ICT Technical Services Manager at Lagos Business School


Lagos Business School is dedicated to creating and transmitting administration and enterprise information based mostly on a Christian conception of the human particular person and of financial exercise related to Nigeria and Africa at giant. We attempt to be a world class enterprise faculty which can have a big impression on the apply of administration.

We are recruiting to fill the place beneath:

Job Title: ICT Technical Services Manager

Location: Sangotedo Ajah, Lagos
Employment Type: Full-time

Job Description

  • You will likely be liable for managing the ICT Infrastructure and {hardware} programs. Implements ICT methods by managing the Team members, researching and implementing technological strategic options.
  • Provide third stage assist, strategic administrative and operational oversight to make sure optimum service supply to LBS ICT customers. Support the implementation of strategic school-wide tasks.

Essential Duties / Key Job Roles and Responsibilities
They embody however not restricted to the next:

  • Organize, management and consider the ICT Infrastructure and {hardware} programs.
  • Manage the Team members by hand-holding and coaching them, speaking job expectations and appraising their performance.
  • Provide actionable metrics, performance information and reports to the management of ICT.
  • Acts as key venture champion for related ICT infrastructure tasks.
  • Manage the related Service Providers / Vendors performance, reporting and contracts.
  • Plan and manages the common evaluations of programs and producing reports on efficiencies and enchancment areas.
  • Manage vendor governance to make sure performance points are addressed and relationship successfully managed
  • Maintains skilled and technical information by attending academic workshops; reviewing skilled publications; benchmarking state-of-the-art practices; taking part in skilled societies.
  • Drive the adoption and sustenance of worldwide best practices and requirements in ICT Service administration, ICT security and availability administration.
  • Develop, implement and replace ICT insurance policies, processes and procedures.
  • Ensure the security of Infrastructure units, community entry, programs and implementation data security and management constructions.
  • Identify problematic areas and implement strategic options in time.
  • Preserves property by implementing catastrophe restoration, back-up procedures and manages the enterprise continuity administration system.
  • Research, consider and advocate applicable rising applied sciences to endure the ICT infrastructure is future proof and related to new modifications that have an effect on the varsity.

Qualifications and Experience

  • A Degree in Computer Science, Computer Engineering, Electrical/Electronic Engineering or associated Technology/ Science disciplines.
  • An further postgraduate degree will likely be an added benefit (Pg.D, MBA, MSC, and many others.)
  • Minimum 7 – 10 years working expertise post-degree working expertise in an enterprises or ICT service firm, with at least 3 years of managing a Team or Unit.

Professional Qualification:

  • Security [CISA, CISM, CISSP, SANs, LPT, CEH, etc.]
  • ISO Standards [ISO27001, ISO22301, ISO20000, ISO9001, etc.]
  • Network [Cisco – CCNA, CCDA, CCNP, CCiE, etc.];
  • Microsoft [MCSE, MCITP, MCTS, etc.];
  • Project Management [PMP, PRINCE2, MS Project, etc.]
  • Cloud [AWS Certifications, Solutions Architect, EMC, VMware, etc.]
  • Operations [ITIL, COBIT, Microsoft Office suite, etc.].

Skills Requirements:

  • Good managerial and organizational abilities
  • Deep abilities in venture planning, change administration and time administration abilities.
  • Good and versatile communication, interpersonal and influencing abilities.
  • Ability to work beneath strain and to tight deadlines.
  • Conversant with a number of best apply frameworks and ISO requirements.
  • Supplier/Vendor relationship administration
  • A necessity for accuracy, logic and a capability to speak complicated concepts to others.
  • Thorough information of community/programs design, evaluation, productiveness instruments and working programs

How to Apply
Interested and certified candidates should:
Click here to apply

Application Deadline  twenty eighth February, 2021.


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