Snail Rearing and Agro Products Limited – The firm was established because of the necessity to present people with important nutritional vitamins and vitamins that snails can provide to the human physique system. We have been ensuring that this does not cease and we’re nonetheless dedicated to that drive on a regular basis. We are engaged on growth to all states in Nigeria in order to have the ability to attain extra shoppers. We hope you may assist us obtain that.
We are recruiting to fill the place beneath:
Job Title: Customer Relations Manager
Locations: Abuja (FCT), Akwa Ibom, Imo, Lagos, Osun and Oyo
- We are on the lookout for a Client Relations Manager to create and nurture long-term relationships with clients. You will resolve any points that come up to make sure clients are happy with our providers.
- In this position, you should be a wonderful communicator who’s capable of grasp buyer wants and brainstorm ways to satisfy them. If you even have a background in customer support and data of our trade, we’d like to fulfill you.
- Your purpose will likely be to assist us safeguard our income and retain our clients.
- Build relationships with key staff amongst clients
- Create plans to deal with shoppers’ enterprise wants
- Ensure each the corporate and shoppers adhere to contract phrases
- Study competitors to search out new ways to retain clients
- Set gross sales and income targets and work diligently to fulfill them
- Collaborate with inside groups (e.g. gross sales, engineers, senior administration) to deal with clients’ wants
- Advise shoppers on creating worthwhile processes
- Schedule common conferences with clients to make sure they’re happy
- Act as level of contact for complaints and escalate points as applicable
- Help gross sales group up-sell or cross-sell providers and merchandise
- B.Sc / B.A in Business Administration, Marketing or a associated subject
- Proven expertise as a Client Relations Manager or Relationship Manager
- Proficient in MS Office, with working data of CRM platforms (e.g. Salesforce)
- A customer-oriented angle
- Excellent communication and negotiation expertise
- Problem-solving aptitude
- Ability to work effectively with a group.
- Proven observe file of assembly and exceeding targets
- Background in customer support; trade data is a plus
- Experience monitoring related KPIs (e.g. buyer satisfaction)
Job Title: Quality Control Manager
Locations: Abuja (FCT), Akwa Ibom, Delta, Lagos, Osun, Oyo and Rivers
- Ware on the lookout for a detail-oriented Quality Control Manager to make sure the manufacturing manufacturing traces run easily and generate a persistently appropriate output of merchandise that meet high quality and effectivity requirements
- The Quality Control Manager understands the client’s wants and necessities and coordinates worker efforts and communications between administration and the manufacturing groups
- Your duties will embrace performing some enterprise administration and human useful resource duties.
- To achieve success as a Quality Control Manager, you should have wonderful communication and listening expertise, with robust observational, analytical, and problem-solving expertise
- You should perceive regulatory compliance and be expert in understanding scientific and technical information.
- Gaining an understanding of the client’s wants and necessities and speaking them and the standard requirements to the manufacturing groups.
- Devising ways to enhance the manufacturing course of to make sure higher-quality items.
- Devising, enhancing, and reviewing new specs and procedures for merchandise or processes, and coaching employees to make use of them.
- Setting the necessities for uncooked supplies from suppliers and monitoring their compliance.
- Supervising inspectors, technicians, and different employees members and offering steering.
- Ensuring authorized obligations are adopted and guaranteeing compliance with regulatory our bodies and with well being and security tips.
- Overseeing product growth procedures to establish any deviations from high quality requirements.
- Inspecting the ultimate output, evaluating it to the necessities, and approving or rejecting the ultimate merchandise.
- Keeping correct documentation and performing statistical evaluation.
- Gaining suggestions from the shoppers, attending conferences, submitting reports, and aiding exterior auditors and inspectors.
- A Bachelor’s Degree in Science or Business-based applications.
- Previous expertise in manufacturing or manufacturing.
- Experience in enterprise administration could also be advantageous.
- Strong consideration to element, statement, organizational, and management expertise.
- In-depth data of high quality management procedures and authorized requirements.
- Strong data of arithmetic, information evaluation, and statistical strategies.
- Excellent communication and listening expertise.
- Good technical and IT expertise.
Job Title: Administrative Secretary
Locations: Abuja (FCT), Delta, Kwara, Lagos, Osun & Oyo
- As a Secretary you’ll assume the obligation of clerical and administrative help in an effort to optimize workflow procedures within the workplace.
- You will help colleagues and executives by supporting them with planning and distributing data.
- You would be the level of reference for all queries, requests or points and will likely be an integral a part of the corporate’s workforce.
- Answer telephone calls and redirect them when essential
- Manage the every day/weekly/month-to-month agenda and organize new conferences and appointments
- Prepare and disseminate correspondence, memos and kinds
- File and replace contact data of staff, clients, suppliers and exterior companions
- Support and facilitate the completion of standard reports
- Develop and preserve a submitting system
- Check incessantly the degrees of workplace provides and place applicable orders
- Make journey preparations
- Document bills and hand in reports
- Undertake occasional receptionist duties
- High faculty diploma
- Proven work expertise as a Secretary or Administrative Assistant
- Familiarity with workplace organization and optimization strategies
- High degree of multi-tasking and time administration functionality
- Excellent written and verbal communication expertise
- Integrity and professionalism
- Proficiency in MS Office
How to Apply
Interested and certified candidates should send their CV and Cover Letter to: firstname.lastname@example.org utilizing the Job Title as the topic of the mail.
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