First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest monetary providers establishment by whole property and gross earnings. With greater than 10 million buyer accounts, FirstBank has over 750 branches offering a complete vary of retail and company monetary providers. The Bank has worldwide presence by means of its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, in addition to its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

The Job : Head, E-Product Operations

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Lagos, Nigeria

Ref No: 19000046

Job Profile

  • Supervision of E-Products Operations which consist of the next items/groups:
    • E-Product Settlement
    • Investigations and Case Management (Dispute Resolution) / Channel Services.
    • Card Processing and Logistics
    • E-Product Customer Support Services and Channel Monitoring
  • Oversee well timed and correct settlement of all e-transactions on digital channels (ATM, POS, Web,  Mobile (FirstMobile), Mobile Money (FirstMonie), Agent Banking, Web funds numerous e-paymet platforms). These embody:
    • International transactions carried out by FBN issued playing cards
    • Domestic transactions carried out by FBN issued playing cards on channels deployed by different Banks
    • Transactions carried out on FBN deployed channels by playing cards issued by different Nigerian Banks
    • Transactions carried out on FBN deployed channels by playing cards issued by worldwide Banks
    • Transactions carried out on different fee platforms (Autopay, Payment Gateway, Corporate Pay, and many others)
    • Transaction carried out on FBN Firstmobile platforms – Interswitch and Etranzact
    • Transactions carried out on the Mobile Money platform
    • Transactions carried out by Agent Banking
  • Handle all administrative matters- Identify resourcing wants, an escalate resourcing necessities and challenges. Ensure correct coordination of go away schedules. Identify coaching and improvement wants of employees and guarantee needed coaching and training are supplied.
  • Oversee and monitor the actions of the division because it pertains to different Departments and Units akin to HCMD, First Academy, Internal Audit, FINCON, e.t.c.
  • Oversee, monitor and be certain that the actions of the Settlement group is in keeping with agreed SLAs for all remittances of collections by way of the Bank’s Branches on the varied e-payment platforms deployed within the Bank, to the varied billers.
  • Proactive course of evaluation initiatives with a view to optimising them and bench mark greatest practise.
  • Provide steering and assist in guaranteeing well timed decision of points referring to e-channel transactions with the Switches, Third Party Processors and Correspondent Bank
  • Cooperate with FINCON for the interior and exterior audits and be certain that suggestions from Internal Control, exterior and inner auditors are promptly applied
  • Ensure that product governance processes are adopted within the introduction and implementation of merchandise.
  • Ensure that product papers are accomplished following the permitted template, and are reviewed by E-PO earlier than implementation
  • Ensure prospects’ disputes/claims relating to e-channel transactions are resolved inside TATs: Provide assist and steering to the varied groups.
  • Identify key enterprise dangers and proactively proffer options to forestall them
  • Ensure all groups ship wonderful providers as contained within the groups’ Standard Operating Procedure

Qualifications
Education

  • Minimum Education: 1st Degree in a numerate self-discipline

Experience:

  • Minimum expertise: eight years, 3 of which will need to have been spent in e-Banking/Products

How To Apply

CLick Here To Apply ONline

Check This Job Also

Saipem Contracting Nigeria Limited Job for Contracts Manager

3 available positions at Flour Mills of Nigeria Plc

QUICK SEARCH FOR JOBS IN YOUR FIELD

Subscribe to Get Job & News Alert on your Email

FRAUD ALERTS

Don’t pay money to anyone to avoid Fraud. Customer Care: [email protected] whatapp: 07033247217

HOT JOBS RECOMMEND FOR YOU

Rivers State University of Science and Technology 2019 Massive Recruitment , 14th June, 2019

Ebonyi State Civil Service Commission 2019 Massive Recruitment , 14th June, 2019

Cristabol Haulage for Logistics Officer

Massive Recruitment In A Pragmatic School 25 [ Positions]

Sophia ERP Limited (SEL) job for Office Admin Assistant (Undergraduate Intern

AB Microfinance Bank Nigeria Limited Recruitment [ 5 Positions]

STARTUP NIGERIA 2019 FEDERAL GOVERNMENT Program

Jobs at Compovine Technology Limited, [ 4 Positions, 9 Location ]

West African Examinations Council 2019 Massive Recruitment

BUA Sugar Refinery and Cement Company 2019 Massive Recruitment for NCE, OND BSC/HND [ 72 Positions ]

Total Nigeria Plc Massive Recruitments 2019 [ Deadline June 2019]

Guinness Nigeria Plc: latest Job Openings 3rd June 2019

Abuja Clinics: Ongoing Recruitment [16 Positions ] 31st May 2019

Total Nigeria recruitment for a Talent Developer, June 2019

Niger Construction Limited (NIGERCAT) 2019 Nationwide Mass Recruitment

Recruitment for Project Support Officer at British American Tobacco Nigeria Foundation

First Bank of Nigeria Limited: Recruitment for Head, Trade Services

 

Head, E-Product Operations at First Bank of Nigeria Limited

The Nigerian Stock Exchange 2019 Graduate Trainee Massive Recruitment

First Bank of Nigeria Limited: Head, Retail Banking Operations Recruitment

Massive Recruitment at Redeemers University [ Over 70 Position available ]

FEDERAL GOVERNMENT JOBS

STARTUP NIGERIA 2019 FEDERAL GOVERNMENT Program

Federal Civil Service Commission (FCSC) 2019 Massive Job Recruitment

 Federal Fire Service Recruitment Form 2019/2020, Requirements and How to Apply

 Nigerian Prisons Service (NPS) 2019 Recruitment [See How to Apply ]

Federal Ministry of Budget and National Planning 2019 recruitment

Federal Ministry of Environment 2019 Recruitment

 Federal Ministry of Agriculture and Rural Development (FMARD) 2019 Massive Recruitment

Nigeria Customs Service 2019 Massive Recruitment for Ond, NCE BSC, HND -vacancy.customs.gov.ng

RECOMMENDED JOBS

First Bank Nigeria 2019 /2020 Massive Recruitment [ See How to Apply ]

Egbin Power Plc 2019 Internship & Experience Job Recruitment

World Health Organization (WHO) 2019 Internship Recruitment Programme

Ongoing Massive Recruitment at MTN Nigeria, 10th May, 2019 [ Nationwide ]

Airtel Recruitment For Fresh Graduates In Nigeria, May 2019

Fidelity Bank May, 2019 Recruitment For Graduate Trainees,

Banking Trainee Recruitment at UBA Bank, 2nd May, 2019

New Openings at ENYO Retail and Supply [Nationwide ]

Massive Recruitment at the National Institute for Nigerian Languages (NINLAN)

Food Concepts Plc 2019 Management Graduate Trainee Massive Recruitment

Massive Employment Opportunities at Stanbic IBTC Bank, 9th May, 2019

Nigeria Maritime University 2019 Massive Recruitment

JOBS BY CATEGORIES

This site uses Akismet to reduce spam. Learn how your comment data is processed.