Latest Jobs in Lagos  at Ikeja Electricity Distribution Company

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Latest Jobs in Lagos  at Ikeja Electricity Distribution Company for graduates in Nigeria

Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine buyer expertise and be the supplier of alternative wherever vitality is consumed, the Ikeja Electric (IE), Nigeria’s largest energy distribution community, got here into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium below the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the place beneath:

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Job Title: Call Center Agent

Location: Lagos
Job Type: Full time
Reporting To: Contact Centre Manager

Role Purpose

  • Responsible for receiving audio complaints from varied sources equivalent to shoppers, the CEO- IE, Consumer Protection Council (CPC), NERC, Independence Corrupt   Practices (ICPC), IKEJA discussion board of NERC and many others.


  • Obtains client data by answering phone calls; interviewing shoppers; verifying data.
  • Respond to billing inquiries and deal with clients’ excessive invoice complaints.
  • Provide details about firm packages, services and products.
  • Report electrical emergencies and outages.
  • Provide knowledge to clients requesting new companies and/or building and channel to applicable workplace.
  • Seek decision of buyer complaints.
  • Respond to utility fee and company inquiries.
  • Updating clients’ account.
  • To take phone calls on behalf of IE in order to fulfil buyer necessities.
  • To know the freshest data on all product and companies of IE and be capable of assist clients in a fast and pleasant style.
  • Maintains communication gear by reporting issues.
  • Maintains and improves high quality outcomes by adhering to requirements and tips; recommending improved procedures.
  • Assist in Carry out another duties as requested by Head buyer Service and Head of Department.

Minimum Qualifications

  • This function requires a primary degree in a Social Science or associated course
  • Requires at least 1 year related work expertise with superior/ intensive information and mastery of related theories, rules and complicated methods gained by broad expertise or particular improvement.

Technical Competencies:

  • Possesses present information of career.
  • Knowledge of the enterprise
  • Good customer support administration
  • Good Phone Skills
  • Good Analytical expertise
  • Commitment to Task

Behavioral Competencies:

  • Ability to work below stress and multi activity successfully
  • Good Verbal communication & interpersonal Skills
  • Attention to Detail.
  • Persuasive
  • Good buyer Service

How To Apply Interested Applicants Should click on the Apply Button Below.

 Click Here to Apply online

Job Title: Contracts Officer

Location: Lagos
Job Type: Full time
Reporting To: Contracts and Corporate Advisory Lead

Role Purpose

  • To present environment friendly, skilled, authorized, contractual and firm secretarial help to the corporate whereas figuring out dangers, lowering liabilities, stopping litigation, guaranteeing compliance with legal guidelines and lowering basic authorized prices


  • Provide authorized recommendation and help to the Company on related business legal guidelines and laws.
  • Draft and evaluate contractual agreements
  • Negotiate low threat transactions with supervision.
  • Assisting the Team with authorized transactions and industrial negotiations.
  • Undertake fundamental firm secretarial perform when required.
  • Conduct authorized and business analysis occasionally.
  • Knowledge and expertise in Gas and Power transactions could be an added benefit.
  • Comply with Quality Management System / Occupational Health & Safety necessities together with goals and relevant laws regarding assigned jobs.
  • Perform another duties as requested by the Head Of Department

Minimum Qualifications

  • LLB, BL Law with at least a 2nd class degree
  • At least 5 years cognate expertise in contract/company legislation and industrial legislation and has represented company our bodies in civil and authorized issues
  • Experience main in an organization with a confirmed observe report of offering correct and efficient authorized counsel, contract negotiation and drafting

Technical Competencies:

  • Legal Advisory
  • Legal Drafting
  • Contract Management

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Supervisory/Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus

Application Closing Date
twenty first October, 2020.

How to Apply
Interested and certified candidates should:
Click here to apply online

Job Title: GIS Planning, Analyst & Operations Specialist


Location: Lagos
Job Type: Full time
Reporting To: GIS Coordinator

Role Purpose

  • Oversees the mapping, knowledge creation, administration, and evaluation to help complete planning processes and actions inside Ikeja Electric.


  • Create maps and graphs, utilizing GIS software program (ESRI & QGIS) and associated gear.
  • Conduct Research to find and get present databases.
  • Maintain and replace web site tracker and database
  • Gather, analyze, and combine spatial knowledge from employees and decide how best the knowledge will be displayed utilizing GIS.
  • Use GIS to investigate knowledge associated to gear and property for planning functions inside Ikeja Electric.
  • Analyze spatial knowledge for geographic statistics to include into paperwork and reports.
  • Enter new map knowledge by use of a digitizer or by direct enter of coordinate data utilizing the rules of cartography together with coordinate techniques, longitude, latitude, elevation, topography, and map scales.
  • Create and implement requirements for high quality of geographic knowledge.
  • Design, replace and implement techniques and databases for storing and accessing geospatial knowledge.
  • Study, develop, and implement procedures and insurance policies to enhance effectivity and guarantee sound GIS practices and evaluation
  • Assess and develop a plan for GIS system software program and {hardware} wants for Ikeja Electric
  • Use GIS software program to provide, show, and analyze geographic data
  • Able to design, implement, keep and administer relational database administration techniques.

Minimum Qualifications

  • First degree with main course work in data sciences, geography, geographic data techniques, engineering, or a associated subject.
  • At least 7 years’ expertise of more and more accountable geographic data techniques expertise.

Technical Competencies:

  • Proficiency in utilizing GIS functions like ArcGIS Online, Business Analyst Web app, and many others.
  • Understands rules and practices of GIS evaluation and design.
  • Troubleshoot GIS community and application issues.
  • Ability to design and manipulate/calculate GIS and related database data

Behavioral Competencies:

  • Supervision & Leadership talent
  • Result Oriented
  • Good planning and organization expertise
  • Communicates in a fluent, logical, clear and convincing method verbally and in writing
  • Use assets successfully
  • Attention to particulars

Application Closing Date
thirteenth October, 2020.

How to Apply
Interested and certified candidates should:
Click here to apply online

ALSO APPLY FOR : Dangote Group Recruitment 2020 for Graduates [4 Available Positions ]

Call Center Agent Latest Jobs in Lagos  at Ikeja Electricity Distribution Company (IKEDC)



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