Ecobank Workforce

Workforce group – Our shopper, is at present recruiting suitably and certified candidates for the place under:

 

 


Job Title: 
Contact Center Agent
Location:
 Lagos (Island and Mainland)

Job Descriptions

  • He/She would be the liaison between the group and its present and potential prospects.
  • He/She will have the ability to settle for possession for successfully fixing buyer points, complaints and inquiries; preserving buyer satisfaction on the core of each decision and conduct.

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Responsibilities

  • Managing giant quantities of inbound and outbound calls in a well timed method.
  • Following name heart “scripts” when dealing with completely different matters.
  • Identifying prospects’ wants make clear info; analysis each concern and offering options.
  • Meet private/crew qualitative and quantitative targets.
  • Seize alternatives to upsell merchandise once they come up.

Requirements

  • Must be Fluent in English and one different Language
  • 1-Three years’ expertise working in a associated job function.
  • Must be resident in Lagos.
  • HND/B.Sc in any self-discipline.
  • Must not be greater than 27 years old.
  • Excellent spoken English with spectacular interpersonal abilities

Remuneration
Attractive Basic pay and different advantages

 

How to Apply
Interested and certified candidates ought to:
Click here to apply

 

Application Deadline 30th April, 2019

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