Eureka Global is recruiting suitably certified candidates to fill the place beneath:
Job Title: Customer Relationship Officer
- The buyer relationship officer is the primary level of contact with prospects and can be sure that all buyer wants and complaints are addressed in a method that can go away them glad.
- Create plans to handle shoppers’ enterprise wants
- Advise shoppers on creating worthwhile processes based mostly on his information of the corporate services and products
- Communicate commonly with prospects to make sure they’re glad
- Address buyer issues and complaints
- Ensure each the corporate and shoppers adhere to contract phrases
- Study competitors to seek out new ways to retain prospects
- Handle communication inside and out of doors the workplace
- Keep the corporate’s web site up to date
- Manage the corporate’s social media pages
- Answer all calls to the corporate.
- Have wonderful verbal and written communication abilities
- Meet and exceed set targets
- Background in customer support; trade information is a plus
- Experience monitoring related KPIs (e.g. buyer satisfaction)
- A customer-oriented perspective
- Excellent negotiation abilities
- Problem-solving aptitude
- Proficient in MS Office and WordPress
- Ability to work nicely with a group
- A minimal of OND in any associated discipline.
CHECK THIS JOB ALSO : Oando 2019 Graduate Accelerated Programme
Application Closing Date
25th October, 2019.
Method of Application
Interested and certified candidates ought to send their CV and Cover Letter to: email@example.com utilizing the Job Title as the topic of the mail.
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