Female Customer Service Representative at SIMS Nigeria Limited

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Female Customer Service Representative at SIMS Nigeria Limited 

SIMS Nigeria Limited – We concentrate on the setting up, circulation and also sales of customer electronic devices from significant brand names such as – Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and also Powermatic.

Our service started in 1987 and also ever since we have actually expanded to be a market leader in the residence devices & customer electronic devices market in Nigeria. We run a variety of branches that crossed the majority of Nigeria’s geopolitical areas in significant cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and also Kano.

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Job Title:  Female Customer Service Representative at SIMS Nigeria Limited

Location: Victoria Island, Lagos

Core Responsibilities

  • Receive consumers and also address all problems worrying their defective items.
  • Prepare Job Card for all jobsаwith appropriate category i.e.аwarranty or non-warranty.
  • Daily act on the designers to verify standing of work.
  • Responsible for Happy contacts us to consumers and also dealerships.
  • Responsible for Spare component demand according to task card information.
  • Responsible for Job conclusion responses to the customer.
  • Forward all Job Card and also defective items to the Service centre manager.
  • Preparation ofаdefective components failing reportа( Panel , PCB & Compressor )
  • Preparation of everyday job report.

Requirements

  • Bachelor’s degree or comparable
  • Ability to remain tranquil when consumers are worried or ups
  • Experience collaborating with customer assistance.
  • Minimum of 2 years experience in a comparable function.
  • Proficiency in making use of Microsoft workplace applications – MS Excel, Word and also Powerpoint

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How to Apply
Interested and also certified candidates should:
Click here to apply

Application Deadline  28th August, 2020

# Female Customer Service Representative at SIMS Nigeria Limited




 


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