Customer Support Representative at ForexTime

We are recruiting to fill the place under:

Job Title: Customer Support Representative

Location: Lagos
Job sort: Full time

Responsibilities and Duties

• Handle again workplace queries
• Support purchasers with technical and troubleshooting points
• Report to the administration
• Deal with complaints of a various nature promptly and successfully;
• Provide help and troubleshooting on MetaTrader platforms;
• Liaise with all departments to resolve points;
• Liaise with the Compliance Officer concerning complaints and approval of accounts;
• Assist purchasers worldwide by a reside help
• Answer e-mails, help with the opening of client accounts, amend current accounts, preserve client data and liaise with acceptable departments
• Demonstrate impeccable phone etiquette and administration
• Provide all related data to purchasers concerning paperwork and supplies for turning into a client.

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Requirements

• Excellent data of English language; data of every other language will probably be thought of as a bonus
• Excellent spoken and written communication expertise
• Ability to work effectively below strain
• Excellent laptop expertise (Microsoft Excel and Word)
• Higher schooling in Economics or a associated discipline;
• Previous expertise in an identical place will probably be thought of a bonus
• Knowledge of MetaTrader platforms will probably be thought of a bonus.

Benefit
The profitable candidate will obtain a aggressive remuneration bundle.

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How to Apply
Interested and certified candidates should:
Click here to apply

Note: All purposes will probably be handled confidentially