Female Customer Service Representative at SIMS Nigeria Limited

Female Customer Service Representative at SIMS Nigeria Limited 

SIMS Nigeria Limited – We concentrate on the setting up, circulation and also sales of customer electronic devices from significant brand names such as – Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and also Powermatic.

Our service started in 1987 and also ever since we have actually expanded to be a market leader in the residence devices & customer electronic devices market in Nigeria. We run a variety of branches that crossed the majority of Nigeria’s geopolitical areas in significant cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and also Kano.

We are hiring to fill up the placement listed below:

Job Title:  Female Customer Service Representative at SIMS Nigeria Limited

Location: Victoria Island, Lagos

Core Responsibilities

• Receive consumers and also address all problems worrying their defective items.
• Prepare Job Card for all jobsаwith appropriate category i.e.аwarranty or non-warranty.
• Daily act on the designers to verify standing of work.
• Responsible for Happy contacts us to consumers and also dealerships.
• Responsible for Spare component demand according to task card information.
• Responsible for Job conclusion responses to the customer.
• Forward all Job Card and also defective items to the Service centre manager.
• Preparation ofаdefective components failing reportа( Panel , PCB & Compressor )
• Preparation of everyday job report.

Requirements

• Bachelor’s degree or comparable
• Ability to remain tranquil when consumers are worried or ups
• Experience collaborating with customer assistance.
• Minimum of 2 years experience in a comparable function.
• Proficiency in making use of Microsoft workplace applications – MS Excel, Word and also Powerpoint

How to Apply
Interested and also certified candidates should:
Click here to apply