so forth. of merchandise and supply weekly report
  • Query all merchandise in channel older than 30 days from date of buy and make report back to the enterprise on all such inventory weekly
  • Target 65% house inside every outlet (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Ensure 100% POS Distribution to all channels of distribution inside 14 days of release
  • Ensure 100% substitute of expired, broken or out of date supplies inside territory and 100% removing of out of date supplies and messages
  • Obtain information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) – Record and report weekly / month-to-month.
  • Confirm  that  retail brokers  and vendor branches are contacted and inventory receipt / motion verified  – Produce weekly report
  • Ensure areas in your territory with out ample TP or sub vendor presence is stuffed by encouraging TP or sub sellers to maneuver into space.
  • Build relationship between decrease and higher ranges (i.e. between Authorize distributors and sub sellers), Support Trade companions and Sub sellers and hyperlink subs, retailers and so forth to Trade Partners and assist nurture the connection
  • Resolve all points/queries almost about activations, merchandise and promotions
  • Ensure collaboration between sub subs, retailers and so forth to TPs and assist nurture the connection and improve RRP
  • Gather market info and supply suggestions to administration
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition:

  • Tool of commerce automobile offered
  • May be required to work prolonged hours / weekends
  • Work is carried out principally within the subject
  • A sound drivers license (Extensive native journey)
  • Normal MTNN working situations

Experience & Training
Education:

  • First degree  Preferably social sciences
  • Fluent in English

Experience:

  • 1-3years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium  group
  • Sales & Marketing expertise in a fast paced shopper items surroundings

Minimum Qualification

  • BA, BArch, BEd, BEng, BSc, BTech or HND

Job Title: Sales Representative – Mobile Financial Services (North East Region)
Locations:
Adamawa, Borno, Taraba, Yobe

Job Description

  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Provide Informal coaching in retailers on merchandise, companies and promotions being run referring to monetary companies  and  perform on the spot coaching/teaching of all visited shops in territory ( 100% of all visited shops in name cycle)
  • Manage occasions and promos, generate sub-dealer particular promo specification and carry out post-promo analysis
  • Provide weekly/month-to-month gross sales exercise report, market intelligence report and preliminary report back to Field Service Engineers on state of community in territory
  • Monitor and report again on community high quality and different gross sales impacting indices in territory lined
  • Ensure name cycle time of 8-10 go to a day per territory or as enterprise requires
  • Identify, classify and help all gamers in channels of distribution and guarantee  weekly / month-to-month database replace
  • Ensure availability of monetary companies  product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure info from Team lead, Sales & Trade Development on Financial Services associate  and Retail Agent product distribution is confirmed and related sellers adopted up and supply weekly / month-to-month report
  • Oversee market activation/storm for monetary companies  inside your territory
  • Oversee actions of recruitment companies for acquisition of shoppers for monetary companies
  • Ensure recruitment companies allocate the suitable variety of canvassers as assigned throughout the territory
  • Oversee actions of canvassers for buyer acquisition and guarantee there are sufficient boots on the bottom for buyer acquisition
  • Establish constant channel requirements together with branding as per channel advice.
  • Increase model consciousness – Signage, POS distribution and goal 65% visibility within the channel of distribution (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Manage inventory in channel and supply applicable studies as follows;
  • Direct shops with inventory challenges to recognized Financial Services  Partners to make sure there isn’t any inventory out inside assigned territories
  • Manage liquidity of at agent outlet to make sure there are ample float ( Physical money and E-money)
  • Ensure QoS at agent and service provider shops
  • Obtain and report information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) and report weekly / month-to-month.
  • Provide coaching on web site to Increase product data
  • Ensure product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure information from Team Lead on Financial Partners  product distribution is confirmed and related brokers adopted up and supply weekly / month-to-month report
  • Ensure all visited shops give information on the place, when, worth and so forth. of merchandise and supply weekly report
  • Query all merchandise in channel older than 30 days from date of buy and make report back to the enterprise on all such inventory weekly
  • Target 65% house inside every outlet (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Ensure 100% POS Distribution to all channels of distribution inside 14 days of release
  • Ensure 100% substitute of expired, broken or out of date supplies inside territory and 100% removing of out of date supplies and messages
  • Obtain information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) – Record and report weekly / month-to-month.
  • Confirm  that  retail brokers  and vendor branches are contacted and inventory receipt / motion verified  – Produce weekly report
  • Ensure areas in your territory with out ample TP or sub vendor presence is stuffed by encouraging TP or sub sellers to maneuver into space.
  • Build relationship between decrease and higher ranges (i.e. between Authorize distributors and sub sellers), Support Trade companions and Sub sellers and hyperlink subs, retailers and so forth to Trade Partners and assist nurture the connection
  • Resolve all points/queries almost about activations, merchandise and promotions
  • Ensure collaboration between sub subs, retailers and so forth to TPs and assist nurture the connection and improve RRP
  • Gather market info and supply suggestions to administration
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition:

  • Tool of commerce automobile offered
  • May be required to work prolonged hours / weekends
  • Work is carried out principally within the subject
  • A sound drivers license (Extensive native journey)
  • Normal MTNN working situations

Experience & Training
Education:

  • First degree  Preferably social sciences
  • Fluent in English

Experience:

  • 1-3years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium  group
  • Sales & Marketing expertise in a fast paced shopper items surroundings

Minimum Qualification

  • BA, BArch, BEd, BEng, BTech or HND

Job Title: Team Lead, Sales & Trade Development (Mobile Financial Services) – Lagos South West
Location:
Lagos

Job Description

  • To promote Financial Services and ship on month-to-month gross sales goal and different expectations as required by Financial Services enterprise.
  • To lead and handle a crew of Sales Representatives, Mobilize Consultants, Field Support Agents, and ,
  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Ensure improve in gross sales/activations and product penetration by guaranteeing model visibility inside territory.
  • Review channel operations and inventory ranges and guarantee correct inventory administration in channel in an effort to meet buyer calls for.
  • Coach and practice direct studies to make sure understanding of the goals and targets of the division, consciousness of set targets/necessities and improve product data, in addition to determine developmental alternatives for crew members.
  • Review efficiency of particular person crew members and full value determinations in accordance with the worker efficiency appraisal procedures and time schedules.
  • Oversee and coordinate all technical actions, the actions of direct studies and guarantee all transaction and administrative documentation is recorded and out there for enterprise use.
  • Ensure buyer acquisition KPI are met for monetary companies
  • Build and keep relationships with brokers and monetary service companions, take part in organizing channel distributor boards and occasions to reinforce enterprise relationship.
  • Manage relationship with banks and each different monetary companies stakeholders inside assigned territory.
  • Provide procedural and coverage steering to direct studies and different operational workers and talk service requirements to direct report to make sure that targets are achieved.
  • Work with different items /departments together with Marketing to rearrange promotions and native occasions that improve the presence and visibility of all merchandise throughout the goal market.
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.
  • Drive Knowledge Management and Best Practice Sharing inside personal Unit/Department/Division/Enterprise-wide as required.

Job Condition

  • Normal MTNN working situations
  • May be required to work prolonged hours/weekends
  • Tool of commerce automobile offered
  • Work is carried out principally within the subject
  • Open plan workplace

Experience & Training
Education:

  • A primary degree (B.Sc or HND) in any Social Science degree or associated course
  • Fluent in English

Experience:

  • 3-7 years’ work expertise in gross sales roles inside Financial Services, FMCG & Telcos with expertise in supervising others
  • Experience working in a medium  group
  • Experience utilizing knowledge mining instruments

Minimum qualification:

  • BA, BEd, BSc, BTech or HND

Job Title: Sales Representative – Mobile Financial Services (Eastern Region)
Locations:
Abia, Anambra, Benue, Ebonyi, Imo, Enugu

Job Description

  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Provide Informal coaching in retailers on merchandise, companies and promotions being run referring to monetary companies  and  perform on the spot coaching/teaching of all visited shops in territory ( 100% of all visited shops in name cycle)
  • Manage occasions and promos, generate sub-dealer particular promo specification and carry out post-promo analysis
  • Provide weekly/month-to-month gross sales exercise report, market intelligence report and preliminary report back to Field Service Engineers on state of community in territory
  • Monitor and report again on community high quality and different gross sales impacting indices in territory lined
  • Ensure name cycle time of 8-10 go to a day per territory or as enterprise requires
  • Identify, classify and help all gamers in channels of distribution and guarantee  weekly / month-to-month database replace
  • Ensure availability of monetary companies  product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure info from Team lead, Sales & Trade Development on Financial Services associate  and Retail Agent product distribution is confirmed and related sellers adopted up and supply weekly / month-to-month report
  • Oversee market activation/storm for monetary companies  inside your territory
  • Oversee actions of recruitment companies for acquisition of shoppers for monetary companies
  • Ensure recruitment companies allocate the suitable variety of canvassers as assigned throughout the territory
  • Oversee actions of canvassers for buyer acquisition and guarantee there are sufficient boots on the bottom for buyer acquisition
  • Establish constant channel requirements together with branding as per channel advice.
  • Increase model consciousness – Signage, POS distribution and goal 65% visibility within the channel of distribution (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Manage inventory in channel and supply applicable studies as follows;
  • Direct shops with inventory challenges to recognized Financial Services  Partners to make sure there isn’t any inventory out inside assigned territories
  • Manage liquidity of at agent outlet to make sure there are ample float ( Physical money and E-money)
  • Ensure QoS at agent and service provider shops
  • Obtain and report information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) and report weekly / month-to-month.
  • Provide coaching on web site to Increase product data
  • Ensure product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure information from Team Lead on Financial Partners  product distribution is confirmed and related brokers adopted up and supply weekly / month-to-month report
  • Ensure all visited shops give information on the place, when, worth and so forth. of merchandise and supply weekly report
  • Query all merchandise in channel older than 30 days from date of buy and make report back to the enterprise on all such inventory weekly
  • Target 65% house inside every outlet (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Ensure 100% POS Distribution to all channels of distribution inside 14 days of release
  • Ensure 100% substitute of expired, broken or out of date supplies inside territory and 100% removing of out of date supplies and messages
  • Obtain information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) – Record and report weekly / month-to-month.
  • Confirm  that  retail brokers  and vendor branches are contacted and inventory receipt / motion verified  – Produce weekly report
  • Ensure areas in your territory with out ample TP or sub vendor presence is stuffed by encouraging TP or sub sellers to maneuver into space.
  • Build relationship between decrease and higher ranges (i.e. between Authorize distributors and sub sellers), Support Trade companions and Sub sellers and hyperlink subs, retailers and so forth to Trade Partners and assist nurture the connection
  • Resolve all points/queries almost about activations, merchandise and promotions
  • Ensure collaboration between sub subs, retailers and so forth to TPs and assist nurture the connection and improve RRP
  • Gather market info and supply suggestions to administration
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition:

  • Tool of commerce automobile offered
  • May be required to work prolonged hours / weekends
  • Work is carried out principally within the subject
  • A sound drivers license (Extensive native journey)
  • Normal MTNN working situations

Experience & Training
Education:

  • First degree  Preferably social sciences
  • Fluent in English

Experience:

  • 1-3years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium  group
  • Sales & Marketing expertise in a fast paced shopper items surroundings

Minimum Qualification

  • BA, BArch, BEd, BEng, BSc, BTech or HND

Job Title: Team Lead, Sales & Trade Development (Mobile Financial Services) – Northern Region
Location:
Abuja

Job Description

  • To promote Financial Services and ship on month-to-month gross sales goal and different expectations as required by Financial Services enterprise.
  • To lead and handle a crew of Sales Representatives, Mobilize Consultants, Field Support Agents, and ,
  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Ensure improve in gross sales/activations and product penetration by guaranteeing model visibility inside territory.
  • Review channel operations and inventory ranges and guarantee correct inventory administration in channel in an effort to meet buyer calls for.
  • Coach and practice direct studies to make sure understanding of the goals and targets of the division, consciousness of set targets/necessities and improve product data, in addition to determine developmental alternatives for crew members.
  • Review efficiency of particular person crew members and full value determinations in accordance with the worker efficiency appraisal procedures and time schedules.
  • Oversee and coordinate all technical actions, the actions of direct studies and guarantee all transaction and administrative documentation is recorded and out there for enterprise use.
  • Ensure buyer acquisition KPI are met for monetary companies
  • Build and keep relationships with brokers and monetary service companions, take part in organizing channel distributor boards and occasions to reinforce enterprise relationship.
  • Manage relationship with banks and each different monetary companies stakeholders inside assigned territory.
  • Provide procedural and coverage steering to direct studies and different operational workers and talk service requirements to direct report to make sure that targets are achieved.
  • Work with different items /departments together with Marketing to rearrange promotions and native occasions that improve the presence and visibility of all merchandise throughout the goal market.
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.
  • Drive Knowledge Management and Best Practice Sharing inside personal Unit/Department/Division/Enterprise-wide as required.

Job Condition

  • Normal MTNN working situations
  • May be required to work prolonged hours/weekends
  • Tool of commerce automobile offered
  • Work is carried out principally within the subject
  • Open plan workplace

Experience & Training
Education:

  • A primary degree (B.Sc or HND) in any Social Science degree or associated course
  • Fluent in English

Experience:

  • 3-7 years’ work expertise in gross sales roles inside Financial Services, FMCG & Telcos with expertise in supervising others
  • Experience working in a medium  group
  • Experience utilizing knowledge mining instruments

Minimum qualification:

  • BA, BEd, BSc, BTech or HND

Job Title: Team Lead, Sales & Trade Development (Mobile Financial Services) – Eastern Region
Location:
Rivers

Job Descriptions

  • To promote Financial Services and ship on month-to-month gross sales goal and different expectations as required by Financial Services enterprise.
  • To lead and handle a crew of Sales Representatives, Mobilize Consultants, Field Support Agents
  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Ensure improve in gross sales/activations and product penetration by guaranteeing model visibility inside territory.
  • Review channel operations and inventory ranges and guarantee correct inventory administration in channel in an effort to meet buyer calls for.
  • Coach and practice direct studies to make sure understanding of the goals and targets of the division, consciousness of set targets/necessities and improve product data, in addition to determine developmental alternatives for crew members.
  • Review efficiency of particular person crew members and full value determinations in accordance with the worker efficiency appraisal procedures and time schedules.
  • Oversee and coordinate all technical actions, the actions of direct studies and guarantee all transaction and administrative documentation is recorded and out there for enterprise use.
  • Ensure buyer acquisition KPI are met for monetary companies
  • Build and keep relationships with brokers and monetary service companions, take part in organizing channel distributor boards and occasions to reinforce enterprise relationship.
  • Manage relationship with banks and each different monetary companies stakeholders inside assigned territory.
  • Provide procedural and coverage steering to direct studies and different operational workers and talk service requirements to direct report to make sure that targets are achieved.
  • Work with different items /departments together with Marketing to rearrange promotions and native occasions that improve the presence and visibility of all merchandise throughout the goal market.
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.
  • Drive Knowledge Management and Best Practice Sharing inside personal Unit/Department/Division/Enterprise-wide as required.

Job Condition

  • Normal MTNN working situations
  • May be required to work prolonged hours/weekends
  • Tool of commerce automobile offered
  • Work is carried out principally within the subject
  • Open plan workplace

Experience & Training
Education:

  • A primary degree (B.Sc or HND) in any Social Science degree or associated course
  • Fluent in English

Experience:

  • 3-7 years’ work expertise in gross sales roles inside Financial Services, FMCG & Telcos with expertise in supervising others
  • Experience working in a medium  group
  • Experience utilizing knowledge mining instruments

Minimum Qualification

  • BA, BEd, BSc, BTech or HND

Job Title: Coordinator – Business Relationship (Supervisory)
Location:
Lagos

Job Description

  • Translate Strategic, Tactical and Operational goals of MTNN enterprise items to Service Level Agreements/IS deliverables
  • Understand the altering enterprise wants and decide ranges of IT Service required to help the enterprise
  • Maintain IS Service Catalogue, drive IS Service Improvement initiatives, collate and confirm Service Level necessities and facilitate the monitoring and reporting of IS Service Levels achievements
  • Disseminate info and liaise with different service Management areas to drive service supply
  • Gather enterprise necessities and translate to IS deliverables primarily based on MTNN marketing strategy.
  • Negotiate and agree on SLAs with the enterprise unit and OLA with different supporting enterprise items
  • Drive the implementation of vendor contracts to help IS goals and validate adoption of IS service choices
  • Facilitate conferences with numerous IS items to debate and resolve escalated or recognized prospects points
  • Manage and report on vendor efficiency
  • Develop and handle IT enterprise relationship with different divisions of the enterprise to enhance satisfaction
  • Manage the escalation of buyer points and buyer satisfaction survey
  • Initiate and keep enterprise engagement processes and buyer engagement boards
  • Ensure worth is created by way of efficient stakeholder administration
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition

  • Open workplace plan
  • General working situations
  • Will be required to work additional hours when mandatory

Experience & Training
Education:

  • First degree in Computer Science or an IT equal degree
  • Foundation Certificate in ITIL – IT Service Management
  • Practitioner in ITIL Service Level Management can be an added benefit

Experience:

  • 3-7 years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium group
  • Experience in  IT Service help and Delivery Experience
  • Experience in  Service Level Management Experience
  • Customer Management expertise – skill to handle buyer’s expectations
  • Relationship Management expertise
  • Project administration Experience
  • Experience coping with change administration points
  • Experience working with a spread of Service suppliers
  • Understanding of Service supply and repair help surroundings
  • Demonstrate productiveness, initiative, professionalism, customer support perspective, consideration to element and high quality, skill to multitask, crew focus, robust interpersonal expertise, robust verbal and written communication expertise.
  • Strong enterprise data and operational administration expertise
  • Deep understanding and expertise with IS technical techniques together with functions, servers, networking elements, backups, catastrophe restoration, as applicable.
  • Excellent shopper service expertise
  • Effective problem-solving and negotiating expertise
  • Demonstrates competency in stakeholder administration, change administration, and influencing with out authority

Training:

  • ITIL Foundation Certificate, Practitioner in Service Strategy can be an added benefit
  • Good interpersonal expertise for written, oral and head to head communications
  • Training in IT help
  • Solid understanding and technical experience in a broad vary software and technical structure elements (functions/OS, database, community)
  • Project Management methodologies
  • Strong analytical, problem-solving, and conceptual expertise

Minimum qualification

  • BEng, BSc, BTech or HND.

Job Title: Analyst, Information Management (Supervisory)
Location:
Lagos
Employment standing: Permanent
Department: Applications: Information Management

Job Description

  • Responsible for supporting and creating the present Information Management functions and initiatives.
  • Responsible for the investigation and evaluation of person issues and software bugs and subsequent downside decision and technical testing.
  • Review future enterprise wants for Information Management techniques and determine key necessities and integration wants of appropriate functions, figuring out trade-offs between competing techniques.
  • Analyse organisational wants and determine enterprise necessities and design associated functions, in addition to help enterprise analysts to outline person info and reporting necessities.
  • Lead workers within the Information Management crew and lead in finishing up technical duties together with ETL, knowledge modeling, back-end growth and person entry programming.
  • Provide day-to-day administration oversight for the Information Management companies to make sure incidents and repair requests and escalations are handled in a well timed trend.
  • Monitor and keep the efficiency of Information Management techniques throughout the enterprise and implement enhancements to associated techniques, processes and operations.
  • Lead crew in supporting operations/evaluation and make sure that operational supply of system outputs are met in step with OLAs and SLAs.
  • Producing related technical documentation and specs
  • Integration of massive knowledge options with present reporting and analytical options.
  • Liaise with software distributors and guarantee SLAs are met by way of in depth evaluation/negotiation of SLA agreements.
  • Liaise with distributors to ship help and options and supply suggestions on Information Management service enhancements, software options and enhancements.
  • Develop and implement large knowledge fashions and options.
  • job situation     Normal MTNN working situations
  • May be required to work prolonged hours
  • Normal MTNN open workplace planning
  • Work inside a multicultural, numerous and dynamic start-up surroundings.
  • Projects and constraints would require extra time and weekend work

Experience & Training
Education:

  •  B.Sc in Computer Science or associated subject from a good establishment

Experience:

  • 3 – 7 years of expertise
  • Experience in Business Intelligence/Big Data together with the next:
    • Practical expertise as a crew lead/supervisor
    • knowledge modeling expertise,: star schemas, relational modeling, snowflake fashions and translating logical knowledge fashions into bodily
    • Vast expertise in Business Intelligence/Big Data methodologies
    • Application growth and help expertise within the Telecommunications sector
      • o Oracle PL/SQL and customary SQL.
      • o Hadoop or comparable
  • Exposure to typical Mobile Telecommunications functions
    • Billing techniques (Corporate & Retail Billing, Interconnect Billing)
    • ERP techniques (Distribution, Retail, Finance, Payroll, HR, Asset Management)
    • SIM & Mobile Applications ( EVD, Contents Management System, SIM administration Application)
    • GSM community interfacing functions (Provisioning, Pre-Paid administration techniques)
    • Fraud Management Applications
    • Value Added Services(VAS) Application

Training:

  • Exposure to typical Mobile Telecommunications functions can be a bonus

Operating techniques:

  • o Unix – Sun Solaris and True64, MS W2000
  • Application growth  and Maintenance features:
    • PL/SQL and customary SQL
    • MIS/EIS/EDW growth instruments
    • Reporting Infrastructure – Data modeling
    • ETL instruments
    • ODS building and reporting
    • Metadata instruments
    • User entry instruments – Business Object most well-liked
    • SAS
    • Data Profiling
    • Service administration software program data
    • Office automation merchandise:
    • Widely used electronic mail functions
    • MS Office product suite
  • Formal coaching in software structure rules, expertise structure and techniques integration.
  • Specific coaching on software growth instruments and programming languages

Minimum Qualification

  • B.Eng, B.Sc, HND or B.Tech

Job Title: Sales Representative – Mobile Financial Services
Locations:
Ekiti, Edo, Kwara, Lagos, Ondo, Osun, Ogun, Oyo

Job Description

  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Provide Informal coaching in retailers on merchandise, companies and promotions being run referring to monetary companies  and  perform on the spot coaching/teaching of all visited shops in territory ( 100% of all visited shops in name cycle)
  • Manage occasions and promos, generate sub-dealer particular promo specification and carry out post-promo analysis
  • Provide weekly/month-to-month gross sales exercise report, market intelligence report and preliminary report back to Field Service Engineers on state of community in territory
  • Monitor and report again on community high quality and different gross sales impacting indices in territory lined
  • Ensure name cycle time of 8-10 go to a day per territory or as enterprise requires
  • Identify, classify and help all gamers in channels of distribution and guarantee  weekly / month-to-month database replace
  • Ensure availability of monetary companies  product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure info from Team lead, Sales & Trade Development on Financial Services associate  and Retail Agent product distribution is confirmed and related sellers adopted up and supply weekly / month-to-month report
  • Oversee market activation/storm for monetary companies  inside your territory
  • Oversee actions of recruitment companies for acquisition of shoppers for monetary companies
  • Ensure recruitment companies allocate the suitable variety of canvassers as assigned throughout the territory
  • Oversee actions of canvassers for buyer acquisition and guarantee there are sufficient boots on the bottom for buyer acquisition
  • Establish constant channel requirements together with branding as per channel advice.
  • Increase model consciousness – Signage, POS distribution and goal 65% visibility within the channel of distribution (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Manage inventory in channel and supply applicable studies as follows;
  • Direct shops with inventory challenges to recognized Financial Services  Partners to make sure there isn’t any inventory out inside assigned territories
  • Manage liquidity of at agent outlet to make sure there are ample float ( Physical money and E-money)
  • Ensure QoS at agent and service provider shops
  • Obtain and report information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) and report weekly / month-to-month.
  • Provide coaching on web site to Increase product data
  • Ensure product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure information from Team Lead on Financial Partners  product distribution is confirmed and related brokers adopted up and supply weekly / month-to-month report
  • Ensure all visited shops give information on the place, when, worth and so forth. of merchandise and supply weekly report
  • Query all merchandise in channel older than 30 days from date of buy and make report back to the enterprise on all such inventory weekly
  • Target 65% house inside every outlet (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Ensure 100% POS Distribution to all channels of distribution inside 14 days of release
  • Ensure 100% substitute of expired, broken or out of date supplies inside territory and 100% removing of out of date supplies and messages
  • Obtain information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) – Record and report weekly / month-to-month.
  • Confirm  that  retail brokers  and vendor branches are contacted and inventory receipt / motion verified  – Produce weekly report
  • Ensure areas in your territory with out ample TP or sub vendor presence is stuffed by encouraging TP or sub sellers to maneuver into space.
  • Build relationship between decrease and higher ranges (i.e. between Authorize distributors and sub sellers), Support Trade companions and Sub sellers and hyperlink subs, retailers and so forth to Trade Partners and assist nurture the connection
  • Resolve all points/queries almost about activations, merchandise and promotions
  • Ensure collaboration between sub subs, retailers and so forth to TPs and assist nurture the connection and improve RRP
  • Gather market info and supply suggestions to administration
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition:

  • Tool of commerce automobile offered
  • May be required to work prolonged hours / weekends
  • Work is carried out principally within the subject
  • A sound drivers license (Extensive native journey)
  • Normal MTNN working situations

Experience & Training
Education:

  • First degree  Preferably social sciences
  • Fluent in English

Experience:

  • 1-3years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium  group
  • Sales & Marketing expertise in a fast paced shopper items surroundings

Minimum Qualification

  • BSc, HND, BTech or BEd

Job Title: Sales Representative – Mobile Financial Services (North West Region)
Locations:
Kebbi, Katsina, Jigawa, Kano and Sokoto

Job Description

  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Provide Informal coaching in retailers on merchandise, companies and promotions being run referring to monetary companies  and  perform on the spot coaching/teaching of all visited shops in territory ( 100% of all visited shops in name cycle)
  • Manage occasions and promos, generate sub-dealer particular promo specification and carry out post-promo analysis
  • Provide weekly/month-to-month gross sales exercise report, market intelligence report and preliminary report back to Field Service Engineers on state of community in territory
  • Monitor and report again on community high quality and different gross sales impacting indices in territory lined
  • Ensure name cycle time of 8-10 go to a day per territory or as enterprise requires
  • Identify, classify and help all gamers in channels of distribution and guarantee  weekly / month-to-month database replace
  • Ensure availability of monetary companies  product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure info from Team lead, Sales & Trade Development on Financial Services associate  and Retail Agent product distribution is confirmed and related sellers adopted up and supply weekly / month-to-month report
  • Oversee market activation/storm for monetary companies  inside your territory
  • Oversee actions of recruitment companies for acquisition of shoppers for monetary companies
  • Ensure recruitment companies allocate the suitable variety of canvassers as assigned throughout the territory
  • Oversee actions of canvassers for buyer acquisition and guarantee there are sufficient boots on the bottom for buyer acquisition
  • Establish constant channel requirements together with branding as per channel advice.
  • Increase model consciousness – Signage, POS distribution and goal 65% visibility within the channel of distribution (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Manage inventory in channel and supply applicable studies as follows;
  • Direct shops with inventory challenges to recognized Financial Services  Partners to make sure there isn’t any inventory out inside assigned territories
  • Manage liquidity of at agent outlet to make sure there are ample float ( Physical money and E-money)
  • Ensure QoS at agent and service provider shops
  • Obtain and report information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) and report weekly / month-to-month.
  • Provide coaching on web site to Increase product data
  • Ensure product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure information from Team Lead on Financial Partners  product distribution is confirmed and related brokers adopted up and supply weekly / month-to-month report
  • Ensure all visited shops give information on the place, when, worth and so forth. of merchandise and supply weekly report
  • Query all merchandise in channel older than 30 days from date of buy and make report back to the enterprise on all such inventory weekly
  • Target 65% house inside every outlet (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Ensure 100% POS Distribution to all channels of distribution inside 14 days of release
  • Ensure 100% substitute of expired, broken or out of date supplies inside territory and 100% removing of out of date supplies and messages
  • Obtain information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) – Record and report weekly / month-to-month.
  • Confirm  that  retail brokers  and vendor branches are contacted and inventory receipt / motion verified  – Produce weekly report
  • Ensure areas in your territory with out ample TP or sub vendor presence is stuffed by encouraging TP or sub sellers to maneuver into space.
  • Build relationship between decrease and higher ranges (i.e. between Authorize distributors and sub sellers), Support Trade companions and Sub sellers and hyperlink subs, retailers and so forth to Trade Partners and assist nurture the connection
  • Resolve all points/queries almost about activations, merchandise and promotions
  • Ensure collaboration between sub subs, retailers and so forth to TPs and assist nurture the connection and improve RRP
  • Gather market info and supply suggestions to administration
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition:

  • Tool of commerce automobile offered
  • May be required to work prolonged hours / weekends
  • Work is carried out principally within the subject
  • A sound drivers license (Extensive native journey)
  • Normal MTNN working situations

Experience & Training
Education:

  • First degree  Preferably social sciences
  • Fluent in English

Experience:

  • 1-3years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium  group
  • Sales & Marketing expertise in a fast paced shopper items surroundings

Minimum Qualification

  • BSc, HND, BTech or BEd

Job Title: Sales Representative – Mobile Financial Services (South-South Region)
Locations:
Akwa Ibom, Bayelsa, Cross River, Delta, Rivers

Job Description

  • To handle and develop commerce infrastructure and the channels of distribution particularly retailers for Financial Services and guarantee dominance at retail within the assigned territory.
  • To handle buyer acquisition for monetary companies inside assigned territories
  • To handle operation and acquisition of service provider community inside assigned territory
  • Ensure acquisition and progress of income producing brokers, prospects, retailers and ensures they’re transacting
  • Provide Informal coaching in retailers on merchandise, companies and promotions being run referring to monetary companies  and  perform on the spot coaching/teaching of all visited shops in territory ( 100% of all visited shops in name cycle)
  • Manage occasions and promos, generate sub-dealer particular promo specification and carry out post-promo analysis
  • Provide weekly/month-to-month gross sales exercise report, market intelligence report and preliminary report back to Field Service Engineers on state of community in territory
  • Monitor and report again on community high quality and different gross sales impacting indices in territory lined
  • Ensure name cycle time of 8-10 go to a day per territory or as enterprise requires
  • Identify, classify and help all gamers in channels of distribution and guarantee  weekly / month-to-month database replace
  • Ensure availability of monetary companies  product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure info from Team lead, Sales & Trade Development on Financial Services associate  and Retail Agent product distribution is confirmed and related sellers adopted up and supply weekly / month-to-month report
  • Oversee market activation/storm for monetary companies  inside your territory
  • Oversee actions of recruitment companies for acquisition of shoppers for monetary companies
  • Ensure recruitment companies allocate the suitable variety of canvassers as assigned throughout the territory
  • Oversee actions of canvassers for buyer acquisition and guarantee there are sufficient boots on the bottom for buyer acquisition
  • Establish constant channel requirements together with branding as per channel advice.
  • Increase model consciousness – Signage, POS distribution and goal 65% visibility within the channel of distribution (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Manage inventory in channel and supply applicable studies as follows;
  • Direct shops with inventory challenges to recognized Financial Services  Partners to make sure there isn’t any inventory out inside assigned territories
  • Manage liquidity of at agent outlet to make sure there are ample float ( Physical money and E-money)
  • Ensure QoS at agent and service provider shops
  • Obtain and report information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) and report weekly / month-to-month.
  • Provide coaching on web site to Increase product data
  • Ensure product availability in channel is >95% at all instances and supply weekly product availability report of all visited shops throughout name cycles
  • Ensure information from Team Lead on Financial Partners  product distribution is confirmed and related brokers adopted up and supply weekly / month-to-month report
  • Ensure all visited shops give information on the place, when, worth and so forth. of merchandise and supply weekly report
  • Query all merchandise in channel older than 30 days from date of buy and make report back to the enterprise on all such inventory weekly
  • Target 65% house inside every outlet (Trade advertising and marketing crew will measure)
  • Support all recognized shops with 100% merchandizing as applicable and outlined.
  • Ensure 100% POS Distribution to all channels of distribution inside 14 days of release
  • Ensure 100% substitute of expired, broken or out of date supplies inside territory and 100% removing of out of date supplies and messages
  • Obtain information on stocking from ALL visited shops in territory (the place from, when, worth, the place to & why nonetheless pending >30days) – Record and report weekly / month-to-month.
  • Confirm  that  retail brokers  and vendor branches are contacted and inventory receipt / motion verified  – Produce weekly report
  • Ensure areas in your territory with out ample TP or sub vendor presence is stuffed by encouraging TP or sub sellers to maneuver into space.
  • Build relationship between decrease and higher ranges (i.e. between Authorize distributors and sub sellers), Support Trade companions and Sub sellers and hyperlink subs, retailers and so forth to Trade Partners and assist nurture the connection
  • Resolve all points/queries almost about activations, merchandise and promotions
  • Ensure collaboration between sub subs, retailers and so forth to TPs and assist nurture the connection and improve RRP
  • Gather market info and supply suggestions to administration
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition:

  • Tool of commerce automobile offered
  • May be required to work prolonged hours / weekends
  • Work is carried out principally within the subject
  • A sound drivers license (Extensive native journey)
  • Normal MTNN working situations

Experience & Training
Education:

  • First degree  Preferably social sciences
  • Fluent in English

Experience:

  • 1-3years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium  group
  • Sales & Marketing expertise in a fast paced shopper items surroundings

Minimum Qualification

  • BA, B.Arch, B.Ed, B.Eng, BSc, B.Tech or HND

Job Title: Engineer, NSMC Satellite NOC (Supervisory)
Location
: Lagos
Department: Network Operations
Employment standing: Permanent

Job Description

  • Provide community administration of all Satellite community associated faults i.e. Configuration, Integration, Service Activation and Operations to make sure optimum community efficiency, in addition to meet enterprise goals/plans
  • Oversee community administration; faults detection, evaluation, troubleshooting, escalation and determination of all Satellite community associated faults, all year spherical.
  • Acknowledge websites’ standing on the Linkstar NMS and carry out second-line upkeep of Satellite community faults.
  • Work with Satellite help Engineer or Contractor to carry up new Satellite connection (Vsat) for company buyer.
  • Perform and Co-ordinate Antenna Line-Up Test for a brand new Satellite Backbone BTS web site in addition to verify on all satellite tv for pc community parts in MTNN.
  • Oversee  Configuration and of Satellite modems and DVB Receiver e.g. Paradise(P300, PD-10, PD-25), Radyne Comstream, DMD-15/DMD-20, SDM 4000, EF Data in addition to each day studying of Satellite spine connection of each National and International Voice Gateways to make sure steady service availability.
  • Perform/escalate Real Time Performance/Management of all Satellite community parts for effectiveness and supply each day studies for the subsequent motion to be carried out to enhance community high quality.
  • Prepare Satellite Modem Data Interface cable to DB-connector and cross connect with MDF minimize over to STM Link.
  • Act as interface and in addition present entry reference quantity to MTN Contractors, Field Engineers, Operational Maintenance Center and Datacoms Engineers for deliberate work/change request and entry to all MTN Location.
  • Perform SATNOC duties as instructed by Satellite NOC Co-ordinator, e.g., correlation of outages, reporting, follow-up and determination of particular community faults.
  • Assist within the growth of an automatic course of and efficient surroundings to enhance the efficiency of SATNOC in addition to the NMC Shift Hand-over and guarantee strict compliance.
  • Ensure correct administration and implementation of all community adjustments in keeping with the organisation course of and procedures to attain the departmental set objective.
  • Escalate all defective gadgets or {hardware} detected after troubleshooting/diagnosing (which can’t be resolved remotely) to the Support Engineer for substitute and help with decision of complicated faults in an effort to enhance community efficiency.
  • Provide service assurance help for buyer in an effort to maintain steady service operation in keeping with set high quality stage.
  • Escalate hassle tickets issued in opposition to all MTN Staff, different Corporate Customers, International suppliers, MTN contractors and all different unresolved faults to the Satellite NOC Co-ordinator and guarantee well timed decision of such.
  • Provide common replace on MTNN efficiency and different community points to all of the stake holders (Management, escalation unit, buyer relations, and advertising and marketing) and different related division in MTNN.
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama.
  • Foster energetic collaboration and relationships with staff throughout all ranges and divisions in step with MTN’s VB and values.

Job Condition

  • Normal MTNN working situations
  • May be required to work prolonged hours
  • Open plan workplace.

Requirements, Experience & Training
Education:

  • Fluent in English
  • First degree in Electrical Electronics /Computer Science/Engineering or a associated subject.

Experience:

  • Minimum of three years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium group
  • Hands-on expertise in mild present, telecommunications or a associated subject
  • Satellite Fundamentals; data and environment friendly use of Linkstar Management Tool (Viasat NMS), Basic Satellite Transmission Equipment, Spectrum Analyzer, and so forth.
  • Basic data of Cisco Router
  • Best practices in Operational Maintenance Center, Satellite Operations, Network Management Center, Network Operation Center.

Minimum qualification

  • BA, BEd, B.Eng, B.Sc, B.Tech or HND.

Job Title: Coordinator, Availability and Capacity (Supervisory)
Location
: Lagos
Department: Info Systems – Infrastructure Services
Employment standing: Permanent

Job Description

  • To make sure that cost-justifiable IT capability exists and is matched to the present and future agreed wants of the enterprise in a well timed method.
  • To make sure that the extent of service availability delivered in all service is matched to or exceeds the present and future agreed wants of the enterprise in a price efficient method.
  • To make sure that Events are detected, analyzed and applicable management of motion decided.
  • To develop, implement and handle Capacity/Availability processes in step with IT and Enterprise Management methods and finest practices.
  • Prepare capability Plan which displays the present and future wants of the enterprise in making ready the finances for IT Infrastructure operations and companies
  • Prepare Availability Plan which displays Single Points of Failure remediation in making ready the finances for IT Infrastructure operations and companies
  • Production and upkeep of an applicable and up-to-date Availability Plan, which displays the present and future wants of the enterprise
  • Production and upkeep of an applicable and up-to-date Capacity Plan, which displays the present and future wants of the enterprise
  • Provide recommendation and steering to all different areas of the enterprise and IT on all availability, capability and efficiency associated points
  • Ensure that service efficiency achievements meet or exceed all of their agreed efficiency targets, by managing and reporting  IT Service efficiency and targets
  • Ensure IT Application and Services don’t exceed Availability Allowable downtimes in an effort to meet all IT Availability targets
  • Performs High Availability assessments on all IT essential companies in an effort to determine Single Points of Failures, take care of findings and supply suggestions
  • Provide High Availability Reports and Recommendations
  • Assist with the prognosis and determination of performance- and capacity-related incidents and issues
  • Assess the impression of all adjustments on the Capacity and Availability of IT companies
  • Modeling capability forecasts utilizing techniques and enterprise metrics
  • Managing workload assignments throughout surroundings reaching optimum efficiency.
  • Performing second stage downside dedication utilizing monitoring and knowledge assortment instruments in capability associated disciplines
  • Analyzing efficiency knowledge figuring out bottlenecks and recommending various resolutions
  • Producing advert hoc useful resource utilization studies and evaluation
  • Identify manufacturing capability dangers in time to keep away from service interruption or degradation
  • Participate in all Customer Experience assembly in an effort to determine Availability and Capacity points and take care of them
  • Support the Division’s inside prospects and supply options to enhance the shopper expertise concerning Availability and Capacity
  • Maintain efficient working relationships with inside and exterior suppliers.
  • Continuously search self-professional growth to sharpen expertise and capabilities in a flexible and evolving digital panorama

Job Condition

  • Normal MTNN working situations
  • May be required to work prolonged hours

Requirements, Experience & Training
Education:

  • First degree in Computer Science or any Information Technology( IT) associated self-discipline
  • Fluent in English
  • ITIL Foundation certificates at the minimal
  • Operating System Certification ideally Oracle or Windows

Experience:

  • 3 – 7 years’ expertise in an space of specialisation; with expertise working with others
  • Experience working in a medium group
  • Hands- on expertise on Service Availability monitoring instruments
  • Any different Capacity and efficiency administration software data can be added benefit
  • Performance testing and capability planning work expertise in a technical surroundings
  • IT Availability/Capacity Management deep understanding
  • Good understanding of methodologies and the impression of the expertise in query (ITIL Certificate most well-liked)
  • Broad understanding of IT monitoring platforms, related merchandise and customary IT administration course of

CHECK THIS jobJob Vacancies For Direct Sales Executive In A Reputable Microfinance Bank

Minimum qualification

  • BA, BEng, BTech, BSc or HND

How to Apply
Interested and certified candidates ought to:
Click here to apply

Application Deadline 20th May, 2019.

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