Patricia Technologies Limited (RC 1484208) is an e-commerce firm that offers with buying and selling giftcards and discounted playing cards used for hundreds of thousands of in-app purchases within the tech area and cellular apps/units. It additionally has a Patricia Gift Store which assist customers send presents to over 25 international locations, and odd helper, an i n-app buy platform that assist person pay low cost costs for application, subscriptions, purchases and downloads.
We are recruiting to fill the place beneath:
Job Title: Customer Service Officer
Slot: 21 Openings
- We are at present looking for Customer oriented personnel to hitch our operations division. You shall be specializing in direct buyer servicing through phone and taking possession of every enquiries/complaints with correct comply with up, actions to make sure decision does reaching buyer satisfaction.
- Proven buyer assist expertise – a minimal of 1-Three years (will need to have labored in a excessive inflow e-commerce enterprise like Jumia, Konga, and many others)
- Strong telephone contact dealing with abilities and lively listening.
- Highly entrepreneurial – snug with ambiguity and taking initiative
- Excellent collaborator and group participant
- Excellent communication abilities, each oral and written
- Good grammar, spelling and punctuation
- Good typing pace (ideally above 45 wpm). This shall be examined beneath.
- Previous expertise in Customer Service in Crypto, Fintech, E-commerce associated firm is an added benefit
- Familiar with CRM programs and practices
- Customer orientation and talent to adapt/reply to various kinds of characters
- Excellent communication and presentation abilities, Ability to multi-task, prioritize and handle time successfully
- Ability to develop and handle a system of operation (top-notch organizational Skills).
- Expertise in managing conversations on social media.
- Passionate about customer support
How to Apply
Qualified and Interested candidates should ahead Application letter and Resume with Typing Speed Test end result to: [email protected] utilizing the place as the topic of mail on or earlier than 16th July 2020.
Typing Speed Test
Please comply with directions beneath:
- Go to http://www.typingtest.com/ to finish a kind pace take a look at.
- On the left, choose English, 1 minute, and Aesop’s Fables.
- Click the inexperienced “Start Test” button.
- Upload a display shot of your outcomes together with your application (kind pace quantity, error quantity, adjusted pace quantity).
Application Deadline 16th July, 2020
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