Eureka Global job for Customer Relationship Officer

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Eureka Global is recruiting suitably certified candidates to fill the place beneath:

Job Title: Customer Relationship Officer

Location: Abuja

Job Description

  • The buyer relationship officer is the primary level of contact with prospects and can be sure that all buyer wants and complaints are addressed in a method that can go away them glad.

Responsibilities

  • Create plans to handle shoppers’ enterprise wants
  • Advise shoppers on creating worthwhile processes based mostly on his information of the corporate services and products
  • Communicate commonly with prospects to make sure they’re glad
  • Address buyer issues and complaints
  • Ensure each the corporate and shoppers adhere to contract phrases
  • Study competitors to seek out new ways to retain prospects
  • Handle communication inside and out of doors the workplace
  • Keep the corporate’s web site up to date
  • Manage the corporate’s social media pages
  • Answer all calls to the corporate.

Requirements

  • Have wonderful verbal and written communication abilities
  • Meet and exceed set targets
  • Background in customer support; trade information is a plus
  • Experience monitoring related KPIs (e.g. buyer satisfaction)
  • A customer-oriented perspective
  • Excellent negotiation abilities
  • Problem-solving aptitude
  • Proficient in MS Office and WordPress
  • Ability to work nicely with a group
  • A minimal of OND in any associated discipline.

CHECK THIS JOB ALSOOando 2019 Graduate Accelerated Programme

Application Closing Date
25th October, 2019.

Method of Application
Interested and certified candidates ought to send their CV and Cover Letter to: [email protected] utilizing the Job Title as the topic of the mail.

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