Customer Service Representative recruitment in a Leading Financial Institution Nationwide

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Tribest Support Limited – Our client, a main Financial Institution, is at present in the method of recruiting appropriate and certified candidates for the place under:

Job Title: Customer Service Representative

Location: Nationwide
Employment Type: Full Time
Industry: Financial Institution

Job Responsibilities

  • Assisting prospects with processing transactions, corresponding to deposits, withdrawals, or funds, resolving complaints or account discrepancies, and answering questions.
  • Up-selling and Cross-selling of financial institution’s services to present and potential prospects.
  • Tracking, recording, reporting, and storing data associated to transactions, and prospects, guaranteeing all data is correct and full.
  • Keeping data of buyer interactions, transactions, comments and complaints.
  • Knowing our merchandise in and out so that you could reply questions.
  • Maintaining a constructive, empathetic {and professional} perspective towards prospects always.
  • Responding promptly to buyer inquiries.
  • Communicating with prospects via numerous channels.
  • Maintaining and balancing money drawers and reconciling discrepancies.
  • Handling forex, transactions, and confidential data professionally.
  • Following all financial institution monetary and security rules and procedures.
  • Ensure buyer satisfaction and supply skilled buyer help.

Requirements

  • OND / NCE in any subject
  • Experience: 0 – 3 years
  • Must not be greater than 27 years old
  • High degree of accountability, effectivity, and accuracy.
  • Good information of MS Office particularly Excel and Word
  • Strong communication and interpersonal abilities
  • High degree of accountability, and accuracy.
  • Cash dealing with expertise and on-the-job coaching could also be required.
  • Exceptional time administration, communication, and customer support abilities.

Salary

  • N70,000 – N85,000 month-to-month + HMO + Pension + Proximity

How to Apply
Interested and certified candidates should:
Click here to apply

Note: Interested and certified candidates might be contacted instantly

Application Deadline  thirtieth April, 2021.


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