Customer Care Representative in a Paint Company based in Lagos

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VNL Consulting – Our client, a paint firm is at the moment recruiting suitably certified candidates to fill the place beneath:

Job Title: Customer Care Representative

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Location: Lagos
Employment Type: Full-time

Job Description

  • We want of a Customer Care Representative to reply to buyer enquiries, resolve points with shoppers and comply with up with gross sales leads.

Responsibilities

  • Maintain a constructive, empathetic {and professional} perspective in direction of prospects always
  • In-depth information about merchandise to assist prospects resolve enquirers and drive gross sales
  • Obtain and consider all related data to deal with product; direct requests an dm unresolved points to designated sources
  • Maintain buyer database information
  • Prepare Report extensively weekly and month-to-month on gross sales and database of shoppers database of shoppers achieved via glorious customer support
  • Ensure prospects satisfaction and supply skilled buyer help
  • Anticipate prospects wants and comply with up with earlier prospects reorder or further providers
  • Deal straight with prospects both by phone, electronically and in retailer.

Requirements

  • BSc in any self-discipline
  • Proficient in the usage of Microsoft workplace
  • Living in Festac/Amuwo setting
  • Must have the ability to talk fluently
  • 1 year expertise (most popular)

Salary
N40,000 / month.

How to Apply
Interested and certified candidates should send their CV to: vnlconsultingcoy@gmail.com utilizing “Customer Care Representative” as the topic of the e-mail

Application Deadline  tenth March, 2021.


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