is an organization of Investment Managers and Stockbrokers focussed largely on the funding wants of Private and Institutional Clients. Regulated by the Securities and Exchange Commission, the corporate is a Dealing Member of The Nigerian Stock Exchange.

We are recruiting to fill the place beneath:

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Job Title: Customer Relationship Manager

Location: Lagos

Responsibilities

  • Maintaining a constructive, empathetic {and professional} angle towards prospects at all occasions.
  • Responding promptly to buyer inquiries.
  • Communicating with prospects by way of varied channels.
  • Acknowledging and resolving buyer complaints.
  • Knowing our companies inside and outside so as to reply questions.
  • Processing orders, kinds, purposes, and requests.
  • Keeping data of buyer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as needed.
  • Providing suggestions on the effectivity of the customer support course of.
  • Managing a group of junior customer support representatives.
  • Ensure buyer satisfaction and supply skilled buyer assist.

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Requirements

  • High college diploma, normal training degree or equal.
  • Ability to remain calm when prospects are burdened or upset.
  • Comfortable utilizing computer systems.
  • Experience working with buyer assist.

Job Title: Officer

Location: Lagos

Responsibilities

  • Maintaining monetary data.
  • Handling accounts payable and receivable.
  • Resolving accounts to the final ledger.
  • Contacting purchasers about transactions and invoices.
  • Handling queries associated to accounts.

Requirements

  • High School Diploma.
  • Proven work expertise as an Account Officer.
  • Able to work effectively inside a group.
  • Proficiency in MS Excel and QuickBooks.
  • Solid analytical expertise.
  • Detailoriented.
  • Strong interpersonal expertise.

Job Title: Personal Assistant

Location: Lagos

Responsibilities

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  • Act as the purpose of contact between the supervisor and inner/exterior purchasers
  • Screen and direct cellphone calls and distribute correspondence
  • Handle requests and queries appropriately
  • Manage diary and schedule conferences and appointments
  • Make journey preparations
  • Produce reports, shows and briefs
  • Maintain workplace submitting system.

Requirements

  • Proven work expertise as a private assistant
  • Knowledge of workplace administration programs and procedures
  • MS Office and English proficiency
  • Outstanding organisational and time administration expertise
  • Ability to multitask and prioritize day by day workload
  • Excellent verbal and written communications expertise
  • Discretion and confidentiality
  • High School degree.

Deadline: 20th December, 2019.

How to Apply

Interested and certified candidates should send their Application Letter and CV to: [email protected] clearly indicating the “Job Title” as topic of your mail.

 

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