A good Financial agency is recruiting suitably certified candidates to fill the place beneath:
Job Title: Customer help Officer – NYSC
Location: Ajah, Lagos
Employment Type: Full-time
- Receive incoming calls / emails and supply info / options for patrons
- Resolve services or products issues by clarifying the client’s grievance; figuring out the reason for the issue; deciding on and explaining the best answer to resolve the issue
- Keep data of buyer interactions, course of buyer accounts and file paperwork
- Follow communication procedures, tips and insurance policies
- Take the additional mile to interact clients.
- Build sustainable relationships and belief with buyer accounts by open and interactive communication
- Provide correct, legitimate and full info by utilizing the suitable strategies/instruments
- HND or B.Sc qualification. (Must be a Yourth Corper )
- Candidate should dwell across the Ajah / Lekki Axis
- Familiarity with CRM programs and practices
- Customer orientation and talent to adapt/reply to various kinds of characters
- Excellent communication and presentation abilities
- Ability to multi-process, prioritize, and handle time successfully
- Good comprehension / Analytical abilities.
- Must be articulate in a position to reply to emails fluently
- Computer Literate, should have information of utilizing the net browser, Microsoft phrase and excel
- Strong telephone contact dealing with abilities and energetic listening
N20,000 – N30,000 / month.
How to Apply
Interested and certified candidates should send their CV to: [email protected] utilizing the Job Title as topic of the e-mail
Application Deadline fifteenth March, 2021.
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