Customer Service Representative at Yellownose Investment Limited

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Yellownose Investment Limited, a Manufacturing and Production Company is recruiting to fill the place beneath:

Job Title: Customer Service Representative
Location: Kinshasa, Congo
Employment Type: Full-time

Responsibilities

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  • Train workers on learn how to deal with and troubleshoot any points clients might have with our betting platform
  • Answer and help buyer utilizing communication in French and English, and translate emails, web site info and every other matter as requested
  • Use obtainable instruments and knowledge assets to resolve issues
  • Research transaction discrepancies and take acceptable motion
  • Monitoring of buyer exercise, together with aiding within the identification of fraudulent exercise or abuse
  • Maintain professionalism and cling to firm requirements throughout all interplay
  • Interact with numerous departments to resolve buyer points
  • Other duties and duties as assigned

Requirement

  • Must be wonderful in conversational French and English
  • Should be younger and never be married
  • Preferably a B.Sc graduate with a minimal GPA of two.2
  • Must be prepared to reside within the Democratic Republic of Congo for at least 6 months
  • Individual should be personable and in a position to talk successfully and train others
  • Candidate should be a quick learner

How to Apply
Interested and certified candidates should send their CV to: hr@yellownoseng.com utilizing the Job Title as the topic of the mail

Application Deadline  thirteenth April, 2021.


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