Customer Service Representatives at GIG Logistics ( 3 Locations )

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Latest Jobs in Lagos State, latest Jobs in Nigeria , Recruitment 2020

Customer Service Representatives at GIG Logistics for Ond , HND and Bsc Holders in Asaba – Delta, Onitsha – Anambra, Edo and Lagos 


GIG Logistics is a member of The GIG Group and prides itself as Nigeria’s main logistics firm. Incorporated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on expertise to achieve aggressive benefit.

We are recruiting to fill the place beneath:

Job Title: Customer Service Representative

Locations: Asaba – Delta, Onitsha – Anambra, Edo and Lagos
Employment Type: Full-time
Work hours: 20 to 40 hours per week.

Job Description

  • Customer service representatives assist clients with complaints and questions, give clients details about services, take orders, and course of returns.
  • By serving to clients perceive the service and answering questions on their reservations, they’re typically seen as having a job in gross sales.

Responsibilities

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  • Maintaining a optimistic, empathetic {and professional} perspective towards clients at all instances.
  • Responding promptly to buyer inquiries.
  • Communicating with clients by way of varied channels.
  • Keeping data of buyer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as essential.
  • Providing suggestions on the effectivity of the customer support course of.
  • Managing a group of junior customer support representatives.
  • Ensure buyer satisfaction and supply skilled buyer assist.
  • Acknowledging and resolving buyer complaints.
  • Knowing our companies inside and outside so as to reply shoppers questions appropriately.
  • Processing orders, types, purposes, and requests.

Education Requirement

  • OND / HND / B.Sc in any subject of research.

Requirements:

  • 1 year in Customer Service expertise in a good organization
  • Ability to remain calm when clients are careworn or upset.
  • Ability to utilize Microsoft Office.
  • Experience working with buyer assist.

Salary

  • N85,000 – N120,000 month-to-month.

 

How to Apply
Interested and certified candidates should send their CV to: [email protected] utilizing the “Job Title and Location” (instance: Customer Service Representative – Edo) as the topic of the e-mail.

Application Deadline  twenty seventh November, 2020.

 # Customer Service Representatives  at GIG Logistics 

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