IT Intern / NYSC at ICAP


ICAP is a worldwide health leader located at Columbia University, ICAP has actually worked considering that 2003 with one main objective: to enhance the health of households and neighborhoods.

Working together with people at every level of the health system–from clients to healthcare suppliers to federal government authorities – ICAP is committed to providing high-performing health system enhancing efforts that supply quality and inexpensive healthcare. The organization deals with the world’s most important health risks and, in partnership with partners all over the world, carries out transformative options to fulfill the health requirements of people.

We are looking for extremely certified prospects to serve in our Country Office as:

Job Description

  • The IT Intern will be accountable for the smooth running of computer systems and guaranteeing that users get optimal gain from them.
  • This is an in your area utilized position contingent upon accessibility of grant financing.
  • The position holder is accountable to supply technical assistance for users; and to handle and administer local IT facilities and business systems under the instructions of the Director of Admin and Finance.


  • Follow diagrams and composed directions to fix a fault or established a system
  • Support the roll-out of new applications, test and examine new innovation
  • Set up new users’ accounts and profiles and handle password problems
  • Respond within concurred time frame to call-outs
  • Work constantly on a job up until conclusion (or recommendation to 3rd parties, if proper)
  • Prioritize and handle numerous open cases at one time
  • Conduct electrical security examine computer devices.
  • Perform software application setup on stand-alone computer systems and laptop computers
  • Provide assistance in identifying software and hardware problems and fixing activities
  • Support with recording all procedures in recommendation handbooks for training and assistance
  • Assist in software and hardware stock management
  • Handle routine upkeep of software and hardware
  • Troubleshoot devices such as printers and scanners and other peripherals
  • Take phone conversation from users and effort to help them with their infotech concerns and issues
  • Handle IT associated documents and make certain that all IT materials are offered
  • Assist in collecting user requirements and establishing proper reports for IT experts
  • Provide users with continuous support in their infotech issues
  • Provide assistance in establishing end-user training activities
  • Ensure adherence to ICAP business requirements, style and architecture
  • Install and set up hardware running systems and applications
  • Monitor and preserve computer systems and networks
  • Talk personnel through a series of actions, either in person or over the phone, to assist establish systems or fix problems
  • Provide assistance, consisting of procedural documents and pertinent reports

Requirements / Education

  • Experience of Microsoft Server Administration
  • Experience in assistance Windows Operating System
  • Proficiency in carrying out software and hardware setup treatments.
  • University Degree or Diploma in Computer Studies
  • Proven capability and experience in establishing LANs and telecoms networks
  • Experience in supporting and management of LANs

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How to Apply
Interested and certified prospects should send their in-depth CV and Cover Letter to: [email protected] with the Job Title and Location in the subject line.

Application Deadline 12th February, 2020.


  • ICAP at Columbia University is a level playing field company, and just certified prospects are shortlisted. We do not ask for any costs from potential applicants.
  • All applications after the above date will be disqualified


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