Graduate Internship Recruitment at CornerStone Staffing, May, 2019

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CornerStone Staffing – Our consumer, an enormous participant within the FMCG Industry invitations purposes for:

Job Title: Customer Service Intern
Location:
Lagos

Job Description

  • We want to recruit a Customer Service Interns. This is a 6-month paid studying expertise with the workforce of passionate, enjoyable and energetic people who save the day for 150 million clients one name at a time.

Responsibilities

  • Deliver immediate {and professional} options for buyer inquires through telephone, e mail, on-line chat and one-one communication and so forth.
  • Must successfully handle totally different communication channels:resolve buyer complaints through all out there telephone, e mail.
  • Direct or route buyer calls to acceptable personnel for help.
  • Work with customer support supervisor to make sure correct customer support is being delivered.
  • Handle complaints, present acceptable options and alternate options throughout the deadlines; comply with up to make sure decision.
  • Handle dissatisfied clients in a well mannered {and professional} vogue.
  • Track and follow-up all buyer requests in a well timed method.
  • Compile studies on general buyer satisfaction.
  • Identify and assess clients’ wants to attain satisfaction.
  • Track and follow-up all buyer requests in a well timed method.
  • Compile studies on general buyer satisfaction.
  • Identify and assess clients’ wants to attain satisfaction.

Qualifications
Knowledge, Skills, and Experience:

  • Minimum B.Sc degree in any subject
  • 1-2 years expertise in Customer Relationship Management might be a plus.
  • Computer expertise together with the power to spreadsheet and word-processing applications at a fundamental proficient degree
  • Effective communication and interpersonal expertise (each written and verbal)
  • Self-motivated and in a position to work independently and in workforce environments
  • Proficient expertise with Microsoft Office software program together with Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and handle a number of initiatives concurrently
  • Exceptional customer support and comply with up expertise

Interested and certified candidates ought to:Click here to apply


Title:
Graduate Internship Programme
Location:
Lagos

Job Description
Our consumer is trying to recruit Graduate Interns. The internship program is designed to offer real-world expertise that’s instantly associated to your tutorial self-discipline and profession objectives and supply you a greater understanding of profession choices in your Degree.

Components of this system embrace:

  • End of program presentation of mission findings, and advisable plan of action to executives.
  • The following internship positions are presently out there: Marketing, Sales, Commercial, HR, IT, Supply Chain, Finance, Customer Operations.
  • Hands-on expertise working as a member of a selected division and workforce.
  • Assigned initiatives to speed up studying of key features/course of.
  • Cross-functional departmental exposures throughout the company workplace.
  • Tours and publicity to different enterprise areas (e.g., shops, distribution middle) to make sure full understanding of the firm construction and technique.

APPLY ALSOOngoing Massive Recruitment at the Enugu State Universal Basic Education Board

Requirements

  • Prior internship expertise is a plus
  • Able to interrupt down and creatively clear up issues
  • Flexible and adaptable at making use of expertise to totally different conditions
  • Minimum of two:1
  • Recent graduates may be thought of/About to finish and/or accomplished NYSC
  • Proficient in phrase, excel, energy level, and so forth.
  • Good written and verbal communication expertise.
  • A ardour for retail, and desirous about being a part of crafting the way forward for retail.

Interested and certified candidates ought to:Click here to apply

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