Ongoing Recruitment at Gen 128 Limited

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is at the moment recruiting suitably certified candidates to fill the place beneath:

Job Title: Customer Service Officer
Location
: Lagos
Job Type: Full Time
Job Description

  • We are at the moment seeking to recruit a Customer Service Officer to work from our places of work based mostly in Ikeja.

Responsibilities

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  • Provide wonderful buyer assist service to clients by way of phone/or e-mail;
  • Responsible for liaising with our clients and sustain the extent of consumers’ satisfaction;
  • Resolve service issues by clarifying the client’s criticism and taking immediate motion;
  • Providing clients with details about merchandise & providers supplied;
  • Recommends potential services or products to shoppers by analyzing buyer wants.
  • Co-ordinate Online Meetings/Interviews with clients;
  • Keeping buyer information updated;
  • Produce service and every day experiences as required;
  • Review and consider present processes to make sure a clean and environment friendly service;
  • Undertake phone/on-line enquires

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Requirements

  • Customer Service or Call Centre Experience;
  • Excellent command of English Language – Written and Spoken;
  • Excellent Telephone and Interpersonal abilities;
  • Excellent Computer Literacy & Record Keeping Skills;
  • Excellent Administrative and Organizational abilities
  • Knowledge of utilizing Social Media platforms;
  • Ability to work with personal Initiative & obtain set objectives;
  • Willingness to be taught and develop;
  • Team participant open to share information and to assist your colleagues;
  • Professional perspective and orientation to particulars.
  • Minimum qualification – HND

 

 

 

Job Title: Lead Generation Officer
Location:
 Lagos
Job kind: Full Time
Description

  • We are at the moment in search of a Lead Generation Officer to affix our gross sales workforce in Ikeja. This place is accountable for prospecting, qualifying and producing new gross sales results in assist our gross sales drive by securing appointments with potential shoppers;
  • This particular person will likely be a extremely motivated, self-starter who enjoys figuring out and growing new enterprise prospects from a number of sources together with inbound advertising and marketing leads, prospect lists, contacts, discovery and particular person analysis.
  • A dynamic character with a drive to succeed in decision makers is important!

Responsibilities

  • Develop new relationships for our providers by figuring out and interesting excessive potential leads throughout a wide range of verticals and nurturing these leads into appointment.
  • Build and domesticate prospect relationships by initiating communications and conducting follow-up communications by way of LinkedIn or different associated channels.
  • Deep understanding of outbound prospecting, together with script growth, goal account administration, cellphone name prospecting, e-mail writing, and utilization of social media in prospecting and securing appointments;
  • Manage knowledge for brand spanking new and potential clients and making certain all communications are logged, data is correct and paperwork are hooked up.
  • Contribute to and execute a method to drive new shopper acquisition, conduct analysis to determine potential prospects.
  • Work with gross sales workforce to develop and meet quarterly income objectives;

Requirements

  • You’ve mastered the artwork of prospecting for brand spanking new enterprise by way of LinkedIn;
  • You have developed abilities for overcoming + have a wholesome strategy to dealing with rejection;
  • Capable of constructing 100+ cellphone calls and scheduling 7-10 appointments every day;
  • Ability to work successfully as a part of a workforce and independently;
  • Ability to deal with a number of duties and tasks successfully below deadline stress;
  • Ability to successfully reply to Issues and produce options on the fly;
  • Creative and in a position to adapt shortly to vary;
  • Position requires robust written & verbal communication abilities + robust group administration
  • Familiar with search engine marketing, SEM, Social Media, focused show, cellular and video advertising and marketing methods;
  • A results-oriented workforce participant with a confirmed observe document of exceeding expectations;
  • Only Applicants that reside inside a 30 minutes journey distance of Ikeja will likely be thought-about;

 

How to Apply
Interested and certified candidates ought to send their CV and Cover Letter to: [email protected]

Note
: Only Applicants that reside inside a 30 minutes journey distance of Ikeja will likely be thought-about.

 

Application Deadline: 26th April, 2019

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