Customer Service Representatives at GIG Logistics ( 3 Locations )

Latest Jobs in Lagos State, latest Jobs in Nigeria , Recruitment 2020

Customer Service Representatives at for Ond , HND and Bsc Holders in Asaba – Delta, Onitsha – Anambra, Edo and Lagos 

is a member of The GIG Group and prides itself as Nigeria’s main logistics firm. Incorporated in 2012 and headquartered in Lagos, Nigeria, leverages on expertise to achieve aggressive benefit.

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We are recruiting to fill the place beneath:

Job Title: Customer Service Representative

Locations: Asaba – Delta, Onitsha – Anambra, Edo and Lagos
Employment Type: Full-time
Work hours: 20 to 40 hours per week.

Job Description

  • Customer service representatives assist clients with complaints and questions, give clients details about services, take orders, and course of returns.
  • By serving to clients perceive the service and answering questions on their reservations, they’re typically seen as having a job in gross sales.


  • Maintaining a optimistic, empathetic {and professional} perspective towards clients at all instances.
  • Responding promptly to buyer inquiries.
  • Communicating with clients by way of varied channels.
  • Keeping data of buyer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as essential.
  • Providing suggestions on the effectivity of the customer support course of.
  • Managing a group of junior customer support representatives.
  • Ensure buyer satisfaction and supply skilled buyer assist.
  • Acknowledging and resolving buyer complaints.
  • Knowing our companies inside and outside so as to reply shoppers questions appropriately.
  • Processing orders, types, purposes, and requests.

Education Requirement

  • OND / HND / B.Sc in any subject of research.


  • 1 year in Customer Service expertise in a good organization
  • Ability to remain calm when clients are careworn or upset.
  • Ability to utilize Microsoft Office.
  • Experience working with buyer assist.


  • N85,000 – N120,000 month-to-month.


How to Apply
Interested and certified candidates should send their CV to: utilizing the “Job Title and Location” (instance: Customer Service Representative – Edo) as the topic of the e-mail.

Application Deadline  twenty seventh November, 2020.

 # Customer Service Representatives  at GIG Logistics 

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