Application Support Specialist at SterlingPRO Business Application Limited

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SterlingPRO Business Application Limited is a FINTECH that gives progressive, market-relevant and industrialized expertise consulting options that drive excessive performance to the monetary sector primarily.

SterlingPRO is a worldwide model servicing Top Commercial Banks throughout Nigeria and Africa with plans to increase into different markets like U.S, Europe and Asia.

We are recruiting to fill the place under:

Job Title: Application Support Specialist

Location: Anthony-Maryland, Lagos
Employment Type: Full-time

Job Descriptions

  • Possessing specialist information of working programs, gadgets, functions and software program.
  • Switch integration and ATM obtain.
  • HMS configuration.
  • Managing ticketed question system and guaranteeing complete database of queries and resolutions is stored updated.
  • Maintaining and updating technical paperwork and procedures.
  • Managing coordination at an area and worldwide stage the place required.
  • Preparing upkeep plans and upgrading schedules for the organization’s programs.
  • Developing reports for groups throughout the enterprise.
  • Providing technical assist to groups inside the organization, and to exterior purchasers when required.
  • Implementation assist of software program options at client website.
  • Assisting with programs integrations.
  • Identifying and resolving technical points.
  • Delivering common and customised coaching to groups inside the enterprise.

Job Qualifications and Criteria

  • Candidate have to be a B.Sc. graduate with both of the next disciplines: Computer Science, Information expertise or every other associated course.
  • Mus have 2-4 years work expertise.
  • Ability to elucidate advanced concepts to these with restricted IT and programs information.
  • Exceptional verbal and written communication abilities.
  • Listening capacity and persistence.
  • Extraordinary customer support and relationship administration expertise.
  • Critical pondering abilities.
  • Candidate should reside in Lagos; shut proximity to Maryland is a bonus.
  • Candidate should not be older than 28years as at final birthday.
  • Intimate information of an organization’s computing programs.

How to Apply
Interested and certified candidates should send their Applications to: recruitment@sterlingprong.com utilizing the “Job title” as topic of the e-mail

Application Deadline  1st February, 2021.
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