Current Employment Opportunities at Konga Nigeria

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Konga Funds

Apply for Current Employment Opportunities at Konga Nigeria – Konga Nigeria – We are Nigeria’s largest on-line mall and have been in operation for over 7 years. Some of our main feats are profitable Great Place to work awards two years in a row, profitable an award for The Place Most Millennials wish to work and in response to Forbes in 2015, 2nd Most Innovative Company in Africa.

✓Current Employment Opportunities at Konga Nigeria

Our tradition and values, in a nutshell, converse to inserting our clients as a precedence, working arduous, being captivated with what we do (and having enjoyable within the course of!) and teamwork. Our Company is stuffed with unusual people with extraordinary minds who want to do extraordinary issues!

We are recruiting to fill the place beneath:

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Job Title: Order Dispatch Supervisor

Location: Lagos, Nigeria
Type: Full Time
Job Category: Officer Level
Reports to: Operations Manager

Responsibilities

  • Scheduling riders in 1 minute
  • Assigning and re-assigning order to free riders on the App
  • Reassign riders inside clusters / hubs
  • Follow up / monitoring delayed order on riders app
  • Resolve riders complaints by way of cellphone, e-mail, chat channels with purposeful groups (Customer service,Vendor Ops workforce,Delivery Experience)
  • Escalating to the suitable division akin to Vendor Ops on restaurant points & customer support on buyer’s points
  • Attempt to influence clients to rethink cancellation
  • Ensuring correct training and communication are disseminated amongst riders locally”.

Requirements 

  • 1+ years expertise in numerous fields of customer support, provide chain
  • Process-oriented,well-organized with a excessive degree of consideration to particulars
  • Excellent analytical means: Ability to leverage analytical work into action-oriented reporting & plans of actions
  • Ability to articulate the proper findings utilizing the info
  • Advanced information in phrase, excel & powerpoint
  • Excellent communication abilities and suppleness to work in several environments
  • Detailed oriented character.
  • Strong people management.

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Current Employment Opportunities at Konga Nigeria

 

Job Title: Vendor Associate

Location: Lagos, Nigeria
Job Type: Full Time
Reports to: Vendor Manager
Job Category: Officer Level

Job Responsibilities

  • Handle distributors’ instances and interactions with offering help by way of completely different channels
  • Perform as purposeful bridge amongst distributors and coordinate with inside stakeholders
  • Provide correct and full responses to vendor inquiries and doc all interactions
  • Facilitate the decision of escalated vendor-related points Identify enchancment areas and carry out carefully with all inside stakeholders to arrange options Create outbound calls to replace distributors on the instances’ standing and troubleshoot vendor issues
  • Maintain a excessive degree of high quality, vendor satisfaction and first name/contact decision
  • Ensure Service Level Agreements (SLA) with distributors are in place for various companies.
  • Educate distributors concerning the processes, SLAs and the best practices to be adopted.

Job Requirements

  • Excellent writing command and typing pace for English
  • Knowledge with e-commerce (Email and Chat help) or name middle finish to finish course of is a plus
  • Excellent written and verbal communication abilities
  • Detail oriented with the flexibility to multitask and keep organized
  • Can work below strain and resolve advanced points
  • Proficient in Microsoft Office – Excel, Word abilities required

Current Employment Opportunities at Konga Nigeria

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Job Title: Delivery Experience Associate

Location: Lagos, Nigeria
Type: Full Time
Job Category: Officer Level
Reports to: Operations Manager

Job Responsibilities

  • This place is designed to supply a full line of driving security and compliance associated training and coaching companies to Delivery Associates in help of the targets and aims of Konga Food.
  • Provide sensible and idea based mostly rider coaching and improvement to reinforce particular person threat consciousness and using abilities, and promote the advantages of a optimistic rider angle to scale back driver threat.
  • Provide info on trainee performance and driving improvement wants
  • Develop an excellent working information of Quality Assurance course of together with course analysis to allow the workforce to satisfy all aims.
  • Track all fleet incident report relating buyer supply expertise and satisfaction
  • Supervision  and reporting of fleet situation and upkeep

Job Requirements

  • Hands on Safety & Compliance expertise within the Transportation business an asset
  • Experience within the provision of sunshine using teaching and improvement
  • Excellent interpersonal abilities
  • Excellent coaching abilities,
  • Proficient in Microsoft Office – Excel, Word abilities is should
  • Good communication abilities.

Current Employment Opportunities at Konga Nigeria

 

Job Title: Customer Service Executive

Location: Lagos, Nigeria
Type: Full Time
Job Category: Officer Level
Reports to: Head of Customer Experience

Job Description

  • We are on the lookout for passionate Customer Service Executives.
  • Successful candidates will make and obtain calls from potential and present clients, course of orders, deal with clients’ enquiry, requests and complaints.

Job Requirements

  • Fresh Graduates
  • Smart and Personable
  • Good written and verbal communication abilities
  • Must be pc literate
  • Must have accomplished NYSC.

How to Apply
Interested and certified candidates should send their Curriculum Vitae to: careers@konga.com utilizing the job title as the topic of the mail.

Application Deadline seventh May, 2021.

Related: konga job recruitment, konga job vacancy, konga job, konga job openings, konga job offer,  konga online job

 


Current Employment Opportunities at Konga Nigeria


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