Graduate Client Service Officers at Stanbic IBTC Bank recruitment

Stanbic IBTC Bank is a number one African banking group targeted on rising markets globally. It has been a mainstay of South Africa’s monetary system for 150 years, and now spans 16 nations throughout the African continent.

Standard Bank is a agency believer in technical innovation, to assist us assure distinctive client service and vanguard monetary options. Our rising international success displays our dedication to the newest options, the perfect people, and a uniquely versatile and vibrant working tradition. To assist us drive our success into the longer term, we're in search of resourceful people to affix our devoted workforce at our workplaces.

We are recruiting to fill the place under:

 

Job Title: Client Service Officer
Job ID: 36477
Location: Bayelsa
Job Sector: Banking
Job Purpose

  • To render frontline service assist.

Key Responsibilities/Accountabilities
Control chequebooks:

  • Attend to telephonic queries concerning cheque books.

Control Automated Teller Machine (ATM) playing cards:

  • Receive and deal with ATM playing cards in line with laid-down insurance policies and procedures.
  • Ensure the ATM playing cards are locked away in a single day.
  • Handle retained ATM playing cards in line with laid-down procedures.
  • Perform day by day balancing of ATM playing cards along with the Asset Custodian
  • Attend to all telephonic enquiries concerning ATM playing cards.
  • Dispatch and obtain ATM playing cards to/from away branches.
  • File ATM playing cards in received-date order.

Statements:

  • Issue off-cycle statements at buyer’s occasion and take costs as applicable
  • Keep data of all source directions from prospects

Reactive promoting:

  • Identify cross-selling and migration alternatives and promote merchandise/providers reactively.
  • Participate in tactical gross sales/advertising and marketing actions as required.

SIPML Management:

  • Attend to all pension enquiries
  • Processing of client withdrawal application.
  • Print statement of account and registration certificates for the client
  • Cross sale.
  • Render day by day report on relevant platform.
  • Processing of client change of account data and signature
  • Processing of NSITF switch.
  • Processing of deceased individual profit withdrawal.

SIAML Management:

  • Attend to all Asset administration enquiries
  • Processing of deceased individual redemption
  • Print statement of account and registration certificates for the client
  • Dispatch all doc to applicable unit after execution
  • Cross sale.
  • Processing of client subscription.
  • Processing of client redemption
  • Processing of client change of account data.

Preferred Qualification and Experience

  • A bachelor’s degree in any associated area
  • Experienced in upholding the best ranges of service.
  • Experience in finishing credit score purposes efficiently.
  • 0-2years banking expertise, ideally interfacing with prospects.
  • Strong relationship administration background.

Knowledge/Technical Skills/Expertise:

  • Relevant enterprise/monetary qualification
  • Interpret monetary statements; assess sources of revenue and fundamental buyer affordability calculations (debt to revenue ratio, mortgage to worth ratio, instalment to revenue ratio, and many others).
  • Demonstrate excessive ranges of pc literacy – in a position to seize/replace buyer database, efficiently full product/lending purposes, guarantee credit score upkeep, and many others.

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How to Apply

Interested and certified candidates ought to:
Click here to apply

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