Interswitch is an Africa-focused built-in digital funds and commerce firm that facilitates the digital circulation of cash in addition to the change of worth between people and organisations on a well timed and constant foundation. We began operations in 2002 as a transaction switching and digital funds processing, and have progressively developed into an built-in cost companies firm, constructing and managing cost infrastructure in addition to delivering revolutionary cost merchandise and transactional companies all through the African continent. At Interswitch, we provide distinctive profession alternatives for people able to enjoying key roles and including worth in an revolutionary and enjoyable atmosphere.

We are recruiting to fill the place beneath:

 

Job Title: Engineering Programme Manager Job Vacancies

Location: Lagos, Nigeria

Job Purpose

  • To drive the planning and administration of the software program supply programme, portfolio and all tasks, guaranteeing the adoption of the authorised Programme Management methodology to allow the well timed and worthwhile supply of all tasks.
  • To interface with all related stakeholders that can allow the well timed, profitable supply of software program options.
  • To drive the planning and administration of ALL software program design and supply tasks, and assign operations price range and assets throughout ALL Engineering tasks.
  • To anticipate challenges and deploy mitigation measures, and talk progress with Chief Software Architect.
  • To interact with related stakeholders that can allow well timed and profitable supply of software program options.

Responsibilities
Programme and Portfolio Management:

  • Initiate and direct the governance and supply of a programme and portfolios (group of serious tasks) inside Engineering, utilizing an acceptable programme administration methodology to provide assurance that meant outcomes are recognized and achieved.
  • Direct the planning and supply of a variety of knowledge gathering and stakeholder session actions and specify, negotiate and agree on programme and venture deliverables guaranteeing integration throughout the programme and portfolios
  • Direct software program programmes definition, and translate programme plan into actions in accordance with Interswitch mission and strategic aims.

Programme and Portfolio Risk and Issue Management:

  • Direct the administration of dangers, points, dependencies, and constraints at the programme stage. Where dangers or points threaten the supply of the programme, develop and agree on restoration plans.
  • Clarify roles and obligations throughout the programme and portfolio groups and guarantee compliance with Interswitch’s-wider programme administration decisionmaking buildings and processes.
  • Anticipate potential challenges and hindrances through the implementation of software program programme and deploy mitigation measures in alignment with Team Leads, Engineering Function Heads, and Senior Project Managers.
  • Submit month-to-month progress reports to Chief Software Architect, align on incoming tasks and agree accordingly on useful resource allocation and price range estimations to forestall monetary and capital discrepancies.
  • Oversee the progress of software program programme in opposition to evaluation framework, and determine areas for enchancment; talk enchancment alternatives with Senior Project Managers and lead execution.

Programme and Portfolio Team Management:

  • Direct giant Programme and a number of small to medium portfolio/tasks groups. Define the programme and portfolio imaginative and prescient and talk the outcomes wanted together with steering to realize consequence, coordinate staff actions throughout programme/portfolio actions.
  • Coordinate movement of further staff members on and off the staff as wanted and builds the potential of the staff via coaching, teaching and mentoring.
  • Formulate workforce planning reports and price range, together with however not restricted to setting performance aims, monitoring performance, delivering constructive suggestions, offering coaching, teaching and mentoring, figuring out expertise for pivotal roles from a succession administration standpoint, and giving ad-hoc recommendation when essential.

Stakeholder Management:

  • Develop and implement stakeholder engagement plans for programme and portfolios to determine related stakeholders, to develop constructive stakeholder relationships, and to make sure that every stakeholder has an acceptable share of voice.
  • Engage with cross-functional stakeholders (i.e. group advertising and communications) to align on and leverage software program advertising materials.

Programme and Portfolio Resource Management:

  • Negotiate and handle deployment of programme and portfolio venture useful resource budgets, offering forecasts and presenting variances with narrative at acceptable evaluate factors to make sure efficient utilisation.
  • Drive the event of software program and testing plans, and align with staff Leads and Heads on tasks in pipeline, to take care of alignment throughout all capabilities.
  • Assign operations price range and assets for software program improvement programme and safe the buy-in of the Chief Software Architect.

Programme and Portfolio Planning:

  • Direct the manufacturing of and approve programme and portfolio plans, guaranteeing that every one actions are recognized, appropriately organised to ship programme and portfolio aims, adjust to the Interswitch’s venture and programme administration framework, and adjust to the Interswitch’s wider governance construction and processes.
  • Develop and handle the supply of a plan to judge and observe enterprise advantages and to determine actions wanted to maximise these.

Requirements

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  • Education General Education University Post Graduate Degree in Business, Finance or Technology associated discipline.
  • Experience General Experience At least 10 years’ large and deep skilled expertise in IT venture and programme administration, preferable utilizing Agile methodology.
  • Managerial Experience At least 5 years’ expertise main a staff of Senior Project Managers, in addition to planning, managing and organising assets inside quick/medium timescales throughout the total coverage framework.

Interested and certified candidates should:Click here to apply

 

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Job Title: Specialist, Career, Learning and Development

Location: Lagos, Nigeria

Job Purpose

  • To develop, deploy and drive the implementation of a Career Development Framework for the organization, making an allowance for the assorted departments and divisions and aligned to the HR Strategy to allow the expansion of staff and con contribute to the Employer Value Proposition.
  • To develop, deploy and drive the implementation of Learning and Development technique for the organization that can assist the organization in constructing the capabilities required to allow present and future enterprise success.

Key Responsibilities

  • Develop differentiated improvement plans for various expertise segments and organizational ranges to contribute to the expansion and performance of staff..
  • Identify, appoint and handle service suppliers to conduct coaching, evaluate their content material and constantly consider the impression to make sure the availability of efficient coaching to staff..
  • Conduct analysis and stay abreast of world developments in Learning and Development and Career Development and use the insights gained to tell the event of the Interswitch method and system to make sure the event of a world-class answer.
  • Develop personal capabilities by collaborating in evaluation and improvement planning actions in addition to formal and casual coaching and training; achieve or keep exterior skilled accreditation the place related to enhance performance and fulfil private potential. Maintain an understanding of related expertise, exterior regulation, and business best practices via ongoing schooling. Monitor and report on key studying KPIs, determine developments and key insights to tell interventions to make sure the specified impression of the Learning and Development framework.
  • Design a profession administration framework, suited to the context and nuances of Interswitch and linked to the enterprise aims to drive a tradition of performance and the attainment of the enterprise aims.
  • Contribute and facilitate implementation workshops; and acquire and analyze information to assist the event and evaluate of insurance policies and processes.
  • Conduct common wants analyses to determine each the wants of the organization and the wants of staff and deploy bespoke or normal interventions to make sure that the organization is absolutely enabled to succeed and to contribute to the Employee Value Proposition.
  • Collaborate internally and work because the buyer champion in cross-functional groups to construct sturdy exterior buyer relationships. Participate actively within the improvement and nurturing of networks and relationships internally and externally to assist profitable implementation of digital initiatives.
  • Develop and design content material for coaching and improvement packages in digital to fill gaps in established packages; run personalized coaching and improvement packages in digital. Identify shortcomings and recommend enhancements to current processes, programs and procedures, then delivers a plan for a small factor of a change administration program with steering from a venture/program supervisor.
  • Develop a Learning and Development framework for the organization that can cater for each present and future functionality wants of the organization to allow the workforce to ship on the organization’s aims.
  • Design and create coaching manuals, on-line studying modules and course supplies with clear studying aims for supply to staff as required.

Qualifications and Behavioral Competencies

  • Education: University First Degree (Social Sciences)
  • Experience: Relevant expertise in HR with demonstrable expertise into L & D, and Career Development. Tactical Decisions inside broad coverage pointers

Interested and certified candidates should:Click here to apply

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Job Title: Business Development Executive

Location: Lagos, Nigeria

Job Purpose

  • To execute enterprise improvement technique based on plan and detailed actions, and just about Interswitch total improvement strategic route.
  • To report findings and acquire approval from respective heads on enterprise improvement technique execution and operations. To adjust to gross sales regulatory necessities, and report progress to respective Head.

Key Responsibilities
Business Development and Planning:

  • Monitor and assess gross sales and market information for a particular geographic area that can help administration in figuring out areas available in the market the place enterprise might be developed.
  • Attend conferences led by respective Head, together with related stakeholders and purchase client wants on gross sales and enterprise improvement processes and necessities.
  • Execute mitigation actions consistent with communicated necessities.
  • Use strategic planning programs and protocols to assist others.
  • Evaluate and recommend gross sales methods enhancements, and assist new prospects’ identification
  • Implement environment friendly buyer communication and suggestions channels
  • Identify and negotiate gross sales offers that promote sustained earnings. Analyse enterprise operations and techniques to determine new alternatives. Identify price reductions to extend gross sales income.

Customer Needs Clarification and Sell Customer Propositions:

  • Set clear aims for every gross sales name or assembly; use normal supplies to make a presentation to the client and ask related questions to judge the client’s stage of curiosity and to determine and reply to areas requiring additional data or clarification.
  • Analyse client behaviour to satisfy product demand and preferences. Perform competitor evaluation in direction of an elevated market share.
  • Identify the services or products that best meet the client’s acknowledged wants, use private experience to suggest portions and product configurations, clarify the choice to the client, and invite the client to make a purchase order at the usual value / phrases and situations of sale.
  • Delegate writing proposals to interns and liaising with different departments to align methods. Review developed deliverables earlier than submitting to respective Head

Customer Relationship Development / Prospecting:

  • Develop and implement a buyer contact plan to speak product launches and have interaction the potential prospects in related gross sales campaigns to construct new relationships.
  • Act as the primary level of contact for buyer queries and complaints and resolve these, referring complicated points to others and guaranteeing that the client receives an acceptable response.
  • Build and keep long-term relationships with contractors, shoppers, and consultants within the enterprise improvement ecosystem.

Data Collection, Analysis, Insights, and Reporting:

  • Collate and analyze information utilizing pre-set instruments, strategies, and codecs (entails working independently).
  • Contribute to the preparation of varied information and analytics reports. Report findings and acquire approval from respective heads on enterprise improvement technique execution and operations.
  • Develop weekly progress reports which embrace actions progress in opposition to set timelines, key threat and management indicators, and total enhancements on present processes and procedures that decrease related dangers, and submit reports to respective Head.

Sales Pipeline Operations:

  • Provide skilled enter on all facets of pipeline upkeep, building and operation. Could contain performing expert-level duties or supervising others to do the identical

Customer Relationship Management / Account Management:

  • Develop and implement a buyer contact plan to speak product launches and have interaction the shoppers in related gross sales campaigns.
  • Act as the primary level of contact for routine buyer queries and complaints and resolve these, referring complicated points to others and guaranteeing that the client receives an acceptable response.

Education

  • General Education University First Degree in Business Administration, Sales and Marketing or Finance-related discipline.
  • Experience General Experience At least 4 years’ related expertise in Business Development and client-facing roles ideally inside respected monetary establishments. This will allow the job holder to cope with nearly all of conditions and to advise others.

Interested and certified candidates should:Click here to apply

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