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Citibank Nigeria Limited, the main world monetary providers firm, gives shoppers, companies, governments and establishments with a broad vary of monetary services.

We are recruiting to fill the place beneath:

Job Title: Cash & Trade Processing Representative 4 (Teller)
Job ID: 19118112
Location: Lagos, Lagos
Job Function: Citibank
Employee Status: Regular
Grade: All Job Level – All Job Functions All Job Level – All Job Functions – NG
Time Type: Full time
Job Purpose

  • The Teller is a frontline workers and is without doubt one of the buyer’s first factors of contact with the financial institution and subsequently it’s important that, despite work stress, they need to put on a cheerful look and countenance.
  • His/her major focus is to ship immediate and environment friendly providers throughout the counters and on the similar time, making certain compliance with working and regulatory pointers. This will embrace:
  • Ensure immediate, error-free and control-driven money actions.
  • Ensuring easy operating of Cash in Transit actions.
  • Ensure vault operations and Cash Handlings are diligently dealt with
  • Provide back-up providers to Customer/ Head Teller.
  • Taking half in periodic evaluations, reporting and miscellaneous actions
  • Assist in Overseeing of Technology associated points and initiatives within the department and different distant websites (implants).
  • Maintaining across- the-counter buyer interface thus enhancing buyer confidence within the financial institution by way of well timed processing of money/checks transactions
  • Assist in annual Continuity of Business actions, infrastructure and application adjustments, and many others.

Key Responsibilities

  • Process all buyer requests inside the usual turn-around time and with out error (e.g. Other Bank cheque deposit, cheques encashment, money deposits, cheque deposits, Personal Travel Allowance/Business Travel Allowance buy, additionally specialised transactions like Taxes, Multi alternative subscription deposits, Airtel deposits and many others).
  • Participate within the quarterly Managers Assessment train for all counter merchandise and processes and guarantee passable rankings are achieved for all merchandise and processes.
  • Handling of expense and inner processing transactions.
  • Preparation and supply of reports as could also be dictated by product/regulatory necessities e.g. Invisible reports, Anti-money laundering reports and many others.
  • Perform further activity/ Projects and tasks as assigned by department administration.
  • Scanning and importing reconciliation paperwork into the SharePoint and advising related parties for Implant reconciliation
  • Assist in Overseeing of Technology associated points and initiatives within the department and different distant websites (implants).
  • Backing up for the Head Teller the place vital.
  • Report all qualifying transactions processed in step with current National Drug Law Enforcement Agency limits.
  • Ensure said procedures and insurance policies for all merchandise are adhered to whereas processing.
  • Update Registers the place required earlier than processing/after processing.
  • Ensure all transactions processed throughout the day are totally licensed and there’s no pending transaction left on the system earlier than closing for the day.
  • Ensure different financial institution cheques are given acceptable worth dates and scan similar into Clearing Interface System well timed
  • Maintain acceptable confidentiality and safety of buyer and transactional info saved in any kind (pictures, application information, databases, spreadsheets, papers, registers, information and many others) in step with native procedures and departmental designations. Ensure correct put-away procedures are noticed at shut of enterprise and through any temporal absence from workstation.

Business Relationships:

  • Internal:  Moderately frequent contact with the Cash administration unit Treasury and Trade Solutions, different branches, Citi service.
  • External: Highly frequent contact with Customers and Teller Implant Locations.

Person Specification

  • A BSc / BA degree
  • National Youth Service Corps (NYSC) certificates of completion is necessary.

Skills & Experience:

  • Minimum of three to Four years publish qualification expertise
  • Good Interpersonal/Communication Skills
  • Fast Learner
  • Meticulous & Accurate
  • High stage of integrity/sense of duty.
  • Customer Focused
  • Neat/Smart Appearance
  • Analytical Mind/Proactive

Job Challenges:

  • Error Free Processing
  • Preparation of Reports with tight timelines
  • Customer satisfaction in a extremely aggressive atmosphere
  • Weekend and public vacation work (generally).
  • Ability to work underneath stress
  • Compliance with regulatory/institutional necessities
  • Processing inside tight turnaround instances

CHECK THIS JOB ALSO :Graduate Recruitment at Viju Industries Nigeria Limited ( 2 Positions )

How to Apply

Interested and certified candidates ought to:
Click here to apply


  • The above job description gives a high-level assessment of the forms of work carried out. Other job-related duties could also be assigned as required.
  • Citi is an equal alternative and affirmative motion employer.
  • Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
  • Citigroup Inc. and its subsidiaries (“Citi”) invite all certified candidates to use for profession alternatives. If you’re a particular person with a incapacity and wish an affordable lodging to make use of our search instruments and/or apply for a profession alternative CLICK HERE



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