Covid-19 Loan Support

Job Vacancies in Nigeria at Airtel Networks Limited

3 min


Share via

 

Airtel Nigeria (Airtel Networks Limited) is a leading telecom providers in Nigeria headquartered in Lagos, the industrial nerve-centre of Nigeria. The telco places among the leading 4 mobile company in regards to customers with a consumer base of greater than 39.8 million. The firm’s item offerings consist of 2G, 3G and also 4G cordless solutions, mobile business and also venture solutions.

We are hiring to fill up the settings listed below:

ALSO READ : Hot Nigerian Jobs at Google Career 2020

Job Title: Brands Lead – Data Enterprise, Content, Trade Marketing

Location: Lagos, Nigeria

Job Summary

  • End to End Business lead for creating and also expanding the Airtel brand name profile and also item variety.
  • Lead the innovative growth, preparation and also implementation of all Brand and also Communication efforts for Airtel Brand within the structure of an agreed method, conference functional targets for TOMA, MOUB Bonding, Revenues, and also Profitability and also raised Brand Equity.
  • To efficiently possess the and also analyze the Brand Policy and also Guidelines as concurred by HQ
  • To efficiently utilize in our interaction all Brand Assets, Properties and also Brand Ambassadors in a way that is reliable and also able to dramatize our vital brand name advantages.
  • To analyze and also plainly connect brand name message and also make certain implementation on all media

Requirements

  • An acknowledged university degree
  • Brand Management & Media experience (No much less than 10 years)
  • Project Management credentials will certainly be a benefit
  • Understanding of the aspects of Brand Management and also implementation
  • Use of media, brand name activation, electronic project
  • Good social and also partnership structure abilities
  • Master’s in Business Administration would certainly be chosen added credentials depending on experience.
  • Project Management abilities
  • Be able to compose Project Documents/Briefs
  • Ability to function well in groups
  • Ability to affect decision at Exco degree
  • Achieving Business Success and also partnership monitoring
  • Delighting the consumers
  • Proactive and also showing Entrepreneurial Spirit
  • Ability to function under stress.

How to Apply
Interested and also certified candidates should:
Click here to apply

 

Job Title: Process Improvement and also Data Analyst

Location:  Lagos, Nigeria

Job Summary

  • Complaint Reduction is an essential crucial KPI for service. Reduction of repeat problems and also finish to finish CLOSE LOOPING closures throughout sectors, particularly High worth consumers is crucial to success of Customer complete satisfaction. CSM determines the degree of client complete satisfaction throughout items on both the input and also in addition to the result specifications via Close Looping, CARS AND TRUCKS and also ICES.
  • Data Analytics- Analysis is very concentrated on client habits and also patterns recognition yet with a broad view sight to boosting the section KPIs. This individual is aggressive, client centric, has a solid understanding of business KPIs and also their effect on the whole client base.
  • The feature is in charge of high degree assessment and also evaluation of get in touch with centre experience procedures, to consist of fad evaluation of secret performance monitoring signs, effectiveness and also integrity of reporting systems & devices, for offering vital knowledge to appropriate service systems.
  • Process Improvement is vital to business as the function proprietor has the obligation of being a company expert and also looks for boost service procedures within and also around Call Center and also Back Office procedures which is not limited to Customer Service Levels, Customer Satisfaction indexing and also dimensions , procedures for accomplishing resolution, enhancing CSAT and also Segment based solution degrees.

Requirements
Other need of the function consist of:

  • BSc. in any kind of Social Science and also appropriate area.
  • Certifications in MIS, would certainly be a favored added credentials depending on experience
  • Certification in Six Sigma and also or Project Mgt would certainly be a favored added credentials depending on experience
  • Minimum of 8 years  experience in Customer Service
  • 7 years appropriate experience in MIS, tactical preparation, information mining of complicated information
  • Experience in research study and also client fad coverage
  • At the very least 5 year experience in an analytical job feature

How to Apply
Interested and also certified candidates should:
Click here to apply

Job Title: Retail Showroom Manager

Locations: Sokoto, Makurdi- Benue, Borno & Bauchi

Job Summary

  • Implement and also Monitor Service Delivery method in appointed display room to make certain that Customer base within this area appreciate exceptional favorable in-shop experience at all calls with full question resolution.

Requirements
Other need of the function consist of:

  • A Bachelor’s degree
  • Minimum of 2 years function experience in a Customer Service setting.
  • Ability to collaborate with very little guidance
  • Good analytic, report writing and also analytical abilities
  • Good understanding of service procedures
  • Good expertise of client management systems – TREATMENT, TABS, MINSAT, EXCEL etc.

How to Apply
Interested and also certified candidates should:
Click here to apply

Job Title: Retail Showroom Manager

Locations:  Ogun & Oyo

Job Summary

  • Implement and also Monitor Service Delivery method in appointed display room to make certain that Customer base within this area appreciate exceptional favorable in-shop experience at all calls with full question resolution.

Requirements
Other need of the function consist of:

  • A Bachelor’s degree
  • Minimum of 2 years function experience in a Customer Service setting.
  • Ability to collaborate with very little guidance
  • Good analytic, report writing and also analytical abilities
  • Good understanding of service procedures
  • Good expertise of client management systems – TREATMENT, TABS, MINSAT, EXCEL etc.

How to Apply
Interested and also certified candidates should:
Click here to apply


Like it? Share with your friends!

Share via

0 Comments

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

WhatsApp chat