Five3 Nigeria Limited is a dynamic agency, we function regionally and internationally in rigorously chosen developed and rising markets that current the best strategic potential for future development.

We are recruiting to fill the positions under:


Job Title:
Customer Service Representative
Location:
Lagos
Job Purpose

  • Contribute to thriving gross sales workforce with nice buyer providers and the flexibility to fulfill the wants of shoppers who want help. Provides gross sales and customer support help to prospects calling, emailing, reside chatting or on the spot messaging the workforce.

Duties

  • Prioritise and course of buyer orders and requests submitted by phone, electronic mail, reside chat or on the spot message
  • Investigate and resolve buyer complaints and resolve complaints rapidly and patiently, together with help of consumers who might have obtained their orders late, have obtained the incorrect order or have obtained defective merchandise
  • Maintain thorough and correct customer support data
  • Keep confidential data and monetary data personal and safe
  • Learn use database programs and know-how to ship nice buyer care
  • Liaise with firm suppliers to rearrange collections, deliveries merchandise repairs, correspondence and electronic mail administration as wanted
  • Work as a part of the gross sales workforce to drive constructive firm gross sales outcomes
  • Help prospects register on-line and course of their orders
  • Check product availability for buyer orders and order or restock objects if essential to fulfill the client
  • Assist monetary division with prospects on safety checks, accounting enquiries or flagged accounting points raised by the client
  • Communicate with prospects about their orders, together with any delays or modifications in supply

Skills and Qualifications

  • Friendly, Patient, Able to Work in a Fast-Paced Environment, Able to Work as a Team, Attentive to Detail, Able to Work on Deadline, Able to Prioritise Customer Orders, Critical Thinker, Problem-Solver, Listening Skills, Accurate Record-Keeping

Job Title: Logistic Officer
Location:
Lagos
Job Description

  • The obligations revolve round preserving the observe of the supplies that are shipped or obtained in any organisation.
  • This job is all about managing the logistic data and the candidate coping with this profile should be lively and self organised.
  • The correct information of your entire logistics must be maintained by this job profile holder and he must be actually attentive by way of preserving all of the data. Negotiation with the transport corporations can also be the accountability of a logistic officer they usually should attempt to get the perfect costs for all of the transport works. All the fabric which is beneath transport can also be managed by logistic officer.

Job Responsibilities

  • Logistic officers are accountable for sustaining all of the logistic or transportation associated data in any organisation.
  • They should be nicely versed with the merchandise that their organisation offers with.
  • They should be correct by way of information and document administration and they need to even have good negotiation abilities to fetch the perfect transportation expenses for their organisation.
  • The stocking of the product can also be managed by the logistic officers.
  • Logistic officers are additionally accountable for packaging the merchandise through the transit to safe the merchandise from any sort of injury.
  • They should know to make use of and deal with the machines which are used within the packing and stocking of the supplies.
  • The Warehouse upkeep can also be the accountability of the logistic officers they usually have to make sure the right administration of the warehouse.
  • The mode and technique of the product transportation can also be determined by the logistic officers they usually must implement finest at school practices for the transportation of the fabric.
  • All the technical information needs to be given to the sector officers by the logistic professionals.
  • They additionally design the brand new logistic tips for the organisation.

Requirements

  • Candidates ought to possess related {qualifications}
  • Applicant should be Lagos State resident

Job Title: Data Analyst
Location:
Lagos
Job Description

  • A Data Analyst interprets information and turns it into data which might provide methods to enhance a enterprise, thus affecting enterprise choices.
  • Data Analysts collect data from numerous sources and interpret patterns and tendencies–Once information has been gathered and interpreted,the Data Analyst will report again what has been present in a complete examine to the broader enterprise/related colleagues.

Duties and Responsibilities

  • Data Analysts usually make suggestions concerning the strategies and methods during which an organization obtains and analyses information to enhance high quality and the effectivity of information programs.
  • Collecting and decoding information
  • Analysing outcomes
  • Reporting the outcomes again to the related members of the enterprise.
  • Identifying patterns and tendencies in information units.
  • Working alongside groups inside the enterprise or the administration workforce to ascertain enterprise wants.
  • Defining new information assortment and evaluation processes.

Job Qualifications and Requirements

  • A degree within the following topics is useful in growing a profession in information evaluation: Mathematics, Computer Science, Statistics  and Economics.

There are additionally quite a lot of qualities to count on from a candidate to flourish in a Data Analyst position:

  • Experience in information fashions and reporting packages
  • Ability to analyse massive datasets
  • Ability to put in writing complete experiences
  • Strong verbal and written communication abilities
  • An analytical thoughts and inclination for problem-solving
  • Attention to element.

ALSO APPLY FOR THIS JOBChiedozie & Ifeoma Partners and Co Limited Job for Customer Service Executive

How to Apply
Interested and certified candidates ought to ahead their CV to: [email protected] utilizing the “Job Title” as topic of the e-mail

Application Deadline 30th May, 2019.

 

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