2020 Massive Recruitment for Customer Service Officers at Patricia Technologies Limited

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2020 Massive Recruitment for Customer Service Officers at Patricia Technologies Limited

(RC 1484208) is an e-commerce firm that offers with buying and selling giftcards and discounted playing cards used for hundreds of thousands of in-app purchases within the tech area and cellular apps/units. It additionally has a Patricia Gift Store which assist customers send presents to over 25 international locations, and odd helper, an i n-app buy platform that assist person pay low cost costs for application, subscriptions, purchases and downloads.

We are recruiting to fill the place beneath:

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Job Title: Customer Service Officer

Location: Lagos
Slot: 21 Openings

Job Description

  • We are at present looking for Customer oriented personnel to hitch our operations division. You shall be specializing in direct buyer servicing through phone and taking possession of every enquiries/complaints with correct comply with up, actions to make sure decision does reaching buyer satisfaction.

Requirements

  • Proven buyer assist expertise – a minimal of 1-Three years (will need to have labored in a excessive inflow e-commerce enterprise like Jumia, Konga, and many others)
  • Strong telephone contact dealing with abilities and lively listening.
  • Highly entrepreneurial – snug with ambiguity and taking initiative
  • Excellent collaborator and group participant
  • Excellent communication abilities, each oral and written
  • Good grammar, spelling and punctuation
  • Good typing pace (ideally above 45 wpm). This shall be examined beneath.
  • Previous expertise in Customer Service in Crypto, Fintech, E-commerce associated firm is an added benefit
  • Familiar with CRM programs and practices
  • Customer orientation and talent to adapt/reply to various kinds of characters
  • Excellent communication and presentation abilities, Ability to multi-task, prioritize and handle time successfully
  • Ability to develop and handle a system of operation (top-notch organizational Skills).
  • Expertise in managing conversations on social media.
  • Passionate about customer support

 

 

How to Apply
Qualified and Interested candidates should ahead Application letter and Resume with Typing Speed Test end result to: careers@patricia.com.ng utilizing the place as the topic of mail on or earlier than 16th July 2020.

Typing Speed Test
Please comply with directions beneath:

  • Go to http://www.typingtest.com/ to finish a kind pace take a look at.
  • On the left, choose English, 1 minute, and Aesop’s Fables.
  • Click the inexperienced “Start Test” button.
  • Upload a display shot of your outcomes together with your application (kind pace quantity, error quantity, adjusted pace quantity).

 

Application Deadline  16th July, 2020

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