Customer Support Officer – NYSC in a Reputable Financial Firm based in Lagos

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A good Financial agency is recruiting suitably certified candidates to fill the place beneath:

Job Title: Customer help Officer – NYSC

Location: Ajah, Lagos
Employment Type: Full-time

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Job Responsibilities

  • Receive incoming calls / emails and supply info / options for patrons
  • Resolve services or products issues by clarifying the client’s grievance; figuring out the reason for the issue; deciding on and explaining the best answer to resolve the issue
  • Keep data of buyer interactions, course of buyer accounts and file paperwork
  • Follow communication procedures, tips and insurance policies
  • Take the additional mile to interact clients.
  • Build sustainable relationships and belief with buyer accounts by open and interactive communication
  • Provide correct, legitimate and full info by utilizing the suitable strategies/instruments

Job Requirements

  • HND or B.Sc qualification. (Must be a Yourth Corper )
  • Candidate should dwell across the Ajah / Lekki Axis
  • Familiarity with CRM programs and practices
  • Customer orientation and talent to adapt/reply to various kinds of characters
  • Excellent communication and presentation abilities
  • Ability to multi-process, prioritize, and handle time successfully
  • Good comprehension / Analytical abilities.
  • Must be articulate in a position to reply to emails fluently
  • Computer Literate, should have information of utilizing the net browser, Microsoft phrase and excel
  • Strong telephone contact dealing with abilities and energetic listening

N20,000 – N30,000 / month.

How to Apply
Interested and certified candidates should send their CV to: utilizing the Job Title as topic of the e-mail

Application Deadline  fifteenth March, 2021.


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